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“super !!!”
5 of 5 bubbles Review of Jaz Lamaya Resort

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Jaz Lamaya Resort
Ranked #7 of 71 Hotels in Marsa Alam
Certificate of Excellence
Serley, France
Level Contributor
4 reviews
4 hotel reviews
“super !!!”
5 of 5 bubbles Reviewed 2 March 2014

a top hotel
really nice food
the dive club was great
the animation team was amazing
everything was well maintained
staff was very helpful
the pool was heated and it was very kleen
the dives we made were amazing

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mefatot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (251)
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English first
Cambridge, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

During the first fortnight of November my partner and I had a fantastic time at Iberotel Lamaya Resort. We look for good food, polite and helpful staff, beautiful gardens and first rate snorkelling and found all of those here. We have stayed in 7 different Egyptian Red Sea hotels and this has to be one of the best for snorkelling with beautiful coral and a great variety of sea life in a sheltered bay where swimming is very little affected by the wind. The hotel and grounds were spotlessly clean and they even washed the outdoor footpaths every 3 days or so.

Location – On a sheltered bay along with about 4 other hotels in the same ownership a 15 minute drive from Marsa Alam airport but there is no airport noise. There are some shops within the hotel arcade and others a short walk away outside the hotel. The hotel is no more than 10 years old.

Room – Upon arrival we were welcomed with a cool drink and quickly shown to our room on the ground floor of a three storey building amongst beautiful gardens. The room had a separate sitting room away from the bedroom as well as the usual en-suite. All rooms are located between reception and the beach.

Food – We had breakfast and dinner in the main ground floor dining room where one could eat either inside or out. The food was good with themed evenings but after 2 weeks was a bit repetitive and more variety of cooked vegetables would have been welcome. We preferred to eat outside on the shaded terrace with nice views of the gardens and bay beyond but in the evenings the lighting, although romantic, was very low and made it hard to see what one was eating. For lunch one could eat at the beach bar which was very well run with a variety of food, good service and saved the walk back to the hotel.

Beaches and Reef – I think we picked the best hotel in the bay as the only jetty ran from very close to our room and those staying in other hotels had to walk much further. The bay was sheltered from the wind and we could snorkel every day no matter how strong the wind. There was a very good variety of sealife including a large resident barracuda - 150 cms, octopus, at least 2 crocodile fish, a resident fish ball of several thousand yellowtail barracuda, squid and several Ospreys to be seen flying about the hotel and catching fish. No turtles or dugongs as there was hardly any seagrass although on part of the bay there was sandy access to the water but we always used the jetty which was much nearer to our room. There was a huge variety of fish and corals in good condition. Some days the water was more cloudy but by the next day it had completely cleared. Generally afternoon snorkelling was not so good as the light was poorer and water tended to be more cloudy but it was amazing how much it cleared overnight. The jetty had a staircase as well as ladders to the sea and the staircase is much more convenient for flippers. The North shore of the bay towards the sea gave the best snorkelling. For a change of scene one could visit the aquapark located very close to the hotel at no extra charge.

Climate – we had sun every day with temperatures up to 30C which was very pleasant and one could stay in the water without wetsuits for an hour before getting cold. 

Management and staff were exceptional and gave very good service. We had a few plumbing and electrical problems with the room but once these were drawn to the attention of management they were dealt with very promptly and efficiently. If room boys could report such faults then guests would not have to. We travelled with Thomson and their hotel rep, Ahmed, was exceptionally good. No hard sell and always to be easily found, very helpful and a mine of information. When you arrive at the airport you should buy your visas from the bank booth at the left hand side of the arrivals hall for $15 or other currency equivalent. If you buy from Thomsons at the airport they will charge you £13 which is about $20.

