We had a room with a "Mountain View" that was just a view of other buildings undergoing construction. It was also quite loud, with kids running around the hallways screaming for hours. Location is also inconvenient — it's a 10 min walk to town.
The staff was helpful in arranging us a room with air conditioning after we discovered that our room didn't have it, but they speak minimal English. At one point we had asked a question, then sat nearby waiting for 20 minutes while we thought the receptionist was processing our request, but it turned out she hadn't understood us in the slightest.
The fact that a few of the restaurants in the area around the hotel refused to seat us suggested that this hotel/location may be better suited for Vietnamese rather than tourists.
- Official Description (provided by the hotel):
- Best Brand New boutque 3 plus star hotel in Sapa will bring the best sevice and value for the cutomer ... more less
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