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Homewood Suites by Hilton Phoenix Chandler
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Reviews (335)
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All reviewsseparate bedroomhome away from homehomewood suitean extended staya king size bedfull size fridgegreat place to staycomplimentary breakfastthe breakfast areaconvenient locationpleasant stayeasy accessdishwasherkitchenettephoenixfreewayrenovation
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237 - 242 of 335 reviews
Reviewed 31 March 2014

Stayed over the weekend on a Friday and Saturday night to visit a patient at nearby Chandler Regional Hospital.
1 - Hotel is close to freeways, restaurants on Chandler Blvd (Ave?), and hospital and shopping mall on Frye
2 - Hotel is new and very clean. Room was complete with kitchenette and a separate bedroom and living area.
3 - Really generous breakfast buffet each morning. I can't imagine what you might want that they didn't provide.
4 - Sofa bed in living room was not comfortable. It was a typical sofa bed with the bar under the middle of the mattress. That's really my complaint.

Room Tip: It's hard to book the room with a separate living room online. I booked a studio suite by accident, and with multiple phone calls was able to get it upgraded to the '1 Bedroom'.
  • Stayed: March 2014, travelled with family
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Thank Dianne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this reviewResponded 9 April 2014

Thank you so much for taking the time to visit Trpadvisor and let others know about your stay. It was so nice to see you had a great stay. We hope that you will visit Homewood Suites again on your next visit to the Phoenix/Chandler area.
Thanks again for your time and safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

The hotel staff is friendly and do the best they can with an aging facility that needs major plumbing work, fresh coat of paint, a ventilation system that works so you cannot smell the fish being cooked next door and the toilet has a tendency to overflow!

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Joseph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this reviewResponded 29 March 2014

Thank you so much for visiting TripAdvisor to give us your feedback. Thank you first for the kind words about our staff. We really do try to provide the best service possible. Even when the hotel is very full of youth and college sports teams. We will look into the plumbing issues you had. I apologize for the smells from the local restaraunts. I am not sure if the BBQ places created that smell but I am sorry if they entered your room.
We are continuously making improvements to the property so fresh coats of paint are one way we keep trying to improve.
Thanks again for your time and as always safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014

Everyone on the staff were very polite & helpful. The rooms are laid out so well for an extended stay. Particularly enjoy the icemaker in the room fridge & the layout of the bathroom - dressing room area. Excellent breakfast selection.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Donna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this reviewResponded 29 March 2014

Thank you so much for staying with us and for taking the time to visit Tripadvisor to let others know about your stay. Aspecial thanks for the very kind words and high marks. We really appreciate the guest that stay with us for long periods that really do get to know the staff. We love having our friends from the north visiting as well.
We hope this means we will see you again next year!
Thanks again for your time and have a great year!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

The Manager on Duty and the staff were very friendly and helpful. They went out-of- the way to ensure that our room was ready. The hotel was completely booked, and the staff was very busy cleaning and making the hotel presentable,and they still found time to make us feel welcome and comfortable.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Glen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this reviewResponded 15 March 2014

Thank you so mich for staying with us and for taking the time to review us here on Tripadvisor. A special thanks for the very kind words and high marks. We do take a lot of pride in making every guest feel welcome. I surely hope this means we will see you again on your next visit to the Phoenix/Chandler area.
Thanks again for your time and as always - safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2014

This is a great place to stay. Clean rooms, excellent service and a complimentary breakfast. It is right off of the I-10 but sits back enough to feel private, safe and quiet. Nice little extras too, cookies & popcorn in the room and even a fireplace.

  • Stayed: March 2014, travelled solo
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Review collected in partnership with Homewood Suites by Hilton
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this reviewResponded 11 March 2014

Thank you so much for staying with us and for taking the time to visit TripAdvisor to tell others about your stay. We know you have many choices in the Phoenix/Chandler area and we were delighted you chose us. I will be sure to share your review with my staff as I know it encourages them to keep up the great job they already do.
I hope this means we will see you again on your visit to the area. Thanks again for your time and as always - safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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