We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean,quiet, very friendly staff...”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Chandler Southgate Hotel
Ranked #15 of 34 Hotels in Chandler
Reviewed 21 April 2011

Stayed here for CAMARO5fest in Phoenix. Staff was extremely pleasant and helpful. The room service, which I ordered twice, was at my door quickly, with a smile, and the food was good. Recommend the minestrone soup...

The room was immaculate, and although yes, this property may be a bit dated, it was clean and fresh. The rooms were huge, we had a 2 room king. Able to close the french doors at night separating the 2 and my husband could work in one area and I could sleep in the other. Never heard any other customers in the hall at night, not once. Pool area was very clean, pool itself was clean as well. Overall, this hotel is well maintained, with pleasant staff and provides a nice place to relax. Good location off the 10, easy access.

  • Stayed: April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank HollywoodNIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SisiRChandlerAZ, Front Office Manager at Chandler Southgate Hotel, responded to this reviewResponded 28 June 2011

Thank you very much for choosing the Radisson Hotel Phoenix-Chandler for your recent stay. We appreciate your kind comments regarding our rooms and our property! I am so happy that you found our rooms to be comfortable for your party. I am also glad to hear you were able to take advantage of our fine restaurant on property. I would have to agree with you, the minestrone soup is delicious! Again I would like to thank you for your feedback and we hope to see you again when your travels bring you this way! If you have any additional feedback or concerns, please do not hesitate to contact me at 480-961-4444 ext 534. Thank you again for your patronage.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (418)
Traveller rating
Traveller type
Time of year
Language

384 - 390 of 418 reviews

Reviewed 24 March 2011

I stayed in the hotel for 3 nights and experience was good but the hotel is old property and thus can't expect too much from it. Food was OK. Breakfast was Lavish and good quality but service was just OK.

  • Stayed: December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank amit_kapur73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SisiRChandlerAZ, Front Office Manager at Chandler Southgate Hotel, responded to this reviewResponded 28 June 2011

On behalf of our entire staff here at the Radisson we apologize for the concerns you have about your experience at this hotel. I am sorry that you did not feel the room was not up to your standards. We are looking at a few upgrades/renovations happening in the near future. We are excited to upgrade the property and make it lovely for our guests. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Once again, we do apologize about the inconveniences you have experienced at our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2010

Can't say enough bad. Will not visit again. I would rather pay twice the amount I paid to get a decent nights rest. The rooms are outdated. It is terribly obvious they attempted to remodel, but basically threw paint on the walls...there's plenty of drips on the bathroom floor. Carpet frayed at the doors...drain in the tub has yellow all around. Moving on to the rest of the guests staying this weekend (we booked two nights), kids wandering the halls yelling and screaming. No staff anywhere to be seen. Look, I understand some talking going on, but for 3 hours....pitiful place. Be warned....stay next door at the Red Roof.

  • Stayed: November 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank YumaCrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SisiRChandlerAZ, Front Office Manager at Chandler Southgate Hotel, responded to this reviewResponded 17 January 2011

On behalf of our entire staff here at the Radisson we apologize for the concerns you have about your experience at this hotel. I am sorry that you did not feel the room was not up to your standards. We are looking at a few upgrades/renovations happening within the next year. We are excited to upgrade the property and make it lovely for our guests. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Once again, we do apologize about the inconveniences you have experienced at our hotel. If you would like to discuss your experience further with me, please don't hesitate to call me at the phone number listed below


Sincerely,

Sisi Ramos
Front Office Manager
480-961-4444 ext 534
Sisi.ramos@radisson.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2010

We got our room on a special 40% off special. When we first checked in, we were given a smoking room so we requested a change and there was no problem. Very pleasantly surprised...the rooms were large, clean and well decorated and in a good neighborhood. The property was nice and had a large pool. The service and staff was outstanding, everyone extremely helpful and accomodating. I would recommend this hotel to those who don't requite a microwave or frig in their room.

