I visited this resort for a three-day conference and absolutely loved it. I did not want to leave. From the minute I checked in, the staff were very friendly and helpful and really seemed to care about the guests. The swimming pools and jacuzzis are just beautiful - very distracting to me while attending a business conference. They weren't very crowded while I was there but I imagine they get crowded on weekends with families. The scenary around the place is just beautiful and there are some great running trails too! The gym is great, high quality machinery that seems to be well-maintained (can't say the same thing with other properties). The restaurants and bars on property are good but somewhat pricey - however, there is a free shuttle that goes over to another casino hotel where there is a food court and other restaurant choices.
Rooms are incredibly well cleaned and beautiful decorated, the bed had one of the thickest mattresses I ever slept on, and the bathroom had a shower that was separate from the huge bathtub (living on the more space-efficient and crowded east coast, I must say this was a pleasant surprise!). Every room, as far as could tell, has either a patio or balcony so you can enjoy the morning sunrise or evening sunset. I couldn't have been more comfortable. I really did not want to leave.
A few things to bear in mind though -
1. This is out in the middle of the desert. Cell phone service and wifi internet signals can be very weak most of the time. Yet they still charge $12.95/day for internet service, rather excessive given the strength of the signal and the fact that there was no hard wire connection available in my room (I was told they couldn't fix while I was there). Service is stronger out in the lobby but of course you won't be in the comfort and privacy of your own room.
2. If you are staying here and don't have a car, you are pretty much trapped on the property, other than taking the free shuttle that goes over to the nearby casino hotel, where there are other restaurants, a nightclub and shows. SuperShuttle does go to and from the airport and is the least expensive option for airport transfers ($22), calling on a taxi will run you around $40.
Hopefully I'll be back sometime for a vacation and nothing else!
- Official Description (provided by the hotel):
- The Sheraton Grand at Wild Horse Pass is located in the Sonoran Desert on an expanse of rugged Arizona landscape where the ancient vistas, mountains, and roaming wild horses remain untouched. ... more less
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- Also Known As:
- Sheraton Wild Horse Pass Hotel Chandler
- Sheraton Chandler
- Chandler Sheraton
- Sheraton Wild Horse Pass Resort And Spa