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“Absolutely amazed by the staff.” 5 of 5 bubbles
Review of Fairfield Inn & Suites Phoenix Chandler/Fashion Center

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Fairfield Inn & Suites Phoenix Chandler/Fashion Center
Ranked #20 of 32 Hotels in Chandler
Certificate of Excellence
Victoria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely amazed by the staff.”
5 of 5 bubbles Reviewed 10 January 2014

Second stay in 30 days due to a terminally ill father. The entire staff was incredible both times.
The lovely lady who takes care of the continental breakfast is a true gem. If I could take her home and clone her I'd be rich! She appears absolutely love and care about her job. Words can not express how impressed I am with her! In addition to that, upon returning from a very sad and long day, my sister and I walk into our room to find flowers, a bag of treats and a card with a hand written note offering condolences, support and a wish for a happier day. I was completely floored and impressed. As a person who has worked in customer relations and the loyalty/rewards business my entire life, I have relatively high expectations. Although the rooms are small, plain and offer few frills, they are clean. My experience at this place has absolutely thrilled and impressed me. I'm a true advocate. Thank you for making a very tough and sad day a bit better!!

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Norie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYFFIFashionCenterGM, General Manager at Fairfield Inn & Suites Phoenix Chandler/Fashion Center, responded to this review, 3 February 2014
Norie H,
It was a pleasure meeting you, and I'm so happy that we could provide condolences and a comfortable stay during your hard time. Thank you for taking the time to give us your feedback, we all wish you the best and hope to see you again on your next visit!
Sincerely,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

126 reviews from our community

Traveller rating
    61
    39
    19
    2
    5
See reviews for
37
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39
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Manchester, Washington
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 29 December 2013

My husband and I stayed here for the Christmas Holidays. The room, the staff and the great breakfast made our holiday perfect. The location made it easy to get to all the wonderful restaurants and shopping malls Chandler has to offer. Ila at the front desk was always helpful and her smile made my day better.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dijaber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maple Grove, Minnesota
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 27 December 2013 via mobile

The staff were extremely friendly. The room was just average but okay. Bathroom floor could've been cleaned a bit better. Breakfast is really good. Lots of options to choose from. Waffles, cereals, toast, juice, eggs, sausage, fruit, and muffins.

Stayed December 2013
Helpful?
Thank Edstr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYFFIFashionCenterGM, General Manager at Fairfield Inn & Suites Phoenix Chandler/Fashion Center, responded to this review, 29 December 2013
Edstr,
Thank you for taking the time to give us your feedback, we're very happy to hear that you enjoyed your stay with us. We hope to see you again on your next visit to the Chandler area!
Thank you,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forney, Texas
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 25 October 2013 via mobile

This is an exceptional hotel with superior service! The room was beautiful and very clean. I didn't have time to eat breakfast so the front desk staff gave me a granola bar. I will definitely stay here again!

Stayed October 2013, travelled on business
Helpful?
Thank Angela52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYFFIFashionCenterGM, General Manager at Fairfield Inn & Suites Phoenix Chandler/Fashion Center, responded to this review, 6 November 2013
Angela52,
Thank you for taking the time to give us your positive feedback! We're pleased to hear that our staff and hotel met your needs and that you enjoyed your stay. We look forward to seeing you on your next visit!
Sincerely,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 24 October 2013

I had higher expectations from this hotel. the room description was a suite with one bed room and one leaving room. in reality, the room was similar to what you would find in other hotel with similar rating. the bed area is a bit too small.
the pillows are small.
If you can, I recommend staying on the other side of the street at homewood suites.

Room Tip: avoid the second floor, choose a room on facing the south if you don't want to see the freeway w...
See more room tips
  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Avi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYFFIFashionCenterGM, General Manager at Fairfield Inn & Suites Phoenix Chandler/Fashion Center, responded to this review, 28 October 2013
Dear Guest,
I'm sorry to hear that your stay with us did not meet your expectations. The sleeping area in our suites does tend to be a bit smaller since it has the extended living area, however, our pillows are standard brand issued. Thank you for taking the time to give us your feedback, we hope to see you on your next business trip.
Thank you,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
100 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 13 September 2013 via mobile

Liked everything about this hotel except the bathroom was dirty. I had already unpacked my bags when I went into the bathroom and saw shoe footprints all over bathroom floor in front of the sink to the toilet. About 10 or more of them. Looked like they had cleaned the floor and then somebody with slightly dirty shoes walked around the area leaving their shoe marks all over. Because I had already unpacked I just later towels over them. Breakfast had bacon which was nice.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank luvtotravel2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYFFIFashionCenterGM, General Manager at Fairfield Inn & Suites Phoenix Chandler/Fashion Center, responded to this review, 20 September 2013
luvtotravel2006,
Thank you for taking the time to give us your feekback! We are sorry to hear about the unusual circumstances regarding your bathroom, but are happy to hear that you still enjoyed the rest of your stay. We look forward to seeing you next time you visit the Chandler area!
Sincerely,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, Karnataka, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

We had a great experience with Fairfield Inn at Chandler, Room was clean and big enough for two people. The shuttle service was very good. Breakfast was delicious.

Overall I would rate this hotel as Excellent.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Raghu_Bosch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Phoenix Chandler/Fashion Center

Property: Fairfield Inn & Suites Phoenix Chandler/Fashion Center
Address: 1100 S Price Rd, Chandler, AZ 85286-6613
Region: United States > Arizona > Central Arizona > Chandler
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#6 Romantic Hotel in Chandler
#11 Business Hotel in Chandler
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn & Suites Phoenix Chandler/Fashion Center 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Located off the 202 and the 101 and near Phoenix Mesa Airport, the Fairfield Inn & Suites Phoenix Chandler/Fashion Center is convenient to the metropolitan area and close to several golf courses and a casino. A two-in-one hotel, the Fairfield Inn & Suites Phoenix shares a common fitness room and swimming pool with the adjacent Courtyard Chandler Fashion Center. This hotel also offers free WiFi and a free hot breakfast buffet served each morning. ... more   less 
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Also Known As:
Fairfield Inn & Suites Phoenix Chandler / Fashion Hotel Chandler
Fairfield Inn And Suites Phoenix Chandler / Fashion Center

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