The front desk staff is highly under trained and not friendly and they are not able to answer questions related to your stay after 5 pm, some of the poorly trained staff will get an attitude with you if you ask a question they are unable to answer, as if you should have not asked the question in the first place. The rooms are very small and it's noisy most nights because of kids running around playing and screaming all night which includes the fire alarm going off constantly. My friend’s car was broken into, the hotel staff there doesn't advocate or show any concern for your return business so the atmosphere drab. Most of the facilities are always broke or not working and when you ask the poorly trained staff you get an answer of I didn't know that. If you do decide to stay at this drab hotel the person you should not talk to would be the assistant manager Brittney. If she is at the front desk when you check in you should walk away and stay at the hotel next door, across the street, or even down the street. This hotel is pretty bad I would recommend you stay elsewhere. A lot of unsavory characters staying there, so if you do decide to stay be mindful of your surroundings
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- Also Known As:
- Legacy Suites Casa Grande Hotel Casa Grande