I can't commend Elisa and her team more!!! They were absolutely brilliant, every detail in the villa was amazing; from morning set up (fresh towels and immaculate cleaning) to the turn down of the villa in the evening (candles lit and mosquito repellents). It really felt like we were in a home from home.
Elisa went out of her way to make sure that everything we needed was met, even to a private cooking lesson in the villa one evening (on request), where she and her team taught us local cooking with fresh ingredients bought from the market that morning. She accompanied myself to the market where she helped source local produce that morning, truly an experience that I will never forget.
The villa is located within a stones throw from local beaches and there are plenty of wonderful shops and restaurants literally on your doorstep. The villa is just off the beaten track, but the setting is peaceful and a lovely little hideaway perfect for relaxing.
I cannot recommend these villas more, and definitely will be back soon! Thank you so much Elisa and your team for a truly amazing holiday xx
Our single worst accommodation experience in Bali, in many visits. We were put in Villa I, which is under construction on the upper levels, and looks shocking. Villa I is much smaller, darker and run down than is advertised online. A myriad of small issues (e.g. only 1 pool chair, no toiletries, stained furniture, loud construction noise). Onsite staff (who were very sympathetic to our position) were ultimately not empowered to do anything in response to our concerns. Instead, we had to deal with overseas owners by phone - who were very young, arrogant and unapologetic. Simply would not offer a refund (on the basis "its not their policy"), or an apology. Misleading in a number of the excuses/justifications provided. Eventually, we were offered to be moved into another Villa on the property which is very dark and again falls well short of the photos online. They are charging this property out for $100AUD/night more than is deserved. We understand from onsite staff than many people that have booked to stay at the property turn up and leave because it falls so short of what is advertised online. I doubt this review will change anything because the owner almost seemed proud of himself for trapping us into a reservation based on misleading photos. Avoid at all costs.
A really nice villa, close to some of the better cafes and attractions. We stayed with our 2 kids (5 & 6) it suited us really well. The entrance to the complex is not overly impressive but once you are in the villa its beautiful. Staff were welcoming and were very willing to assist. Represented good value for money...we would certainly stay at Kawung again.
We were there for 8 days and found this villa absolutely heavenly. The villa itself if absolutely stunning, each room done with extremely high taste and you really feel like you're living in luxury and nature. The rooms were nice, and even small things like international adapters made this a wonderful place to stay. The Master bedroom had a wonderful outer shower, and a nice bath that would be an ideal fir for 2 :)
Elysa, the Operations Manager saw to everything, from arranging for a driver to take us around, onsite balinese massages for the wife and I, grocery shopping and even made sure we had all the drinking water we needed. There was a TV in every room, so kids did not have to argue in the evenings. Food-wise, there were plenty of restaurants within 100 metres, catering to almost every appetite. Being Muslim, we had the choice of Nasi Padang nearby and even found a Roti Canai restaurant! The only thing is that one of the 3 rooms can only be accessed by an external steps, which may be a bit daunting for some. But they have a nice garden next to the upper rooms.
Walking to the beach will take you about 10 minutes to Batu Bolong, but the walk is nice and easy. If not, the pool was where we enjoyed many a morning and evening (it's a bit deep for kids, so please make sure you have an adult near). I can't say enough about this place, everything about it was wonderful. Thanks Priscilla and Elysa, you've been wonderful!
We arrived to the villa at about 2 am, the staff were there to greet us as if it was 2 pm in the afternoon! We were in awe of the beauty of the villa from the first moment we saw it, looks exactly like the pictures! So so mesmerized by the architecture and the boutique feel of the place. We have been to Bali a few times but honestly we have never seen a villa as beautiful as this! Elissa was the icing on the cake during our stay, she was so attentive and we hanged together, she brought us around and thank you very much for that! Let us know whenever you are in KL, we will definitely show you around ;) Can't thank the team enough, it has been a wonderful experience.
Outside the villa, 5 mins walk to the nearest cafe, plenty of selections on the main road, we felt safe walking back to the villa at night, the villa is located at a beautiful part if canggu where you can have brunch overlooking paddy fields! Old Man's bar is merely 10 mins walk, that's Batu Bolong Beach. Echo beach is also nearby but we did not have the chance to see it.
Overall, we fell in love with Canggu and Kawung Villa and already planning another trip!
|How easy was it to book the property?|
On the surface Kawung villa looks great and it is located in walking distance to Deus ex Machina at one end and Old mans at the other but the details soon let you down.
There was construction going on next door so constant hammering throughout the day.
Housekeeping turned up once, on the third day of a four day stay after we had got back from a long walk, we turned them away as we just wanted to get into the pool.
The toilet in one room would not not stop running once flushed, Staff members tinkered for 30 minutes then left. it started again at 3.00am for no apparent reason. Fortunately it was a 2 bedroom villa so we moved to the other room for the rest of the night.
Mosquitoes in the rooms but no mosquito net over the beds and housekeeping didnt turn up to spray or light mosquito coils.
We had booked the villas driver to take us to the next leg of the holiday but were told we would have to wait 30 minutes, we asked for another a driver who we would happily pay just to get us out of there.
The second part of our stay in Bali was at another 2 bedroom villa in Seminyak, for $180 with a private pool and breakfast included, walking distance to Potato head and Barbacoa,
We wont be returning to Kawung Villas.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
We were collected from our hotel in Nusa Dua for our ten day stay in our two bedroomed villa in Canggu. Upon arrival we were greeted by the villas beautiful friendly staff, cool refreshing drinks and shown around by the villa manager Mr Putu.
Everything was stunning, the bedrooms ( beds and linens of excellent quality), bathrooms and beautifully planted around the entire villa, the pool was delightful where we enjoyed our mornings the most.
During our stay we were helped by the staff and nothing was too much trouble from trying to repair my suitcase to making me the small religious offering they make daily with the burning incense.
The villa is cleaned daily with fresh towels, with the staff returning each evening to turn down the beds, light the candles in the bathrooms and pool area and also spray for unwanted insects.
The small group of villas are situated off the main road area but only a few minutes stroll to restaurants, bars and the beach. An ideal spot for surfing which was the main reason for choosing Canggu for my eldest son and the peace for me. Also felt safe in the evening. There is some building work at the moment which the owners were informant of before our booking, so we just used our i pods and ear phones whilst lazing around the pool area and were not troubled by the noise, would have bothered us though had we not come prepared.
We could not have asked for more and as stunning as the villas are the staff made our memorable stay here and was hard to leave. Thank you to Priscilla for the completely efficient booking and to all of the staff for our amazing and memorable stay.
|How easy was it to book the property?||How easy was key pickup/access to the property?|
|Overall condition of the property||Bedding & mattresses|
|Kitchen & utensils||Bathroom cleanliness|
|Other facilities & amenities||Service|