Turning one of the world's hippest hotels into such a temple to mediocrity is an achievement of which Basil Fawlty himself would be proud.
There is no question about the location, there can't be many more stunning hotel sites anywhere. Yet this is a hotel very much on the slide. The fare served in the restaurant was poor - and a hotel which charges such high prices has no right to attempt to force guests to buy from "special" menus. The rooms had great views and were clean and well presented but I would prefer my towels not to have holes in them. The mosquito net around our bed had holes in it which we plugged ourselves with lavatory paper. The food and drink was massively overpriced. When we were leaving in a performance worthy of Basil Fawlty himself we were grilled by the cashier about a packet of cashew nuts which he alleged we had taken from our room (my partner is allergic to them). I would never stay there again. The new management would be well advised to remember that there is much more to being a successful hotelier than b uying up good property. You also have to manage them. There was no evidence of that when we stayed. It is a real shame because a well run Beach Garden really would be amongst the world's best hotels
- Official Description (provided by the hotel):
- Now re-opened under a new management as Surya Samudra Private Retreats. Relais & Chateaux Luxury heritage beach resort. Adjoining two pristine, unspoilt beaches and completely secluded from the busy tourist areas of Kovalam. Enjoy complete privacy and serenity. Stay in a carefully restored traditional Kerala tharavadu dwelling. At our Spa Niraamaya, highly trained therapists pamper you with herbs, oils, and concoctions that relax your body, revitalise your mind, and renew your spirit. ... more less
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- Also Known As:
- Surya Samudra Private Retreats Hotel Kovalam
- Surya Samudra Beach Garden Hotel
- Surya Samudra Beach Garden Spa
- Niraamaya Retreats Kovalam, Kerala