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“A Hotel Chain that tries hard” 4 of 5 bubbles
Review of Hampton Inn & Suites Phoenix Chandler Fashion Center

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Hampton Inn & Suites Phoenix Chandler Fashion Center
Ranked #2 of 32 Hotels in Chandler
Certificate of Excellence
GreenLeadersBronze level
Alexandria, United States
Level Contributor
3 reviews
3 hotel reviews
“A Hotel Chain that tries hard”
4 of 5 bubbles Reviewed 28 February 2014

It tries hard to satisfy its guests. I didn't try many of the services it provides, like an exercise room, free internet and the TV. However, whatever I tried proved efficient and friendly. I had it wake me up. Even outside it fulfilled my needs. I was able to park there if I drove to the side of the building. It was locatedd very near my friends whom I was visiting. While there were problems during this trip, only one concerned Hampton Inn. It was very expensive at this time of year, $189. At a certain time of year, everything in Arizona becomes gold plated. A $129 is high, which a room is most times of year, although other hotels are catching. I accept this, and I felt I got good service.

  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Rich D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, 4 March 2014
Thank you for choosing to stay with us! We appreciate and value your feedback. We hope you enjoyed your stay and we hope to see you back again soon!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

767 reviews from our community

Traveller rating
    605
    128
    27
    6
    1
See reviews for
262
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276
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
2 reviews
5 of 5 bubbles Reviewed 25 February 2014

This was a very clean, modern hotel. The rooms were clean and spacious. The food was presented nicely and was very good. The hotel has easy access to connecting freeways but wasn't so close as that we heard road noise.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank 976dianet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, 28 February 2014
Thank you for choosing to stay with us! We appreciate and value our business. We are delighted to hear that you found our property to beautiful and to your liking. We hope to see you back again soon!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, California, United States
Level Contributor
148 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

What a beautiful property this is, albeit a bit removed from any restaurants and shops. There's a 5-mile shuttle to take guests wherever they want as needed. Stunning exterior and interior - adjacent to a Homewood Suites. Super-attentive staff, great breakfast area and choices and the room was wonderful - even two outlets in the bathroom! Thoroughly modern rooms with proximity key. Comfortable bed. Surrounding area is high-tech companies and universities... easy access to 202, 101 and 10 freeways. Would definitely come back!

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, 25 February 2014
Thank you so much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us. We are happy to hear that you found our property to be beautiful and comfortable. We hope to see you back again soon!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwalk, Iowa
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 6 February 2014

While in town on business, I stayed here and was impressed. The hotel was very clean, friendly staff and overall great service. The linens were clean and the room was spotless. The reception area was well taken care of. Very comfortable bed.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KC_Chief_32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, 7 February 2014
Thank you for choosing to stay with us! We appreciate and value your business. We are happy to hear that you enjoyed your stay with us and we hope to see you back again soon!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 5 February 2014

I came here for a business trip in January and I'm glad I did. The staff are extremely friendly and will do pretty much anything for you. The quality of their staff is a credit to the hotel, they are never too busy to help. My room was very clean, and I had lots of space. Breakfast was great, lots of choice, cereals, hot foods (changed daily), waffles, fresh fruit and other things you would expect to find. Good choice of coffees and teas. The hotel transportation is very flexible too, I found. I was working at a local company for the week and had regular drop-offs and pick-ups from the office back to the hotel which was very convenient. They also have a mall nearby which I could go to using the hotel shuttle, where there are some bars and restaurants. Overall, this was a great stay. There have been a couple of "Manager's reception" evenings while I've been here - where they offer some food and drinks complimentary. Try to find Gloria, she can offer you information on the hotel you may not have known. Both she and Annie are great.

Restaurant average - only because it's breakfast only.
Room service average - only because I'm not sure it's offered here.

Room Tip: My room was on the ground level, and was by the pool - which was extremely convenient. The only down...
See more room tips
Green Features: The usual hotel policy of "leave the towel on the floor if you want it changed" applies.
  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, 7 February 2014
Thank you so much for taking the time to share your experience at our hotel! We are delighted to hear that you enjoyed your stay and that the team took such great care of you! I will be sure to share your comments with the entire team especially Gloria. We are happy that the location was convenient and we hope to see you back again soon!

Thank you again for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 February 2014

I Love staying at the Hampton inns because they make you fell like your a part of the family and your at home and now when I travel and stay at this holtel I can leave my soap at home because they now use the good stuff (Neutrogena shampoos and soaps) thanks corprate go decission.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Leslie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, 7 February 2014
Thank you for choosing to stay with us! We are so happy to hear that the team makes you feel at home when you are staying with us. We are also delighted to hear that you like the change to Neutrogena soaps! Thank you for letting us know. We hope to see you back again soon!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 February 2014

My boyfriend and I stayed here for an early Valentines day date night. We have stayed here about 3 or 4 times in the past and have enjoyed our stays for the most part. We arrived and were checked in early which was great. However after we fell asleep that night, we were woken up 4 times within just 2 hrs by housekeeping trying to clean our room. We kept the do not disturb sign in the key slot but were still disturbed! They would continue to knock and even opened the door a few times, and at that point my boyfriend jumped out of bed to defend me from who we thought was an intruder!! It was extremely odd, and when we asked a front desk clerk why housekeeping would be cleaning at that time, they answered with a bored "I'm not sure"
Other than the housekeeping incident, this hotel is FABULOUS!!!

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jaiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, 7 February 2014
Thank you for choosing to stay with us! We appreciate and value your business. I want to personally apologize for the inconveniences that occurred during your stay. Our goal is to make your stay as comfotable as possible and we did not do that. I assure you this will be addressed with our housekeeping team to make sure that it does not happen in the future. W are delighted that you still enjoyed your stay and we hope to see you back again soon!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Phoenix Chandler Fashion Center

Property: Hampton Inn & Suites Phoenix Chandler Fashion Center
Address: 1231 S Spectrum Blvd, Chandler, AZ 85286-8412
Phone Number:
Region: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chandler
#1 Romantic Hotel in Chandler
#1 Family Hotel in Chandler
#2 Best Value Hotel in Chandler
#4 Green Hotel in Chandler
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix Chandler Fashion Center 2.5*
Number of rooms: 153
Official Description (provided by the hotel):
The Hampton Inn & Suites Phoenix Chandler/Fashion Center is less than one mile from the Chandler Fashion Center Mall. The upscale shopping destination is perfect for picking up a few souvenirs or a brand new wardrobe! Continue your shopping excursion on Roosevelt Row in hip and trendy downtown Phoenix. ... more   less 
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Also Known As:
Hampton Inn & Suites Phoenix Chandler Fashion Hotel Chandler
Hampton Inn And Suites Phoenix Chandler Fashion Center

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