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“Bad Service and Bad Food”
Review of Buca di Beppo

Buca di Beppo
Ranked #132 of 695 Restaurants in Chandler
Price range: US$15 - US$30
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Groups, Child-friendly
Dining options: Reservations
Dining style: Casual Dining
Cross street: Way Road and Interstate 10
Description: Buca di Beppo serves authentic Italian cuisine in an eclectic, vintage setting. Our dishes are served family-style, meant to be shared by everyone at the table. Two sizes are available: BUCA SMALL feeds two or more and BUCA LARGE feeds four or more. At Buca, guests delight in our lively atmosphere, enjoy the classic tunes of Frank Sinatra and Dean Martin and admire our decor, including family photos and candid shots of Italian-American icons, such as Sophia Loren and Joe DiMaggio. Our energetic atmosphere, delicious food and friendly staff make Buca di Beppo the perfect place for great Italian food and fun.
Reviewed 9 October 2013 via mobile

We love this chain but this location needs some help. When we arrived the waiting area was full. The hostess would not take our name and made us wait. When they finally took our name we had to wait outside. Everyone was seated and we were still waiting. A family, larger than our party, were seated immediately. When I spoke up they apologized and still made us wait! ... Our waiter took our order and we specifically asked that our appetizer be served first, which it was not. Our salad had too much dressing and the cheese sticks were cold. This is the second time we have issues with this place.

Thank LRosemary1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bucalove, Guest Relations Manager at Buca di Beppo, responded to this reviewResponded 11 October 2013

Please accept our apologies for your experience. We have forwarded the information to management and would love to have someone reach out to you. Could you email us your contact information to mamacares@bucainc.com? Please make sure to include the date and location of your complaint in your e-mail. We always appreciate opportunities to better serve our guests. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (92)
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66 - 70 of 92 reviews

Reviewed 27 September 2013

really not impressed original food low end . not fresh

been there a few time wont be back

not worth it really more quantity vs quality

Thank k123-foodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2013

An Italian tradition is sitting around the family table passing around big bowls of Italian dishes. Well, this is the exact feel you have at Buca. No single serve meals here. Your table orders a single dish (or more dishes if you like), and your meal is served in big bowls where everyone serves themselves. The food is plentiful and delicious. Small bowls serve up to two people and larger bowls for bigger groups. Families love it!

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Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2013

Service was good. Atmosphere was okay. It was funny to walk thru the kitchen on the way in.
Food was just okay. We ordered the spicy rigatoni and Gorgonzola apple salad. Portions are large, but the rigatoni was kind of bland.

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Thank honeyelfin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

Our food was cooked to taste; the hostess, waiter, and manager that spoke with us were above reproach.

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Thank psychemike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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