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“Amazing place but food is not up to much”

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Le Meridien Bora Bora
Ranked #6 of 17 Hotels in Bora Bora
Certificate of Excellence
Portsmouth, United Kingdom
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Amazing place but food is not up to much”
Reviewed 4 November 2013

This is an amazing place with the turtle sanctuary on site and lagoon. The over water bungalows are beautiful, however if you are looking for quality food, you will be disappointed they only have a buffet charged at 70 dollars per person, and the food is left under heated plates for hours, the only other restaurant is an italian which has great serving staff, but the food is not really edible. I had a carbonara which consisted of bacon and dry pasta, no sauce. You have to pay 50 dollars to get the boat to Vaitape to get a decent meal where we decided to go twice to get a nice meal. We spoke to some people who decided not to eat at all apart from breakfast because of this.

Room Tip: Make sure you get a room that over looks the mountain we had room 210 which was great
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 248Trish63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia O, Assistante de direction at Le Meridien Bora Bora, responded to this review, 5 November 2013
Dear Guests,

Thank you for taking the time to review our resort and pointed out the beauty of our location and bungalows.
We appreciate you share as well your opinion on food quality and are sorry if our meal options did not meet your expectations and was not at your taste.Be sure it will be shared with our Food and Beverage team who constantly have a look at reviews and guests feedbacks as it enables us to keep working on food quality.
We would be happy to welcome you back in future and demonstrate you some improvement.

Sunniest regards,

Cécile
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Sydney, Australia
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 November 2013

Absolutely stunning location, with an excellent view of Mt Otemeau. We stayed in room 227, which was a Motu view and faced the Lagoonarium and St Regis. The bungalow was just over the deeper water, which was excellent if you wanted to dive off your private landing, however there wasn't many fish out deeper as they tended to stay closer to the shallower water (which doesn't matter anyways as there is the resort lagoon for snorkelling and exploring).

The airport and boat service from Bora Bora airport was very efficient and they got us organised and ready in the boat very quickly.

The rooms were clean and the bed was huge and comfortable. It was a far walk from the bungalow to the main areas of the resort but personally we found that better as we felt as if we were more private and not a lot of traffic walked past our room.
My husband and I enjoy relaxing with a movie of an evening, and it worked out to be around $30AUD per movie and you had access to the movie for 24 hours however once you watched it once what was the point of watching it again. You can feel the bungalows moving slightly as people walk down the walk way, and when there is strong winds. Also you can feel when someone else is walking through the bungalow. The shower was annoying as when you turned the water off you would have water near the sinks outside of the shower as the drain is directly below the shower head and the shower is open. The safe wasn't huge however we managed to fit any electrical items inkling iPads, and Two Cameras plus wallets and rings etc all in there when we went for our meals. The Housekeeping service is very efficient, they made up our room everyday without us asking and even had a turn down service when we booked into the resort restaurant. The glass bottom floor was awesome, massive and glowed at night when you turned the under bungalow light on. With the television, the only two english speaking channels they had were ESPN and CNN, which wasn't that big a deal but thought i would let you know.

As honeymooners their wasn't any kind of special arrangements made, however most couples that go there are there for an anniversary or honeymoon so it would be something nearly every guest would be receiving, so we werent expecting anything.

The resort activity desk was fairly good, they were open all day until about 7pm and you could ask them anything and they could help you sort it out. We didn't book anything prior to arriving and managed to do everything we wanted to do. On our first day we asked if we could book a helicopter flight, and knowing it was last minute realised how hard it would be to organise as there is only one helicopter in Bora Bora for all of the resorts, and it is a minimum of 4 passengers so they had to find another couple not necessarily from the resort to come with us. On our final day they managed to find us a spot and never quit looking for us.

We did use the Wellness Centre, we had a full body massage and I had a facial and my Husband had a leg massage. I found them very professional and they gave us a choice of oils and checked that the room temperature and pressure was fine and made us feel very comfortable. They were however pretty pricey.

