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Best Western Valdez Harbor Inn
Ranked #1 of 5 Hotels in Valdez
Bellingham, Washington
Level 6 Contributor
166 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“It's a room”
Reviewed 27 July 2014

The location is convenient and the price is reasonable. But, from there things go down hill. During an Alaska "heat wave" we entered a stuffy room that was 78 degrees. With window open and fan on high all night, we got it down to 71 by morning. Maybe it was the heat, but we found this property the least accommodating to a good sleep compared to a wide variety of Alaska lodging over 3 weeks.

Front desk staff seemed kind of indifferent at both check in and check out. We were told breakfast started at 6, when we were supposed to be in a ferry line. However, when we checked out at 5:30-5:45, it was apparent food was out and available, with others eating. If we'd known that, we could have avoided buying ferry food.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWValdezHarborInn, General Manager at Best Western Valdez Harbor Inn, responded to this review, 31 July 2014
Jim R,
My staff and I would like to apologize we are sorry that we were unable to make
Your stay an enjoyable and memorable experience. We will try harder

Scott Malone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

563 reviews from our community

Traveller rating
    125
    222
    142
    56
    18
See reviews for
118
251
26
71
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Warren, New Jersey
Level 6 Contributor
138 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 23 July 2014

Amenities in the room are adequate for 1 one-night-stay. Room is clean, but the corridor might smell fresher. Front desk lady is patient and accommodating. Breakfast is above average with lots of selections. Wifi is good too.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Wei H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWValdezHarborInn, General Manager at Best Western Valdez Harbor Inn, responded to this review, 31 July 2014
Dear Wei H,
My staff and I would like to THANK YOU we are glad that we were able to make
Your stay an enjoyable and memorable experience. Hope to see you again.

Scott Malone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gouldsboro, Pennsylvania
Level 5 Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 July 2014

Thrilled to be back in Valdez and the Harbor Inn. The rooms are clean, staff friendly and helpful and there is a great restaurant and bar on the premises. I have stayed here many times over the years. It is comforting after a long journey to be so well greeted. Scott, the manager, and his staff are most helpful and friendly. The van for airport transportation is an appreciated plus. The view is spectacular. Request harbor view when booking.

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank erma942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWValdezHarborInn, General Manager at Best Western Valdez Harbor Inn, responded to this review, 31 July 2014
Dear Angeltenn,
My staff and I would like to THANK YOU we are glad that we were able to make
Your stay an enjoyable and memorable experience. Hope to see you again.

Scott Malone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, ak
Level 6 Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 17 July 2014

stayed here overnight while waiting for our charter boat.
good choice. Comfortable room....and a last minute choice as we had no reservations...Excellent restaurant....Good service...Lots of higher end tour groups were staying here....That is always a good sign that something is good...:)

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank laughinghusky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWValdezHarborInn, General Manager at Best Western Valdez Harbor Inn, responded to this review, 17 July 2014
My staff and I would like to THANK YOU we are glad that we were able to make
Your stay an enjoyable and memorable experience. Hope to see you again.

Scott Malone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellingham, Washington
Level 4 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 July 2014

This hotel is clean and the property has an attractive appearance. It is near the Alaska State ferry terminal and the harbor. It is convenient and competitively priced for Alaska. Wi-Fi was good.
However, there a few issues .
There is no elevator,so be sure and ask for a first floor room if you cannot carry luggage up a long flight of stairs.
We were locked out of our room when we came back from breakfast around 9:30 am. Neither of the electronic key cards worked. Maid was wearing earbuds but I did manage to get her attention and she let me in. Front desk person told me that I had put the key card too close to a credit card and deactivated it ..it could not have been the hotel's fault. Since we had left one of the cards on a table in the room and never used it (I only tried it after we were locked out), I knew this explanation was false. They issued me new keys which worked.
We were awakened at 8 am by loud music in the hall. This was coming from the maid, a hotel employee. This showed a lack of common sense on the part of the maid and a problem with the culture of service in this hotel.

Room Tip: Ask for first floor if you cannot carry luggage up stairs.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lizgabay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWValdezHarborInn, General Manager at Best Western Valdez Harbor Inn, responded to this review, 17 July 2014
My staff and I would like to apologize we are sorry that we were unable to make
Your stay an enjoyable and memorable experience. We will try harder

Scott Malone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evansville, United States
1 review
Reviewed 13 July 2014

We would recommend your hotel to anyone traveling to Valdez, Alaska. Our entire family traveled to Alaska and had a great. Your hotel staff made our stay very comfortable while we were there. The weather was great when we drove to the harbor and we were able to sit outside while we at one of your local restaurants.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWValdezHarborInn, General Manager at Best Western Valdez Harbor Inn, responded to this review, 15 July 2014
Dear Julie,
My staff and I would like to THANK YOU we are glad you that we were able to make
Your stay an enjoyable and memorable experience. Hope to see you again.

Scott Malone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, United States
1 review
Reviewed 13 July 2014

The Best Western in Valdez was a great find - clean, comfortable room, centrally located and a great breakfast included. They have laundry facilities but they were only available from 9a-9p (which was too limited for our use) however the staff did recommend alternatives.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lisa Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWValdezHarborInn, General Manager at Best Western Valdez Harbor Inn, responded to this review, 15 July 2014
Dear Lisa,
My staff and I would like to THANK YOU we are glad you that we were able to make
Your stay an enjoyable and memorable experience. Hope to see you again.

Scott Malone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Valdez Harbor Inn

Property: Best Western Valdez Harbor Inn
Address: 100 Harbor Drive, P.O.Box 468, Valdez, AK 99686 (Formerly BEST WESTERN Valdez Harbor Inn)
Phone Number:
Region: United States > Alaska > Valdez
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Valdez
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Valdez Harbor Inn 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Best Western Valdez Harbor Hotel Valdez
Valdez Best Western

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