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“a wonderful experience” 5 of 5 bubbles
Review of The Shore Villa

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The Shore Villa
Ranked #73 of 250 Speciality Lodging in Canggu
Adelaide
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“a wonderful experience”
5 of 5 bubbles Reviewed 28 April 2012

This was my first trip to Bali and I had no idea what to expect. I am afraid I may have been spoilt for all future visits. Our experience of The Shore Villa was just fantastic. We were a group of 10 - 3 couples and our (almost) adult children 16, 19, 21 and 21. It was just perfect for us. The "kids" had their own rooms out the front and the adults had great rooms in a separate building.
I do agree this house is not suitable for young children as there is the most fantastic pool that runs through the front yard and right under the house! There are no fences around the pool so it is idyllic but if you had young children you would be a nervous wreck worrying they might fall in.
We loved being outside of a tourist area and right on the beach. There was always something interesting happening on the beach - a funeral ceremony to scatter ashes in the sea with traditional musicians woke us one morning and we were able to watch the whole ceremony from our balcony! The beach was clean and the house was very secure. We did not swim in the sea- the first few day the sea was quite rough and the pool was definitely a more appealing option.

The staff was exceptional with a great cook and plenty of variety in what you could order - although we did not order any non Indonesian food. However the driver Dewa was probably the person who made our trip . Nothing was too much bother. As there were 10 of us and the bus only takes 7 we sometimes had to get another vehicle and Dewa arranged a second driver - Dewa Two for those trips. Dewa was really helpful tracking down things we wanted to see and do. Dewa was also very good at keeping track of the younger members of our party which was also appreciated.
We found Michael very approachable and although we did not see him often we did not need to! We did lose our water on two evenings late at night but is was not a drama and was back on by the morning.
I have recommended this villa this friends and would love to go back one day.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Jane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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39 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Singapore
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 29 February 2012

I have stayed at numerous villas in bali and this is one of the worst. The villa is quite old and there were quite a number of things that did not work. Some of the air conditioning was not cold enough, we did not have water in our rooms in one day...these were fixed quite quickly though. The villa manager was very unhelpful. He only comes in the afternoon and hides in his office with his computer. He has no idea on what is happening. There was one day when we had no bathroom towels. On our last day, we were told that we had to pay cash. In all our other villas, we were able to pay by credit card. We just did not have enough local currency and left a bad 'taste' on the last day. The only saving grace is that there is a good team of staff who tried to make up for his inadequacies. The chef was great though we were not told in advance to get our own groceries on the first day so we were left starving that afternoon. Luckily, there was some canned tuna and baked beans left from the last visitors.

Given the large number of options in bali, I would recommend that you look elsewhere.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank junnie20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheShoreBali, Manager at The Shore Villa, responded to this review, 6 March 2012
Dear Junnie20,

Thank you for submitting your review. We are regretful that on this occasion we fell short of your expectations. We sincerely care for all our guests and take all feedback seriously.

On the occasion you experienced shortage of water, our pool man was doing some work which resulted in low water pressure. This was an oversight on our part and we can assure you that it won’t happen again. Our towels are laundered daily and we are sorry that an unfortunate sequence of events that day caused some delay. As you are now aware, the air condition’s remote control was not set on ‘cool’ mode, resulting in less than cool air. We apologise for all the inconveniences and are glad to know that they were all rectified immediately.

We are extremely sorry that there was a miscommunication about food and that was our fault. We usually never have a problem communicating with guests and preparing groceries in advance of arrival. Unfortunately it is not always possible as in this case when the booking comes from a travel agent, as Bali agents prefer not to reveal guests’ contact details. Thank you for your constructive feedback and valuable suggestion on how we can improve this process.

On the contrary we are delighted that you think we have a great cook and that our staff work cohesively as a team.

We deeply apologise if you felt you were not given enough attention. To allow our guests to enjoy peace and privacy we try to be as unobtrusive as possible though we are always on the property. Nevertheless, your valuable feedback has given us a reason to improve the way we interact with our guests in future.

Lastly, we assure you that upgrading and refurbishment works are carried out throughout the year as being beachfront, we are constantly subject to the elements. More renovation work is being carried out this month following an annual review with our architect.

Should we ever have a chance to welcome you back at the Shore, we hope to prove that your comments and feedback have been taken seriously.

Michael Siagian
Villa Manager
The Shore Villa, Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 October 2011

Definitely recommend this villa. We stayed here with 10 friends & two kids. Not the most kid friendly place, however, just ask for Putu Nanny Service & she'll put your mind at ease & ur kids will love her!
The villa itself is stunning & look after every need. We'll be back!

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Neeks21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portarlington, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 October 2011

Our stay at The Shore Villa was very relaxing in an idyllic setting, the villa is located close to the beach and has magnificent ocean views from the main house. Each of the 5 King size bedrooms have their own luxurious ensuite bathroom and very comfortable king-sized beds.

The Villa is set in beautifully maintained gardens and has two swimming pools, a large infinity pool at the front of the house and a lap pool through the raised living area. It is an ideal setting for anyone who wants to experience Bali without the crowds of some of the main tourist areas.