We visited the Turtle sanctuary, its beautiful and we didn't, but if you wanted you had the opportunity to book to swim with the turtles after their daily feeding session at 1030am every morning which anyone is welcome to view. BE ADVISED they will automatically put a 1000XPF donation to the Turtle sanctuary on your bill when you check in. If you don't check your bill you will automatically be charged this. Don't feel obligated to donate if your not comfortable just let them know. We brought it up with them and they told us that it was something we could remove however we just left it on the bill.

The biggest thing we could mention would be the food. We had a full ball package so we were able to eat at the buffet for breakfast, restaurant or pool bar for lunch, and had to book in at the buffet or restaurant for dinner.

THE AMERICAN BREAKFAST - the breakfast was pretty good, we never had any issue with not having enough choice for food, they seat you down pretty quickly however they ask if you would like tea, coffee, or hot chocolate etc and only once they forgot about bringing us our order. (however you are not charged for these beverages)

THE RESORT RESTAURANT - we never ate at the pool bar, but had lunch at restaurant TE AVA. There wasn't a great deal of variety with the menu, three meat dishes 2 fish dishes, pizzas and some pasta dishes. We enjoyed all the meals we did eat from here though, and the waitresses are very good at recommending food.
We had dinner here on our final night, it was excellent there was a fair variety and we enjoyed all four dishes that we ordered. This was fairly pricey however it was covered in our Full Ball package.

THE BUFFET - The buffet for dinners was pretty alright, whilst there they had four theme nights in which we ate there.
French Cuisine - which was pretty good had a lot of variety and would suit most people, I am very picky and i was able to eat quite a lot. The desert was awesome for French night.
Polynesian Cuisine - which being picky made it hard for me to eat a lot, they had a little bit that i ate, however it was a lot of seafood and broths and raw fish, which I am not very fond of. The desert wasn't very exciting that night. (after dinner i had to order another meal from room service to feed my hunger) after dinner there is a Polynesian dance show outside the buffet restaurant on the beach. We enjoyed it and it was a good sense of culture without having to leave the resort.
BBQ Cuisine - AMAZING so much meat and different types of salads and vegetables the best buffet night for most people LOTS OF VARIETY. Desert was also pretty good
Asian Cuisine - The asian cuisine was alright, wasn't really fond of all of it, i just stuck to fried rice and spring rolls as it wasn't Asian food as i am used to in Australia it was more soups and again raw fish etc etc. Desert was nothing special this night either.

The buffets were all good if you were into the type of food they were serving. TIP find out which nights are what and then book into the restaurant when you think you may not enjoy the types of food.

The resort Lagoon was very enjoyable, plenty of fish and massive area to explore. The Beach hut aswell is easy to access. There is always someone there to assist you and there are plenty of things to do both FREE and paid for.

HANDY TIP there is no need to take beach towels, or snorkels and flippers. The beach hut can provide you with all you need and they allow you to keep it your whole stay so you just return it on your last day and they mark you off as returning them. THIS WOULD HAVE BEEN GOOD TO KNOW.

Once again returning on the boat was done with great ease and made it hassle free.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nik B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia O, Executive Secretary at Le Meridien Bora Bora, responded to this review, 4 November 2013
Dear Guests,

Thank you for your very detailled review of our resort and thank you for choosing us as your honeymoon destination.
We greatly appreciate your kind and nice description of our location , bungalows, and services offered and we are delighted to read that overall you had a pleasant stay with us.
We would welcome the opportunity to see you back in our paradise island.

Sunniest regards,

Cécile
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo
Level Contributor
2 reviews
Reviewed 1 November 2013

My husband and I were so lucky to be here on our honeymoon. We spent 6 days at this resort after staying in Huahine for 4 days. What a beautiful resort. The rooms were unbelievable!! We upgraded to the deep overwater bungalow and we were highly impressed. The glass floors, the beautiful decor, the fantastic views and the service was absolutely perfect. We can't wait to go back to this beautiful place. The people working there were so over the top friendly and accommodating. Be sure to use the spa here for a massage. I think it was the best ever! The food was excellent and the beaches and water were flawless. Thank you Le Meridien!!!!! And especially thanks to custom tahiti travel-our rep Jackie Schlumper was there every step of the way with our planning. She even answered our questions on Sundays. ;) Can't wait to return to this beautiful island.

