We spent our summer vacation in Turkey this year, 11 days we stayed at Olympos Lodge.
A lovely place far away from any big hotel, this little paradise, full of animals running around is located directly at the beach. The cabins are nicely situated in a green garden with palm trees, two of them with garden/ocean view. The rooms were absolutely okay, no phone, no TV, no safe, no information package. Most of the days we had warm water and the ants just stayed in the small bathroom. Typically we had to ask for fresh towels. The floor was clean and the air-condition was dripping water only twice. Overall we did not really mind these limitations as we spent most of our time outside.
There was a rich buffet for breakfast, dinner was good and costly (as the mini bar in the rooms). Staff was polite and friendly.
THE BIG NEGATIVE: On the last day we asked in the afternoon to prepare our invoice, we asked again; at 22:00h the manager presented us the amount to pay. We had paid a deposit months before, we had paid with some amount with cash and the remaining sum was to be settled by credit card. In good believe that we would finally get a correct invoice early next morning as promised, we paid, not knowing the details. Who did not show up with the proper calculation of the costs the next morning was the manager - we had to rush for the airport.
Make a long story short, having asked several times by phone and email, we still did not get a proper listing of what we paid for. This is very disappointing, as we spent happy days there, still the extremely unprofessional attitude of the manager is completely unacceptable to us. For about Euro 5000 we expect to be treated fair and with honesty. (We are wondering what is being declared to the local tax authorities? Only the partial amount we paid by credit card?)
To summarize: Olympos Lodge is a nice and expensive place, we liked beautiful garden and all the wildlife around and we did not mind the limitations of room and service, but the behaviour of the current business manager is very incorrect and does not meet our style nor our expectation. The owner may think about it....we are dissatisfied.
- Official Description (provided by the hotel):
- Peace and Refined Hospitality The bay is blessed with unique natural beauty. A tropical garden starts at the foot of Olympos Mountain following a river that flows down to the sea. Its tranquil beauty and heavenly atmosphere quickly attracted artists, professionals and families from all over the world. The well-known German magazine GEO ranked Olympos Lodge as one of the 10 best boutique hotels in the Mediterranean. To ensure optimal service the staff is young and almost equal in number to the guests. A major factor for the charm and atmosphere is the 20,000 square meters (3.4 acres) of landscaped garden, which is reserved exclusively for the Olympos Lodge guests. The sauna in the central garden is an additional wellness feature. All 14 ground floor rooms, styled in brilliant white, have individual garden terraces, central heating and air conditioning. ... more less
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- Also Known As:
- Olympos Hotel Cirali