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Reviewed 6 September 2011

We went here at the end of July for a dive holiday with Regal Dive, 6 weeks ago we wrote to them detailing the negative aspects of this hotel & dive school as they requested, but they have shown no interest as yet. We have been to Egypt at least 15 times each and this trip was by far the most expensive & the worst. Nobody has mentioned on Trip Advisor that you can only buy drinks in the hotel and a lovely freshly squeezed orange juice costs £3.50, a can of coke is £2.50 (the price is the same on the dive boat), five times the normal amount of the rest of Egypt, but first you must find somewhere to buy your drink, whilst we were there the poolside bar was shut, as was the swimup bar, and the ice cream parlour, and other places, in their place there was boards behind which the sound of powertools went on during the day.
Our room was nice and clean, the cable TV has no English channels but that is not important to most, the room cleaner was very nice and friendly.
The internet computer in reception did not work when we tried to use it, the cafe/bar on the beach was very nice, and a slightly cheaper option of lunch rather than the £15.00 buffet lunch as we were only half board. Breakfasts and dinners were quite good and there was some things for vegetarians. Towels are given to you by the pool, but beware if you give them back late, you will not be allowed one the next day.
In some ways I think what spoilt the trip more than all of this was the surly & rude attitude of the Dive school, this was the most miserable dive school I have been to in Egypt, although it was well organised,if you complained about anything the manager just says 'Actually I don't understand you' and walks off, yet her English was great when she was asking for money, once they have your money they are not interested in whether you enjoy yourself or not, unless you are paying more, one Divemaster went around the boat asking passengers for a tip! I think that because there are not so many people visiting now they feel they have to get as much out of their guests as they can, even tried overcharging on the final bill. As usual though the Egyptian divemasters were fantastic & did try to make people happy.
All in all this could have been a good holiday if the hotel was fully open without the building work, and the if the dive team cared a bit more about giving their customers service for their money.

Room tip: Ask to be away from the building site
Date of stay: July 2011
  • Trip type: Travelled as a couple
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5  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2011

Had a great two week holiday at Lahami Bay with my husband, who is a very keen diver. The hotel is broadly the same as the first review I wrote. Coral still amazing, snorkelling great. Diving excellent. I had a brilliant time, drinking loads of wonderful, freshly squeezed orange juice, swimming in the fantastic pool and generally relaxing.
Rooms are comfortable and quiet. Bathrooms are good with plenty of hot water - but the shower, in a steep sided bath, is a bit slippery.
Staff are outstanding - despite it being Ramadan when they were fasting all day, they were incredibly helpful, courteous and friendly.
Ursula the Customer Service Manager was on top of everything, making sure the resort was kept in tip top condition. She is so helpful if you need any help.
The most obvious change at the hotel is the new Italian animation team providing entertainment in the evenings after dinner. My heart sank when I heard about them but they got the balance just right. If you wanted to be animated fine - if not they never pestered. There were aqua gym classes in the pool for an hour most mornings and a beach-volleyball match late afternoon. One of the girls from the team sang in the bar for an hour at 9pm - what she lacked in techniques she made up for in enthusiasm! The team ran a cabaret entertainment at 10pm every evening in the new amphitheatre next to the restaurant - as we were up early for diving every morning we never went but loads of people did and clearly loved it.
A programme of exercise classes was run by a Thomas Cook rep in the air-conditioned gym six days a week. Yoga, Pilates and stretching classes were run by a very professional and friendly instructor.
I am glad to say that the hotel remains peaceful and relaxing despite the extra activities.
The new spa is very well equipped with well-trained therapists. The man who gave me my massages really helped a problem I was having with my ankles. However there was very little choice of massage oils - only two - both very highly perfumed. I am still trying to wash the perfume out of the bikini I wore for the massage! But it was worth it!
The diving was slightly less well organised than in the past. Good dive masters on the boats, but looking after a lot of guests each. So no real input from them on the dives. The dive instructors seemed very good working with new divers. The main problem was the time everything took - a singly house-reef dive took nearly three hours. And the day boats only did two dives per day. But again, my husband said the day boats were well worth it for the brilliant diving on the Fury Shoals.
The food was generally very good - but I wish they did more Egyptian food - we were on half board and the menu in the cafe at lunchtime was pretty uninspiring apart from pizza and griddled vegetables. It badly needs an update. However the staff were so helpful and made me pasta to order whenever I asked.
They even adapted one of the non-alcoholic cocktails for me - I found their Lemon Yogurt Ballerina too sour for my taste - so they mixed an Orange Ballerina instead using the fresh orange juice - the result was fantastic. Do ask for one!
We had a great holiday and will very probably go back again fairly soon.