Room Tip: Upgrade to the best room!!! We did- and got to see the sunset every night from our balcony with noth...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meg O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia O, Assistante de direction at Le Meridien Bora Bora, responded to this review, 2 November 2013
Dear Guests, Ia ora na!

Thank your for your nice review and for choosing Le Méridien Bora Bora as your honeymoon destination.

We are very pleased to read youhad a great stay and would be happy to welcome you again in a near future.

My sunniest regards,

Cécile
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
100 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 27 October 2013 via mobile

Some of the most affordable accommodations in Bora. So Don't Expect Luxury. If you are on your honeymoon or another special trip book one of the top 3 hotes here on tripadvisor: unless you wanted the cheapest. Linens were inferior quality (scratchy and synthetic), a shame considering just standard hotel sheets would be expected at even the lowest end starwood, no?

Our over water bungalow was very modern, dark and masculine. Reminded me of a city hotel like a Hyatt or I guess, a Le Meridian ;) Nice not Polynesian. The floor was sandy when we checked in and the rest of the room is clean except for the scum on the ladder you step up coming out of the ocean.

No bottled water in our room upon arrival. And never stocked. When we called over to ask if it was included or should we order it from room service- They Did Not Know. And they didn't offer to find out either. This is the person who answers calls from the guest bungalows. Couldn't find out. Ok...

The resort has some crazy beautiful views... from the beach, pool and lounge!

The food is on par.

Staff is polite.

Rates are very reasonable for Bora Bora.

Location is amazing.

Would recommend for friends traveling around French Polynesia on a tight budget and for backpacker types.

Stayed July 2013, travelled as a couple
Helpful?
10 Thank Great_Expectations84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia O, Executive secretary at Le Meridien Bora Bora, responded to this review, 29 October 2013
Dear Guests,

Thank you for taking the time to review our resort on the site. We are glad to read you have enjoyed our location and beautiful scenery and that overall you had a pleasant stay. However we are surprised to discover your comment as regard as linen and room . Our bungalows have been renovated in 2011 and were designed with a modern touch while keeping some local features and we were sorry to learn it was not up to your taste.Our linen are 100% cotton and up to Le Méridien brand 's standarts.
We hope we will have another occasion to welcome you in our small paradise and give you a better impression.

Sunniest regards,

Cécile
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 October 2013

The hotel is located in a great location and the room is amazing. Because I held my wedding back in Le Meridien in other country, I booked Le Meridien Bora Bora for my honeymoon. However, even with further notice of the special occasion, there was not any special arrangement for us, not even a greeting about the honeymoon. I would highly recommend the hardware of the hotel, but if you need extra service, then you would need to pay. They charge everything they could, i.e. the transportation from/to the airport to the hotel, the transportation from/to the main island, and they only offer you two bottles of water upon your arrival. If you need more water during your stay, you would need to buy it with an extraordinarily expensive price. The food is also highly over-priced that we chose not to dine in the hotel for too many times. On their website, they claimed that they have free internet access for the customers, however, two of the three computers in the internet lounge are broken. The only working one is with the internet with extremely low speed access. Talking about the good part, the turtle feeding and the ecology center are both really good. And the free dancing show is quite impressive too.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank fayehsu0829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia O, Assistante de direction at Le Meridien Bora Bora, responded to this review, 24 October 2013
Dear Guests, Ia ora na!

We would like to thank you for taking the time to share your experience at Le Méridien Bora Bora.
Since your stay in late May, our Internet corner has been fixed and proposes three computers with free internet access.Wi fi is also available in the room.
We would welcome the opportunity to welcome you again and you can trust that all our friendly staff will just do their utmost to make your next experience at our resort a memorable and enjoyable one.

