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“Mezzanine Motel”

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Ruapehu Mountain Motel & Lodge
Ranked #3 of 6 Hotels in Ohakune
New Zealand
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Mezzanine Motel”
Reviewed 28 July 2013

We booked last minute and arrived at a warm comfortable Mezzanine Motel. Very clean and the set up was great. Boys were upstairs. They provided us with a DVD player for the boys to watch a movie. Could not have been more helpful. Highly recommend. The boys enjoyed the spa after skiing all day. Thank you.

Room Tip: Great Place to stay. On direct route to Turoa, very helpful and accomodating. We had unit 6 which...
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  • Stayed July 2013, travelled with family
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Helpful?
Thank smcgaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 reviews from our community

Traveller rating
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    21
    12
    6
    1
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30
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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Pinjarra, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 May 2013

We only stayed one night but I am afraid that was enough. I had to ring to get someone to come and check us in after seeing a note taped to the door. Was talked out of having the breakfast I had booked. The rooms were very cold with two small heaters to warm up a four bedroom chalet.

  • Stayed May 2013, travelled with family
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Helpful?
Thank simsal67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tauranga, Bay of Plenty, New Zealand
1 review
Reviewed 4 January 2013

Lovely stay thank you. Warm clean motel unit, Comfy bed and Freindly staff. Well situated just one block away from the Powder Keg restaurant and within easy walking distance to bush/river walking tracks. We will stay here again on our next visit to Ohakune.

Room Tip: WE stayed in the Studio motel units
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  • Stayed December 2012, travelled as a couple
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Helpful?
Thank Margaret D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2012

I would not recommend this motel & lodge to young families. The room was dirty and extremely old with many facilities broken or falling apart. I understand it gets cold in Ohakune in the winter but the fact that the heating in the room did not stay on during the night meant trying to keep young children warm was impossible. It also didn't help that the hot water ran out after one baby bath and one shower. This should not happen in a room that can house six people. The bedroom did not have curtains on all of the windows, which meant changing your clothes, sleeping with a street light shining in, and staying warm was difficult. The spa is a nice bonus, however, I would describe it as a lukewarm, dirty bath, with jets that you can't turn on. When our issues were brought to the attention of the staff, she did not want to listen to our complaints and actually responded by charging us for an extra adult that they had forgotten to charge us for when checking in. Needless to say we will not be back.

  • Stayed June 2012, travelled with family
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Helpful?
2 Thank wildek9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oggles100, Owner at Ruapehu Mountain Motel & Lodge, responded to this review, 1 November 2014
We are sorry this family did not enjoy their stay - Just a few things to comment on:
Charging for the extra person came about after we realized that this group had booked for 4 adults but there were in fact 5 persons staying. The classic "sneak-in-an-extra-without-paying." This is something we do view as theft.
Whatever this families experience in 2012, I can assure all potential guests that we have continued to renovated our units on an ongoing basis. The 2 bedroom apartment (where this group stayed) has a new bathroom & shower. There are definitely blackout curtains on ALL windows and heaters {that stay on!} in every room.
We have also recently renovated the En suite rooms with new bathrooms, carpets, fridges etc.
We have a very high standard of cleanliness and service - Please do come and see for yourselves.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Maunganui, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2011

we have stayed three times now and will continue to stay here whenever we come to Ohakune. The motel/lodge is close to restaurants and bars, and the facilities are comfortable.
The hosts are very friendly and obliging to guests and helpful in every way.
I definitely recommend this complex.
Wendy

  • Stayed October 2011, travelled with family
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Helpful?
1 Thank jasOn888_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
1 review
Reviewed 26 October 2010

Great location and comfortable, clean and tidy. Good price for an ensuite room but the walls are paper thin, could hear the people upstairs talking as if they were in our room, sounded as though they were showering in our bathroom! A bit too noisy for a good nights sleep.

  • Stayed October 2010, travelled as a couple
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Helpful?
Thank aucklandCruising
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2010

REALLY close to Turoa, wouldn't recommend the Ensuite rooms - stayed there and was woken up by a bunch of noisy people upstairs at 12am!!! you could hear every word they were saying...every step they took was a big thump!! couldn't get a good night's sleep! There's also a very noisy dog next door. However, I'd still recommend this motel as have great service! But try one the motel room next time as they are seperate from the noisy cheap backpackers rooms upstairs!

  • Stayed August 2010, travelled with friends
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Helpful?
1 Thank AshleyandToby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ruapehu Mountain Motel & Lodge

Property: Ruapehu Mountain Motel & Lodge
Address: 4-6 Foyle Street, Ohakune 4625, New Zealand (Formerly Sunbeam Hotels & Lodge)
Phone Number:
Region: New Zealand > North Island > Manawatu-Wanganui Region > Ohakune
Amenities:
Free Parking Kitchenette Shuttle Bus service Suites
Hotel Style:
Ranked #3 of 6 Hotels in Ohakune
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ruapehu Mountain Motel & Lodge 3*
Number of rooms: 29
Official Description (provided by the hotel):
Our mantra: Cosy clean affordable accommodation. Best LOCATION: We are located at the "Junction" in Ohakune township - easy walking distance to restaurants, bars, ski & board shops. 1 Minute drive to the start of the Mountain Road to Turoa skifield on MT Ruapehu. 200M to the Old Coach Road bike trail. On the doorstep to the Tongariro Alpine Crossing. Best range of ACCOMMODATION options: Suit all budgets. 4 Bedroom Chalet. Studio and Family Motel units with self-catering kitchen and private bathroom. Self contained 2 Bedroom Apartments. En suite rooms and Economy rooms with communal kitchen facilities. Best Facilities: Spa pool (Winter Season), Free WIFI (50MB/unit), guest lounge with pool table. Shuttle tickets available. Guest Laundry. Drying room. Catering available - Breakfast lunch and dinner options by arrangement. Free off street parking. ... more   less 
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