All in all very good value for money. A good hotel if you want a quiet holiday on a beautiful and clean site with good food, excellent service and snorkelling. The night-life was varied but included ethnic and belly dancing in the large open roofed theatre and there was always music and singing each evening on the terrace near to the dining room.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank williamro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
portsaid
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 February 2014

Here my review about my vacation in Lamaya resort
We had welcomed by welcome drink, check in done so fast , very friendly team work together in harmony way to serve everyone and every need.
Pools was amazing
Shore is magnificent
Pool bar so good "Walled" did very good drinks for us
Loopy bar special thanks for "Kareem" he was very amazing person. :)
Great food and amazingly friendly and helpful staffVery nice hotel, extra super staff, nice buffet and very friendly service from everyone in the hotel.
The hotel and staff are very family and kids friendly.
S

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raoufnosshy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsa Alam, Egypt
1 review
5 of 5 bubbles Reviewed 17 February 2014

Great hotel. Great food and amazingly friendly and helpful staff. Very child-friendly, with three heated pools, two smallest are great for kids. If interested in sea life, then grab your goggles and snorkel, walk 3 minutes and wade for another two... hey presto, you are swimming amongst hundreds of fish and amazing coral. Overall, if there is one thing that stands out, it has to be the most genuinely helpful staff ever! Will be returning this or next year.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maldon, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 February 2014 via mobile

Around 10 minutes from the airport but no noise from aircraft lovely secluded resort unspoilt .the management Team were fantastic they all greeted us never experienced this in any hotel. All the staff were concerned that everyone was happy every day even the rep Yaz came looking for you everyday making sure all was well and did you need anything well done Yaz .the rooms were nice and spacious and very clean, the food was excellent the catering manager and the head chef were there every meal time asking if the food was ok and if you wanted anything special they would do there best to cook it for you we didn't have that problem because there was a massive variety , we were also given a tour of the kitchens they were very proud of there cleanliness and hygiene.
Fist cole of days we thought getting a drink at lunch and dinner was a bit slow but realised you had the option to get up and help yourself to beer and wine , soft drinks , cold water all on tap that was a nice touch plenty of sunbeds good animation team kept you all busy if wanted no pestering which was good . The main bar staff run by Ahmed and his team were always cheerful and up for a laugh thanks guys. Lovely to see they were protecting the coral reef .there were lots more little touches that made the difference. We were invited to a cocktail party by the manager and were asked for our feed back face to face if we wanted too or by e mail at a later date they were always looking for ways to improve the experience well done guys will defiantly go back very good value for money made us so welcome well done guys :-)

Room Tip: There were three floors pick a top floor room not very high but nice sea views and less noise Due to...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malcolm H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grenoble, France
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 February 2014

Very nice hotel, extra super staff, nice buffet and very friendly service from everyone in the hotel.
The hotel and staff are very family and kids friendly.

I definitely know where my next vacation should be!

Room Tip: if you have kids and need quick access to pool and kids club, choose ground floor in B building.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank solly2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

Just returned from a weeks bliss in the fantastic Lamaya resort from the moment you arrive the hotel staff cannot be more welcoming to you, the facilities are first class the weather perfect 25-30 deg every day the water temp was 23 deg great for snorkeling in the beautiful bay which has its own coral reef.
The hotel itself was not full so plenty of space around the pool complex which was keep immaculate and had one of the pools heated, so no diving into a pool of ice, the gym was air conditioned for those people who use such places also the steam and spa always open and plenty of room.
The food varied every night so plenty of choice.
Nice touch's where the managers invitation to a theme meal at the beach restaurant one night and a cocktail drink as way of thanking you for picking his hotel, where all the senior staff where present to mingle and chat.
we went on a boat to dive in the stunning red sea saw some amazing fish and had a great day with the Colina divers book via thomsons at the welcome meeting.
lastly thanks to Ahmed who was brilliant always asking if everything was ok and you where being looked after.
Would not hesitate to recommend the hotel and resort it was just perfect.
it was a great holiday

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jaz Lamaya Resort

Property: Jaz Lamaya Resort
Address: P.O. Box 5, Gorayfat Bay, Marsa Alam, Egypt (Formerly Iberotel Lamaya Resort)
Region: Egypt > Red Sea and Sinai > Marsa Alam
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Marsa Alam
#6 Luxury Hotel in Marsa Alam
#6 On the Beach Hotel in Marsa Alam
#7 Romantic Hotel in Marsa Alam
#12 Family Hotel in Marsa Alam
Price Range (Based on Average Rates): £
Hotel Class:5 star — Jaz Lamaya Resort 5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Iberotel Lamaya Hotel Marsa Alam
Iberotel Lamaya Marsa Alam

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