Sunniest regards,
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Middletown, New Jersey
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 October 2013

Been around the world but this was the best vacation we ever had! This magnificent resort accommodated us for an extra day at no cost, after showing up a day late because we missed our Tahiti Air flight from LA They treat you like you are the only guests they have been waiting for all week! Food was great and service second to none! Would bring us complimentary drinks & flowers for no reason. The over water bungalow is gorgeous and room service top notch, they would turn down the room and set the romantic mood. We can not rave enough about this resort, we never wanted to leave to go on excursions, everything we needed and wanted was right there at all the time!

Room Tip: Get a bungalow that is way out on the pontoon on the lagoon, best views ever!!!!!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johomes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia O, Assistante de direction at Le Meridien Bora Bora, responded to this review, 23 October 2013
Ia ora na!

Thank you for your review , we are very happy to hear your great comments on our service and staff. It will be a pleasure to share this with the team.
Thank you again and we hope to welcome you back again one day soon!

Sunny regards,

Cécile
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Switzerland
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 22 October 2013 via mobile

I must say our stay began in a weird/upsetting way when they told us that we'd have a beach suite (bigger room than overwater but on the beach) instead of the booked premium overwater bungalow for our first night. They were not able to provide the room that was booked and we had it only from the next day onward. Needless to say that at about 1000 USD $ a night, this was unacceptable. However, when we talked with the management, they were able to offer us various cool things to apologize about this.

All in all, the location is amazing and the local/island feel of the service is great, so we would come back.

Here are 1 minus and a few pluses to consider:

- the premium bungalow (338) has damage to it, which would be ok in a 2-3 star hotel. The wall paper is torn apart behind the entrance, the bathroom door is destroyed to the core wood at the bottom and the wooden window (not the door, but the foldable windows) to the terrace is only opening if you lift it with all your strength otherwise it is stuck. We didn't mention those issues as we wanted to enjoy the rest of our stay!

+ the turtle center is great!
+ the staff at the beach hut is super nice.
+ the whole staff is adorable, so nice and warm.
+ we enjoyed meeting the management, especially Cécile and Babette and loved the stories about the hotel.
+ Poema and other staff members (especially breakfast, beach bar and souvenir boutique) were absolutely adorable with us.

We will be back :-)

Ps: we booked with Pacific for less and we loved all the free stuff they included in the package, would recommend them to everyone.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Swissheroe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia O, Assistante de direction at Le Meridien Bora Bora, responded to this review, 23 October 2013
Ia ora na dear Guests,

Thank you so much for sharing you experience in this review .
All our team is delighted to hear your great comments on our service , friendly staff and location and we are so happy we succeed in meeting your expectations despite an inconvenience in your room allocation at your arrival.
It will be my pleasure to share this with our team and in particular the ones you mentionned.
I took well note as well as of your feedback on the room condition, and will inform our Chief Maintenance promptly so we can take appropriate actions.
Thank you again;we strive to provide excellence and your feedback will help us better the experience .

We are already impatient to welcome you back again one day soon and you can trust that all our friendly staff will just do their utmost to make your next experience at our resort another memorable and enjoyable one.

Sunniest regards,

Cécile
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien Bora Bora

Property: Le Meridien Bora Bora
Address: Motu Tape | BP 190, 98730, French Polynesia
Region: French Polynesia > Society Islands > Bora Bora
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Bora Bora
#6 On the Beach Hotel in Bora Bora
#6 Luxury Hotel in Bora Bora
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Le Meridien Bora Bora 5*
Number of rooms: 99
Official Description (provided by the hotel):
Le Meridien Bora Bora is a luxury resort set on an islet surrounded by the most beautiful lagoon in the world. Our resort offers guests a contemporary design blended with Polynesian culture. ... more   less 
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Also Known As:
Le Meridien Bora Bora Hotel Bora Bora
Bora Le Meridien
Le Meridian Bora Bora

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