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“Wonderful Find with Amazing Mountain Views”

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Sapa Queen Palace Hotel
Ranked #60 of 72 Hotels in Sapa
Reviewed 5 March 2014

This extremely friendly family-run hotel located on the main road, was such a cosy sanctuary to the occasionally hectic streets of Sapa.
We stayed 3 nights on the fourth floor which gave us an eye level view of the mountains, windows you can open and the perfect position to gaze on the street antics below. While it is all stairs and no lift, our luggage was carried up by staff.
Hot showers, soft beds and heaters galore made this a basic but comfortable retreat after hiking and being out in the cold.
The staff could not have been friendlier. Along with a guest from India, my husband and I were invited by hotel owner and manager, Cuong, to dine with his extended family. It was quite the honour feasting on homemade spring roll and a mountain chicken we had last seen flapping its wings in reception that morning!
Delicious hot meals are served downstairs next to reception where you can also book various tours to visit hill-tribe villages and climb Fansipan mountain.
The family also run an established hotel in Hanoi and said they plan to upgrade the Queen Palace in future. It is apparently one of the original (ie oldest) Sapa hotels, but it has a plum view and for the price we found it tremendous value. I would recommend this hotel to a friend.

Room Tip: The higher you can climb, the better your view and quieter your room.
  • Stayed: January 2014, travelled as a couple
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1  Thank L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller09748461, Owner at Sapa Queen Palace Hotel, responded to this reviewResponded 25 April 2014

Dear L H,

Thank you for choosing to stay with us and we greatly appreciate your kind patronage.

It is superb to know that you enjoyed our mountain views from the room and dinner during your stays at our hotel

We look forward to the pleasure of welcoming you back for another memorable stay in the near future.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (39)
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19 - 25 of 39 reviews

Reviewed 2 February 2014 via mobile

We paid $10 a night for a room with best view on top floor (no. 503)

Room had electric blanket, cable TV and very hot water all the time. And a kettle for tea.

Also had a fireplace which we tried making fire a couple nights.

Overall friendly and excellent value. Not much better option for this price :)

Stayed: February 2014, travelled with friends
Thank imagex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

Confused as hell just got to Hanoi and we still did not know how we were getting our train tickets to Sapa. so i called the queen palace from the hotel where they delivered the tickets within 4 hours.

with the tickets not to worry we got on the train where a man holding a sheet of paper with my name on it was waiting. so lift to the hotel :)

they had hot water and it got to -3 while i was there so this was important, they provided me with a heater in the room and we had electric blankets making it just that much harder to leave the hotel and explore the world of Sapa.

The staff were so cool i was chuffed they offered me free food once a table was full of it. YUM. they were so funny and the staff made the time that much better.

thanks to all the staff best time ever, from the dude that gave you kit kats :)

  • Stayed: December 2013, travelled as a couple
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Thank Jamie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

We just spend to nights at Sapa Queen Palace Hotel. First of all, we enjoyed the very cosy and familar atmosphere with a lot of well-prepared and taste food and somehow it was always ready when we were ready. The staff was very friendly and service-minded and our host was very concerned about our well-being. Thye prepared some good sightseeing tours. The best one was through the nearby villages. The weather was not on our side, so we had to spend more time on the room than we expected. The room became very cold and there was no good heating. Big room, though, nice bed and hot water in the shower.

Stayed: December 2013
Thank Hanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

After roughing it in northern Laos and 2 long days on the bus from Phongsali, I was ready to pamper myself in Sapa (without breaking the bank)

The room I got at Queen Palace blew my mind. Huge comfy bed. Beautiful view of the mountains out the huge windows. Nice bathroom with decent hot water/pressure. Amenities such as: working fireplace, hot water kettle, TV with HBO, hair dryer, heated blanket on the bed, daily room cleanings...

All this amazingly fit neatly in my (quite modest) budget.

The brothers that run the front desk are super nice and helpful. Just ask. They also organized a private 1-day trek up (and down) Mt FanSiPan that was half as cheap as anyone else quoted me.

Nice location, in the midst of all the restaurants and quite near the market, where you can find some delicious pho.

Room Tip: Higher up rooms will have a better view. During the week they may be willing to bargain. IE fancy ro...
  • Stayed: December 2013, travelled solo
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Thank Sozh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013 via mobile

The hotel is in a very good location right near the restaurants and on the main thoroughafare to the nearby villages. We stayed in the cheapest room in the hotel. For £7 a night we got a double bed, hair-dryer, kettle and toiletries. The bedroom was not much bigger than the bathroom. The bed is very clean and has a memory foam mattress. The room itself is very basic and sparsely decorated, which is fine. As we stayed here in the cold season we did expect an electric blanket or heater in the room but the heater is extra. We asked for more blankets and were swiftly given an extra duvet.

We did think breakfast was included but in reality our room was too cheap to have this in the price. Nearby places have a better breakfast for the same price of $3.

The person on the main desk is very helpful and friendly. All the staff do what they can to make you feel comfortable and the rooms are cleaned every day with fresh towels and toiletries. For £7 a night it fits the bill but if you want something more than your basic needs being fulfilled you may want to pay more or stay somewhere a little bit more upmarket.

A note for any less able travellers this place is not suited for those who cannot climb stairs. Our room was on the fourth floor out of five. The stairs are narrow and open to the elements.

Stayed: December 2013, travelled with friends
Thank amcs1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2013

It one of the hotel in the busiest part of the City. However, it looks like the hotel requires a good refubrishing. The waredrobe mirror was broken but Was not replace, when i tried Closing It the mirror felled off and sketchered on the flor, luckily It does not cut my foot. Hot water Was not available at times. However the staff Services were exceptionally good.

  • Stayed: November 2013
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Thank Andy5009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sapa Queen Palace Hotel

Address: Pho Cau May, Sapa, Vietnam
Region: Vietnam > Lao Cai Province > Sapa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #60 of 72 Hotels in Sapa
Price Range: £7 - £21 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sapa Queen Palace Hotel 2*
Number of rooms: 12

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