We booked a Sapa tour through our hotel in Hanoi, and this was the hotel we were provided in the package. We would not have made the choice to stay here. Location is great, right at the end of the shops and easy access to a Cat Cat village from here. There is no heat in the hotel, so most staff were wearing large jackets, even the restaurant staff. We asked for a heater for our room, and they promptly placed an electric heating mattress pad on the bed. Our meals were included in the package: breakfast portions were tiny, lunch and dinner were a set menu and same bland food every meal. We skipped out on some meals and ate at other restaurants in the town. This hotel is very run down, but an ok place to lay your head for the night if you're looking for a budget hotel.
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