Room tip: Ask for rooms on the North side or close to the restauant when you book
Date of stay: August 2011
  • Trip type: Travelled as a couple
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5  Thank midasfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2011

I have just spent another 2 weeks at Lahami Bay - this is my tenth visit. I keep going back because the hotel maintains excellent standards and the snorkeling cannot be beaten in Egypt. There are so many turtles, Napoleans, rays and reef sharks that I no longer bother to photograph them! The coral is colourful, varied and in pristine condition.The beach is very natural and a family of Ospreys keep guests entertained with their fishing skills.
The rooms are large, bright and well equipped and balconies, which overlook the sea, are huge.
I have stayed at more than 30 hotels in Egypt over the years and the quality and choice of food at Lahami Bay is the best I have eaten. The buffet dinner is well served in an outside patio area.
The staff are really well-trained and efficient and friendly.
This year the gardens are spectacular and they can be seen from all the rooms. Any problems are sorted out immediately and the Front of House team are helpful and efficient.
The layout of the reefs is different from other hotels on this coast in that there is no need for a pontoon for entry to the sea as access is from the sandy beach. The main semi-circular reef takes about 75 minutes to swim around and there are 4 other reefs which are easily accessible. There are lifeguards on the beach with a rescue boat. The dive centre will take snorkelers on their day-boats and a trip to a dolphin reef 2 hours out to sea is unmissable!
The journey from the airport is long and there is nothing at all outside the hotel - you have to remember to pack everything you need! There is a library with lots of English paperbacks and internet access.
The manager, Mrs Ursula Wolfe is always around making sure that all runs like clockwork. She is very welcoming and charming and is popular with staff and guests alike.
The hotel is full of civilised guests - mostly Italian and German - Brits are a rare species!
I have already booked 2 more weeks for September - an amazing place!!

Date of stay: June 2011
  • Trip type: Travelled solo
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8  Thank JUDITH W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2010

I noticed very mixed reviews on this resort and indeed you must be absoltuely sure what you are looking for to be perfectly happy. If you think you are going to spend some time in a nice, luxurious beach resort, will get to know the surroundings, have delicious food served in romantic restaurants, and have access to lovely "carribbean-style" beaches, then you got it wrong and you will write disappointed reviews, when you are back.

We (3 friends) were looking for 1 week of spectacular diving, unspoiled dive sites, professional dive center and equipment, and preferred to sleep and dine ina a resort rahther than to live a full week on a liveaboard. If that's what you are looking for, Lahamy Bay is the perfect destination for the next 3-5 years (they are building new resorts, but it will take a while to become crowded like Hurghada/Sharm al Sheik).

So: Do not compare to a Four Seasons/One&Only/Six Senses resort in Maldives (but prices are also not comparable). However, diving is spectacular (beautiful unspoiled coral gardens, more than 40 dives sites within 1 hour from marina, gorgeous house reef. In January, water was 24.5 degrees, outside air ranged from 30 degrees (midday in the sun to 15degrees (night). Personally, I would not mind 2-3-degrees warmer water temperature to be able to dive in a shorty, but don't go there in summer, as it gets very hot (40 degrees). So if I return, I will go between september and november.

Date of stay: January 2010
  • Trip type: Travelled with friends
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9  Thank turtle-diver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2009

This is my 7th visit to Lahami Bay and I just keep going back! The snorkeling is by far the best ever in Egypt - sharks, dolphins, eagle rays, guitar sharks and so many turtles that I have stopped photographing them!
The rooms are large and well equipped and the staff are excellent - friendly and efficient without being too chatty!
The food is still delicious and well presented and served. The General Manager, Mrs Ursula Wolf, is always friendly and very welcoming.
The hotel is filled with well-behaved Germans and Italians - there are only occasionally a few British divers.
By 10pm there is almost total silence so this may not suit all guests!
It's a real treat to stay here!!

Date of stay: September 2009
  • Trip type: Travelled solo
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6  Thank JUDITH W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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