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“NZ Accomadation”

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Comfort Hotel Benvenue
Ranked #9 of 18 Hotels in Timaru
Scotland
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“NZ Accomadation”
Reviewed 24 April 2014

This hotel was one of our stays while visiting NZ we were greeted by the manager who was very friendly and helpful (he took our cases up to our room) ,our room had a great view overlooking Caroline Bay the room was excellent ,we had a great curry in the restaurant at night there were other patrons also dining who were happy with their food
Based on our experience we would stay at this hotel again

Room Tip: Rooms overlooking the bay are best
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank maggi06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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87 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Invercargill, New Zealand
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 April 2014

Sorry only good thing to say was shower had great water pressure. Dark and dingy room, grubby furniture, old stain & tired towels. Depressing room even for short stay.Very over priced. Noisy guests next door morning and night .Needless to say will never stay here or with this chain again.

  • Stayed April 2014, travelled on business
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Helpful?
2 Thank Jax682014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Timaru hotels

Invercargill, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 March 2014

As a traveling rep ive stayed in plenty of hotels...this is one of the worst. Outdated rooms, awful service and a decidedly average restaurant (still hadnt been acknowledged after waiting 20min!). This hotel is part of a global rewards system called choice privileges....none of the 3 staff behind the counter knew what to do with my card despite the fact there was signage and promotional material about it in the lobby. Will not be back...ever!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
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Helpful?
3 Thank jax2727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Massana, Andorra
Level 6 Contributor
330 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 16 March 2014

We have stayed at this Hotel every year for the past few years for at least one w/e. It used to be pleasant with reasonable accommodation (if you booked the right rooms, not all as good as each other!). However it has deteriorated substantially in the last year. Despite booking mulitiple rooms well in advance as we do every year we were charged the full rate & given no discount. We found that almost everyone else booked in was paying considerably less per room than we were being charged. Personally I was also allocated a room we had not booked which was significantly worse than the one I had ordered & paid for with no reason given & no apology. My party will never use this hotel again on our annual visits to Timaru & my advice would be for anyone else using it to be very careful!

  • Stayed February 2014, travelled with friends
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Helpful?
1 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
Level 5 Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 March 2014

For the price of this Motel i would not recommend. Quiet noisey and also very tired. Peeling paint on the ceiling in the bathroom. Lights not working. Light on bedroom wall not fixed properly to the wall. out of date food and drinks.Friendly staff. Bay Viaduct has around the same prices for some rooms and is far better

Room Tip: there isnt any
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Judy136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 5 Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 March 2014

The first thing I noticed was the leather(?) on an armchair in the room had all been picked off along the arms - hardly a good look. There were black marks around the vanity in the bathroom and the carpet was almost worn through in places. The rest of the room was clean enough though. It needs a real upgrade. I ordered room service - rare steak arrived as medium to well-done. Wi-Fi, $25 for 6 hours (the first 2 hours free) which didn't impress. $140 a night for a worn room, food not up to scratch and expensive Wi-Fi. Won't be back.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank Josh116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, waikato
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 February 2014

On a positive note, the best thing about this place is the service. The staff are friendly, efficient and helpful. The location is central. The rooms and decor however are old and tired. The restaurant menu can only be described as 'truck-driver diner' food and the road noise from trucks travelling down the state highway is continual. I bought takeaways. I didn't really feeling like going out, I wanted room service, but the menu is just plain dreadful (every possible description of mashed-potatoes with your meal). Thank goodness too that I bought ear-plugs otherwise I probably would have had great difficulty sleeping. Reading many other reviews with the same complaint about the noise and the shabby decor you wonder why the owners haven't replaced some of the ripped furniture and worn carpets (etc.) and invested in double-glazing or done something to rectify the noisy room problem. Only in a provincial town like Timaru could a motel like this ignore the comments being made, charge the room rates it does and survive.

Room Tip: Ask for a room the back of the hotel, away from the state highway!
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  • Stayed February 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank freet0fly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Hotel Benvenue

Property: Comfort Hotel Benvenue
Address: SH 1/16-22 Evans Street, Timaru 7910, New Zealand
Region: New Zealand > South Island > Canterbury Region > Timaru
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #9 of 18 Hotels in Timaru
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Comfort Hotel Benvenue 3.5*
Number of rooms: 31
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Also Known As:
Benvenue Hotel Timaru

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