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“New Management”
Review of Mountain Sky Hotel

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Mountain Sky Hotel
Ranked #4 of 5 Hotels in Valdez
Portland OR
1 review
“New Management”
Reviewed 22 December 2008

I have been a frequent traveler to Valdez Alaska for years now. I enjoy the summer activities and obviously the fishing is excellent! I have stayed at every hotel the town has to offer and although none of them have SUPREME standards this IS a smaller town. Luxury is not necessary when you have beautiful scenery for free. If your looking for a Mandarin Oriental or a W Hotel look in a larger city.

Sheila Compehos the new on site manager of the Mountain Sky Hotel was informative, accommodating, friendly and EXTREMELY professional. I read previous reviews and have concluded that many have stayed under other management. I have no complaints with my stay at the hotel and hope others experiences are equally as pleasant.

Stayed November 2008
Helpful?
Thank ae_singer04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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202 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
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cincinatti
1 review
Reviewed 31 January 2008

this hotel was not stunning in anyway but the service was great. the rooms were clean and comfy..a little stuff at times but overall clean. the only pool in town and breakfast needed help but i would stay here again. bestwestern has cheap furniture and gross restuaurant

  • Liked — pool and spa
  • Disliked — hot rooms
  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jkjakey517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2007

We stayed one night in Valdez at the Mtn. Sky Hotel and Suites (Aspen Hotel) in a suite for $180.00; We were told it was the LAST room they had; smoke detector was going off when we entered the room; called the front desk and ask if someone could fix it; was told the gal from front desk will be RIGHT up; waited 10 minutes; called again; and went to front desk; finally, the front desk gal came up with batteries and handed them to us to fix the smoke detector. It was a built-in smoke detector (means someone with a LICENSE needs to change it; thank god my husband just happens to do this for a living and has a state license) and was the one of two in alarm. Showed the gal the filthy suite; jam in freezer from who knows which prior renter; sign on window saying it was BROKEN: DO NOT OPEN. The top rail on the bunk bed has the bolts that just come right out. Moved the small daveno in room and under it was M&M's; bobby pin; ozium, dust, dirt; end tables by bed had filth under them.
Staff doesn't care about you or YOUR STAY there; guess $ grows on trees for them; sure don't care about the GUESTS.
WILL NEVER STAY THERE AGAIN AND WILL TELL EVERYONE I SEE HOW DISGUSTING IT WAS AND THE DISCONCERN TO ME AS A CUSTOMER. YUK

  • Liked — nothing
  • Disliked — the filthy suite i paid $180.00 to stay one night in
  • Stayed September 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank AK1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainSkyHotel, Owner at Mountain Sky Hotel, responded to this review, 25 March 2010
I am sorry to read that your past experience with Mountain Sky Hotel & Suites was not positive. The hotel has been under new ownership since the summer 2009 and we are working hard to ensure that our guests are taken care of when they stay at Mountain Sky Hotel & Suites. If you do come to Valdez, AK again, please give us a chance and prove ourselves to you.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Puerto Rico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 August 2007

There's been some sort of change of ownership, so the exterior sign has had the "Aspen" removed, but you will see "Aspen" still on most items in your room (soaps, placards, etc.).

We stayed there one night before catching the early morning ferry to Whittier.

By using a booking website, we got a very fair price for a midsummer hotel in Alaska, in my opinion.

Room was standard sized with typical middle-of-the-road decor. You could be in Anywhere, USA: no idea that you were in Alaska, unless you took a look out the window and caught a glimpse of the spectacular landscape surrounding Valdez and the hotel's unpaved back parking lot.

The room *was* stuffy and we left the window open at all times with the provided fan blowing.

Using the shower, be careful as the faucets run ice-cold or scalding hot, tending more toward the glacial temperatures.

The front desk staff were pleasant and helpful.

If you are a member of the Alaska Airlines Mileage Plan, you'll earn miles for your stay.

* WARNING * If you are mobility-impaired, keep in mind this hotel has three floors of guest rooms and *NO* elevator.

  • Liked — Value for money; front desk staff
  • Disliked — Stuffy air in the room; lack of elevator
  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank PR-00969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
long beach
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 August 2007

This hotel was very grim. Room was small and in dire need of renovation. The bed was soft, blankets old and dirty looking, sheets not even tucked in. The internet did not work in the room and when I asked about it I was told "Oh yeah, it's been down for the last three weeks." Not exactly what a business traveler wants to hear. Breakfast was meager - cold cereal, weak coffee, a waffle machine and some apples.

Staff wasn't unfriendly, just not very engaged.

My advice would be to check into the Best Western across the street. For a few bucks more you'd get a much nicer hotel, clean and modern.

  • Liked — Not much
  • Disliked — The bed
  • Stayed August 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank peterbasson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alaska
1 review
Reviewed 29 July 2007

The hotel was nothing like the discription online. We did not get the room that we reserved. Found out after we arrived that although they take reservations, it's first come first serve. We also requested first floor accomodations because my husband had an injured leg. We were told that wouldn't be a problem. When checking in we were told there were several available, but none had been cleaned. We were put on the top floor.( no elevators) To get there were had to walk through all of the cleaning staff sitting around smoking! No wonder the rooms weren't cleaned. The rooms were nothing like the pictures. The bathroom was dirty. The toilet seat broken. The coffee pot was dirty. We also based our choice of hotels on the fact that this one had a pool. The pool was broken and closed!
We would never stay at this hotel again and would certainly not recommend it to family or friends!!

  • Liked — nothing terrible
  • Disliked — dirty cheap, sleazy,
  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank akbest1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainSkyHotel, Owner at Mountain Sky Hotel, responded to this review, 25 March 2010
Thank you for the review you posted a couple of years ago. I cannot speak for the previous ownership/management that was at Mountain Sky Hotel & Suites, but I'm sorry that your stay was not enjoyable. Mountain Sky has been under new ownership since July 2009 and we are dedicated to changing our guests experience when they stay here.

Please consider Mountain Sky Hotel & Suites the next time you come into Valdez, AK.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 July 2007

Not a "new" hotel. Carpets stained, rooms very 'used',staff is not friendly. Pool did not open on time and therefore we could not use it. We were told "the employee with the key" was late for work. We booked this hotel because it was new and had a pool. The staff would not give us any discount on the room because the pool was not open during our stay.

Stayed July 2007
Helpful?
Thank packslysol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain Sky Hotel

Property: Mountain Sky Hotel
Address: 100 Meals Ave, Valdez, AK 99686
Region: United States > Alaska > Valdez
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Valdez
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Mountain Sky Hotel 3*
Number of rooms: 95
Official Description (provided by the hotel):
At the head of the Azure waters of the Prince William Sound, nestled beneath the Chugach Mountains - Mountain Sky Hotel & Suites is the perfect choice for the adventurous traveler and the home-away- from-home vacationer alike. Enjoy the largest standard rooms in the area with easy access to adventure and the stunning wildlife of the sound......... ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotel.de and HRS so you can book your Mountain Sky Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mountain Sky Valdez

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