I consider myself a frequent traveler to the Middle East including the UAE via Dubai, I generally only have short stays at the CITY TOWER hotel. Before I begin I will say that some photo's supplied to this page are deceptive and do not portray a true reflection of the subject matter.
I'll will discuss the twin room, there is only one electrical socket available next to the bed in a twin room. which is inconvenient when two people are sharing. There is another socket opposite the beds under the mirror and room furniture and a lamp is plugged in at this point, this has to be unplugged to use the kettle. I now take a plug extension with 6 sockets so I and others can plug in phone chargers, computer chargers and kettle.
The person with the socket next to the bed can lie in bed using any electrical device and relax but others have to sit in chairs that are not exactly comfortable for long periods. The chairs are quite formal and not easy chairs like one would expect in well known coffee chains. To sit in the chairs for any length of time is uncomfortable.
The kettles are cheap probably manufactured in the Far East and I have visited this hotel several times this year and each time when the water boils the kettle does not automatically switch off. On a frequent basis the hot water runs out or so it appears, may be it depends certain floors have priority due to design. The lighting in the bathroom is poor and limited, as there is no light over the mirror for shaving etc. The bathroom has a false ceiling and when the occupants in the room above use water it can be heard quite loudly gushing down the drainage pipes overhead. The windows as are screwed shut and do not open even a little.
I found the beds frustrating as there are no headboards attached, I do not know if this makes a difference but when one tries to sit up and lean back to watch TV the bed slides forward and the pillows drop down the gap created. There is a good restaurant where a buffet is provided with plenty of choice, the only frustrating thing I found is the waiters attempt to acquire a signature for your meal on a receipt in the middle of the meal. The waiters should wait until the guest has finished the meal before pestering for a signature.
There are at least two bars which, are frequented by working girls whether the hotel wishes to admit this or not, like most hotels in the UAE the hotels and authorities turn a blind eye to the activity. As stated in other reviews there can be a lot of noise from the disco bar due to type of music played not necessarily the volume, if R&B music is played which has a heavy base it penetrates floors and walls like a hot knife through butter.
The most annoying and frustrating issue I experience during my visits to Middle East countries is the lack of parental supervision and ill disciplined children. In many hotels and this one is no different is children are permitted to roam the hotel unsupervised, they are allowed to leave the swimming pool without getting dried and changed and walk water along corridors and in the elevator. Children allowed to run a mock in the health club area by yelling and shouting with loud shrilling screams and I am referring to children between 7 and 11 years of age.
These children have no consideration for other guests especially non nationals who visit the gym to train or use the sauna and steam room to relax. The main problem is poor parental supervision and also these children are not taught to respect their elders or non nationals, which is a cultural trait. The health club staff are from outside the UAE and appear to have limited authority to deal with unruly children running riot, I was terribly disappointed with the behaviour and impotence of the staff.
Children disturb guests by knocking on doors and running away or playing with the elevators. This may not be a daily occurrence but appears to be frequent behaviour across the Middle East.
The gym is poor as it is too small for the size of the hotel and the free weights available very limited, the amount of machines is limited. The pool is too small and usually full of children as for sun tanning in this area forget it as there is no roof terrace due to design, high walls and a Heli pad overshadow the sun loungers, which remain in the shade most of the day. This was the most disappointing area in the hotel.
This hotel may be satisfactory for a 24hr stay or if guests do not plan on spending much time indoors.
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