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“Good location, Average property”

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Sagara Beach Resort
Ranked #13 of 52 Hotels in Kovalam
Reviewed 30 January 2014

Booked the hotel through Makemytrip.com and had no hassles in checking-in. Stayed in the garden-view room and didn't have any glaringly bad experience.
Pros:
1. Vicinity to the beach: They have a back entry connecting to the Light House beach, which we found pretty convenient (walk right out of the sea into your hotel room for shower!)
2. Co-operative staff: Any room service we called for was attended to promptly. No complaints there.
3. Cleanliness: Rooms were clean, towels were changed daily, housekeeping was good.
4. Amenities: Both adult & kid swimming pools were well-maintained and clean. A/C in the room was functioning.
Cons:
1. In-house dining: On the menu the prices are same as any beach side restaurant, but the final bill gets taxes, service charges etc added on to it, which makes the dining quite expensive. We just had one lunch and found the food little bland. We has b'fast included in our plan. B'fast was good enough. Much better options of eating are the beach-side restaurants.
2. Confusion over check-out timings: Our makemytrip voucher mentioned check-out at 12 pm, but hotel insisted that it is @ 11 am, which created some confusions.
3. Bleach-smell: The 2nd day of our stay, housekeeping staff cleaned up all the stairs, and common areas near the garden using some horrible smelling bleach and the corridors continued to smell awful for rest of our stay!
4. Ayurveda packages: The spa/ayurveda packages they offer at the hotel are unreasonably expensive, and you'll get much better options in terms of facilities & prices outside.

Overall:
Wouldn't mind staying here again, but I do feel that rates & tariff are over-priced.

Room Tip: Choose garden-view room if you intend to spend most of the time outside & use the room just to s...
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  • Stayed: January 2014, travelled as a couple
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Thank NoopurM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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366 - 372 of 585 reviews

Reviewed 27 January 2014

Dear All,
Please go to this property if you have 6500+ because all 100% ok roos are in this category only...Read below and u will know why...
I stayed in Room 305 which is entry level...
ac was not chilling and informed the reception 3 times. Each time they asked to wait for 10 mis but nothing happened.
Then after 3 hrs I asked for manager and he send a Jr.Engineer who confirmed that the problem is with GAS and a Sr.engg would come. again waited for 4 hrs but nothing. Now the manager said the room is cooling fine . He himself came to check on request and stood in front of the ac.It was cool there but argued that only that part will be cool and rest of the room would be ok. He even offered me another room. Since I was with my aged Mother all his other rooms were 30 steps below and so we could not take them. Those which were approachable by lift he said I have to pay more . He was not willing to agree to anyhing. My suggestion is Family guys stay away from this property. None of rooms are perfect.. Bathroom Doors dont shut well.
Many rooms dont have all popular hindi channels.. Beach is approached by many steps and a steep narrow way.Over all the staff are non cooperative

Room Tip: Look for cheaper hotels with same facilities near the taxi stand
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  • Stayed: January 2014, travelled with family
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Thank Inderjitw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

Nice location, sea view, very near to beach, private way to reach up to beach. Restaurant are good. service are up to mark. staff very co-operative. swimming pool neat and clean. Room are good and more space.

  • Stayed: October 2013, travelled with family
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Thank rmabhani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2014

It was a pleasant stay over here . The rooms were clean , the food was great and the close proximity to the beach is also a plus . The Swimming pool was under renovation during my visit hence no comments on that however the overall experience was worthwhile ...

  • Stayed: February 2013, travelled as a couple
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Thank ever4umani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

The resort is simply over priced and over rated...
It is equivalent to a 2 star hotel. The food is tastless and not appetizing.

I had booked a MAP Plan, which was a big mistake as the spread for the buffet was the same on both the days, hence do not know if they use the same food over and over again.

The staff is not very friendly.

If you plan to stay at this place, only for the fact for keeping your luggage and roaming around, thats fine...or else its a waste of money...check for more options near the beach front...

Room Tip: Would not recommend this Hotel...waste of your Money as it is overpriced.
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  • Stayed: January 2014, travelled as a couple
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3  Thank traveller k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014

I went with my family and took a package. On my arrival, I was told that our rooms have been upgraded which was a pleasent surprise. The breakfast area is large but unorganised. it wasn't that clean. swimming pool is small but good to play with kids. The walk to the beach is a little tedious as it passes through small galis.
However the overall ambience at the enterance was good with space for kids to play around. The package was well organised by the hotel. It included trip to the temple, zoo, Kanyakumari and local site seeing. A good vehicle was arranged. however the hotel didn't accept credit card and I had to make all the payment in Cash, which is a big negative.
Food was just OK.

  • Stayed: February 2013, travelled with friends
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Thank RahulS679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

Stayed in this hotel for two nights. Opted for this hotel since many travel agents recommend this hotel (not sure why?).
The hotel has two swimming pools. The only reason for opting this hotel was that it is just 5 minutes walking distance from light house beach (which is the main attraction in Kovalam). But there are many other options around that area; some of hotels are right on the beach (Jeevan beach resort, Neelkanth - not sure about the cleanliness and service of these hotels).
Hospitality is very poor. While leaving for Trivandrum sight seeing at 9 AM, I requested for room to be cleaned. Came back after 3 hours hoping that the room will be clean, learnt that they clean the room only at 1 PM, when we wanted to take some rest.
The room AC was not working properly; had to request for 2-3 times to have it fixed.
The ventilation in bathroom was not good. You can have bad smell from other rooms.
Food was below average, but the prices were exorbitant. There are many options for meals available on light house beach. Since we are vegetarian, had our meals at Lonely Planet which serves amazing food.

Room Tip: We stayed in garden view room (though we could not see any garden). The sea view room may not be wor...
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  • Stayed: January 2014, travelled with family
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Thank gauravkgoyal17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sagara Beach Resort

Address: Light House Road | Vizhinjam P.O., Thrivandrum, Kovalam 695 521, India
Region: India > Kerala > Thiruvananthapuram District > Kovalam
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Kovalam
#9 On the Beach Hotel in Kovalam
Price Range: £40 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sagara Beach Resort 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Sagara Beach Hotel Kovalam
Sagara Beach Resort Kovalam, Kerala

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