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“Poor Service”

Cuisines: American
Restaurant details
Reviewed 1 September 2013

Extremely poor service and rude management. The food was excellent, served from Off the Hook Restaurant but the bar management is terrible. Sorry to see such a favorite local "watering hole" go downhill.

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Thank Sara I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (15)
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7 - 11 of 15 reviews

Reviewed 15 June 2013

We had a fabulous dinner - special of the day was fresh caught shrimp appetizer - HUGE shrimp and absolutely delicious. Dinner was excellent and the service was very good. Would eat there again in a heartbeat.

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Thank bmrchk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2013

Considering this was the bar and restaurant attached to our hotel, we didn't have the highest of hopes. But the menu was creative with Peruvian twists on great seafood dishes, amazing burgers, and the freshest seafood in town. Oh, and the view is EPIC overlooking the marina with the Chugach in the background!

Almost daily after heli skiing we would hang out in the bar for a few drinks which often lead to dinner. It was a great and friendly place with locals and ski guides and visitors all enjoying some brews and the view and each other's company. One of the bartenders during the day is a little rough around the edges, but once you get Bobby talking, he's got great stories and he's super friendly (and makes a mean bloody mary that people travel for quite a distance for!) Its not a fancy place, and it certainly gets chatty, and there are 5 tvs going at all times - so don't be expecting 5 star luxury bar date night, but its not too loud, you can sit down and talk to just about anyone, the drinks are good, the vibe is welcoming, and the food is delicious!!!! (Whatever the fresh seafood is - get it. Or if you are in a burger mood, the blue mushroom burger is AMAZING!)

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Thank MrsZiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2011

In the Wheelhouse Lounge ordered catch-of-the-day fish and chips. Happened to be rockfish that day and it was THE BEST. Husband ordered Calamari appetizer which was the best calamari we ever had. No wait for a table, service was great, and you can't beat the view of the harbor.
Go and enjoy!

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2  Thank Varnelas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2011

Nice to sit down drink a brew & look out the big windows. Took forever to get a couple of burgers to go. The burgers were nothing special and the server wasn't very friendly.

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1  Thank scallywag_ak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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