The staff at the villa are most helpful and provide top rate service for the guests, this includes access to a driver who will take you to wherever you would like to go in Bali. The food was always excellent and the Villa is kept exceptionally clean at all times. Nothing was ever too much trouble for the friendly efficient staff.

It was difficult to leave such a beautiful and idyllic location.

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 October 2011

For 8 days we were spoilt in many different ways. The Shore Villa itself is the Perfect accommodation in a fantastic location. Close enough to the airport and the action of Kuta, but far enough away to make you feel like you have the Island of Bali to yourself. The Villa has 5 double bedrooms with complete bathrooms and three have magnificent ocean views while the other two catch an ocean glimpse. With its magnificent infinity pool and 25m lap pool, the Villa commands a magnificent elevated position virtually on the waterfront. When you step onto the beach you have the choice of walking to Echo beach one way or to a beautiful ocean front temple the other. You are located in a typical Balinese Village that is amongst a sea of rice paddies and waterfront boat sheds. The Village is also home to many local fishermen and the beach is home to a small number of outrigger style fishing boats that venture in and out throughout the day.
The staff at the Villa were absolutely fabulous and nothing was ever too much trouble. The house/kitchen staff were always there to provide whatever we had pre-ordered on each day and our driver Dewa provided exceptional service and advice when sourcing tours or local products. He was so punctual and always arrived prior to our appointed times. The grounds and gardens at the Villa are kept in pristine condition and with a towel place on your lounge by the pool what more could you ask for.
We had the most relaxing time and experienced the true local Balinese flavour and hospitality. We hope to one day return to The Shore to experience again all that it has to offer.

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jeffrey s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barwon Heads, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 October 2011

I just completed my second visit to The Shore Villa with my family and again it was perfect!

The villa is amazing with 3 large bedrooms in the main building with large king+ beds and separate baths and shower facilities in each. The quality and care to detail in the rooms is excellent. Each room has stunning views of the ocean and sunsets with a large balcony upstairs to relax and soak up the ocean views. The other 2 bedrooms are in a separate building on the property in more traditional balinese style with a large verandah and sitting area with views across the property and pools to the ocean. Again large king beds with sitting areas and couches as well as beautiful bathrooms. All 5 bedrooms are stunning! The main building in the villa has a raised living area with ample room for people to relax, read and look across the ocean, protected by glass doors. The kitchen is well stocked and provides an excellent focal point for the villa. The grounds of the villa are immaculately kept. The gardens are looked after on a daily basis and thrive in the climate. The bonus at the villa are the two swimming pool areas. At the front of the villa is a large infinity style plunge pool with a shallow area for young children. If that isn't enough - there is also a 25 metre long lap pool that runs from the back of the villa underneath the living area to the infinity pool - great to gets some exercise and looks simply amazing!

That is just the villa - the location is ideal for many reasons. It is 45 minutes from Seminyak so close enough for shopping or restaurant visits when required but also far enough away to be out of the hustle and bustle. The villa is located in a quiet and traditional fishing village of Seseh Beach. Wandering around the villa you will be involved in typical daily life of a small balinese village, beautiful temples and weekly ceremonies in the temple or on the beach in front of the villa. You are right on the beach in this villa, so daily walks are a treat either direction, towards the temples on rocky outcrops to the west or a 15 minute stroll down the beach to the East for surfing at the famous Echo Beach or the many points of Cannggu.

The last but most important positive of this villa is staff! They are there as a team to support your holiday in every aspect. From the skilful driving and helpful tourism tips from Dewa the villa's driver always ready to look after you day and night. The food and service from the house staff and cooks mean you don't ever want to leave the villa for meals at breakfast, lunch or dinner. You can request any meals you would like and they will accommodate you with skill and a smile! The villa will be perfectly cleaned while you are staying there and it is a perfect location as a base to explore the attractions of Bali and return to your personal oasis!

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Greg-Fiona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 12 October 2011

I miss it already.

Stayed 29/9 till 2/10/2011. The property is beautiful and faraway from the congestion that is Kuta and Seminyak. Overlooking the sea, the beach is just a 2-min walk down. The maids and cook were always there but unobtrusive. It's amazing the amount of mess 10 girls can create each day. And like magic, the next morning, everything was cleaned up and in their proper places. Breakfast was superb - we could order anything we want and it would be whipped up in a second. We had all our meals in - we just had to tell them what we wanted. We even had masseurs in. Basically, we hardly left the villa (or the pool!) - except for one afternoon when some of us wanted to go into town for some shopping.

The only regret is that we should have stayed one more day!

  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lostlikeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Shore Villa

Property: The Shore Villa
Address: JL Pantai Seseh | Desa Cemagi, Canggu 80351, Indonesia
Phone Number:
Region: Indonesia > Bali > Canggu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #73 of 250 Speciality Lodging in Canggu
Price Range (Based on Average Rates): ££££
Number of rooms: 5
Official Description (provided by the hotel):
The Shore is probably the most unique private beachfront villa in Bali. The property is located in a colourful village less than 25 km from the International Airport of Bali and 12 km from the nightlife of Seminyak. Our five-suite luxury villa offers full services and facilities and unobstructed 180-degree view on the surfs of the Indian Ocean. Welcome ! ... more   less 
Also Known As:
The Shore Villa Hotel Canggu
The Shore Villa Bali/Canggu

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