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“Great price and very comfortable room. ”
Review of Comfort Inn

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Comfort Inn
Ranked #1 of 5 Hotels in Benson
Certificate of Excellence
Monument, Colorado
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great price and very comfortable room. ”
Reviewed 9 November 2013 via mobile

I was surprised at how nice this motel was for a Comfort Inn. Great feel in the rooms and a rate less than a lesser motel down the street. Great place to stay if you are going to the caverns. Slightly better than the typical breakfast. Large parking in rear if you have a trailer.

Stayed November 2013, travelled on business
Helpful?
1 Thank Rob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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250 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
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English first
Sutton, Massachusetts
Level 6 Contributor
152 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 November 2013

We stayed here on our way to Cochise and Tombstone. It is conveniently located from the main highway. The hotel was clean, and breakfast was good with waffles, eggs, etc. No hot tub, but it had a gas fire pit to sit around outside. The bed and the pillows were especially comfy.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank c415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterey, California
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 October 2013

We have stayed in 8 Choice Hotel properties in the last 3 months all over the US. Six of these were Comfort Inns or Comfort Suites. This was our least favourite of all of them. I simply don't get the 4.5/5 star rating when so many of the other Choice Hotel properties we have found to be superior, but aren't rated as high as this one.

When we checked in, I asked if we could reserve the next night as well and was told we could let them know in the morning if we decided to stay. However, because of the 4.5/5 rating, I was pretty confident we would enjoy the property so I told her we would reserve it right then and there to save the hassle. That said, I wished we had waited to decide if we were going to stay another night! If I had, we would have tried the Best Western in Benson which also has a 4.5/5 rating on tripadvisor.

The front desk staff was just ok in terms of friendliness. Unlike other front desks whom have automatically given us a run down of when breakfast happens and other amenities, this one didn't. Conversation was kept to a minimum. I had to ask her for the breakfast hours.

The next day, another person was at front desk. She appeared to be on the phone much of the time, but not once did she look up to greet or acknowledge passing guests. This is very much in contrast with other properties where front desk staff have gone out of their way to be courteous, friendly and appreciative of guests.

The main thing that turned me off this property was the exercise room. I believe it represents a level of care that just doesn't measure up to other properties. Frankly, it was a big disappointment.

Two of the four cardio machines were out of order. There were no cup holders on these machines so my water bottle had to go on the floor. Only one of them had a ledge to keep the TV remote while the others had no way of storing it on the machine while in use. There was also a large rip in the carpet. At least the TV worked!

Breakfast was just ok. To my surprise, there was no peanut butter to be found which is a staple for my kids toast and included at all other properties. My daughter had a boiled egg which she had to throw out because the egg white was all hard and crunchy. Huh?! The room was tiny and very busy, but there weren't any staff on hand there to ask for assistance. They showed up to clean up at 9:30 when breakfast was over.

As far as the room goes, it was clean and comfortable, but perhaps the walls are thinner than in other hotels because we could hear a TV set on all night long loudly in an adjacent room the second night. We didn't get very much sleep at all.

I was also surprised to see that I was charged the same rate was I was for the first night when I got the bill as when I went online to check rates for that night, it was supposed to be 4 dollars less. Not a King's ransom, but it doesn't seem fair to charge a loyal guest more money for booking an extra night upon arrival.

On the plus side this property is within easy access to the I-10 and a short drive to Tombstone and Kartchner Caves State Park. Both of these destinations are well-worth visiting and highly recommended!

Overall, an ok stay, yet certainly not deserving of 4.5/5 rating.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lorijessica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, Hampshire
Level 6 Contributor
162 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 5 October 2013

Our first time in a comfort inn and it was better than we expected, the hotel was clean through out, breakfast was great and hel yourself buffet style it would be very hard to tell the difference between this hotel and a good Holiday inn express, we would definitely recommend it and would try others now when we are on our travels, we tend to use HI Express through habit and trust in the company if all comfort inns are of the same calibre we would use them.

Room Tip: we had a back room on the ground floor very quite even for a ground floor room
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Spikethebeachbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianola, Iowa
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 October 2013

This is our second stay at this Comfort Inn. You'll find no better, very clean and the staff is so friendly. We will always stay here when visiting Tombstone which is just 18 miles to the South.
One of the cleanest hotels I've stayed at. I have a wife that tears apart the bed etc. to find any dirt or critters and none will found here! The rate here in October was in the 80's. for a king. Can't beat that and a free breakfast to boot!
Will be back!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank Dearinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 6 Contributor
179 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 29 September 2013

If you bare interested in the Tombstone, AZ area, this is an excellent stop. The preperty is exceptionally clean, the breakfast room is excellent for a Comfort Suites, and the staff are all very friendly. This is our second stay at this location and when we are passing through it is a pleasant stop.

Room Tip: All rooms are quiet. We were in room 145 and this was a GREAT location for us.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank jcw0312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 September 2013

Definitely the place to stay while in Benson, AZ. Clean Everything!! Great Breakfast, Awesome Management, Very quiet for good nights rest. Pool & Patio was absolutely very relaxing. what else can I say besides Why would you go anywhere else :)

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MidnightRose43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 630 S Village Loop, Benson, AZ 85602-6762
Phone Number:
Region: United States > Arizona > Benson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Benson
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Located 10 minutes from Kartchner Caverns State Park at the junction of Interstate 10, State Route 90, and 1 mile from State Route 80, we are central to Tucson, Tombstone, Bisbee, and Sierra Vista / Fort Huachuca. ... more   less 
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Also Known As:
Desert Rose Hotel Benson
Benson Holiday Inn Express
Holiday Inn Benson

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