  • Stayed: September 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank durnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2010

I stayed at the Radisson Chandler for 3 nights. I was in town to visit some friends that live in the area. I got this hotel on a discount website for $39/night!! I couldn't believe how nice this hotel was for the price. The room was big, had the sleep number beds, and the staff were all friendly. The maid service did an excellent job. We also enjoyed the pool since it was record heat while we were there. I wasn't in my room for very long but when I was, I thoroughly enjoyed it. I also didn't hear any people or doors closing on my floor. It was nice to get a good nights sleep which I rarely have at a hotel!

  • Stayed: September 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Yankee11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2010

Stayed here on business, so I didn't pay for it but would come back on my own. Rooms were big and clean, though the set ups were odd and need updated. The beds were sleep comfort which was cool, though mine wasn't working so there was a weird incline between one side of the bed to the other. The service was friendly, especially a waitress in the restaurant area. The pool area was very nice as well.

  • Stayed: May 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank kyl33t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2010

Check in - lobby area impressive. All down hill from there. Switched rooms twice as they all smell like over powered air freshner trying to cover up a damp moldy smell.

When checking in we watched people struggle with the bell carts that had flat tires. When they told the front desk the response was shocking. They said just use them and I will write it down to be repaired.

with that said, before you knew it one tipped over and fell on a little boy. They didnt want to take any responsibility. The manager was not there so the next day I went to speak with him and I found out that he was not only not there but not really the manager as of yet and they didnt have one.

Behavior was disgraceful.

  • Stayed: June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank starfish2772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chandler hotels
0.1 mi away
Comfort Inn - Chandler / Phoenix South
1.5 mi away
Quality Inn
Quality Inn
#24 of 34 in Chandler
128 reviews
1.5 mi away
Hawthorn Suites by Wyndham Chandler/Phoenix Area
Show Prices
Show Prices
Show Prices
1.8 mi away
Best Westerrn Plus Chandler Hotel & Suites
0.2 mi away
Hampton Inn Phoenix/Chandler
3.9 mi away
Hyatt Place Phoenix Chandler-Fashion Center
Show Prices
Show Prices
Show Prices

Been to Chandler Southgate Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chandler Southgate Hotel

Address: 7475 W Chandler Blvd, Chandler, AZ 85226-3210 (Formerly Radisson Hotel Phoenix - Chandler)
Region: United States > Arizona > Central Arizona > Chandler
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Chandler
#9 Family Hotel in Chandler
Price Range: £51 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chandler Southgate Hotel 3*
Number of rooms: 159
Official Description (provided by the hotel):
The Chandler Southgate Hotel sits in the beautiful and growing southeast area of the Valley of the Sun. At our Chandler, AZ hotel, guests enjoy proximity to Phoenix-Sky Harbor International Airport (PHX) and easy access to Phoenix, Tempe & Mesa. The Chandler Southgate Hotel is also just a short drive from Chandler Fashion Center Mall, Wild Horse Motorsports (Firebird Raceway), Polar Ice Arena, Bob Bondurant School of Driving, Wild Horse Pass Casino and renowned Rawhide Western Town. These venues offer shopping, a multitude of eateries, movies and special events. Business travelers find our Chandler hotel near Intel, Honeywell, Verizon Wireless, Microchip, Freescale and Bank of America, among other widely known businesses in the Chandler area. Historic downtown Chandler is approximately seven miles away, offering eclectic dining, shopping and galleries. Our Phoenix area hotel offers spacious and stylish guest rooms, warm hospitality and an inviting atmosphere with superior service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Travel Republic (UK), Booking.com, Expedia, TripOnline SA, Hotels.com, Ebookers, HotelsClick, getaroom.com and 5viajes2012 S.L. so you can book your Chandler Southgate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Hotel Phoenix Chandler
Radisson Chandler
Chandler Radisson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing