The staff were great, accommodating my request for a room change because I was uncomfortable with a broken window in the bathroom door. The room was clean and comfortable and spacious. The views of the mountains were lovely from the balcony though the mist and fog will affect this. We were just around the corner from the markets and the main shopping areas, and the staff were great at organizing a reasonably priced trek (though it really isn't necessary to have a guide to walk to the villages, it is nice to support the local economy and have the guide to learn from).
The one star missing from the review is because the wifi is so inconsistent. We ended up standing closer to the street to use the connection from the hotel across the street because it was a stronger connection and more consistent.
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