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“good value, small issues that would not effect me staying...”

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Super 8 Chandler Phoenix
Ranked #31 of 34 Hotels in Chandler
Reviewed 13 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Lynn A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Carol C, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded 16 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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331 - 337 of 491 reviews

Reviewed 9 April 2014

Stayed: April 2014, travelled solo
Review collected in partnership with Super 8
Thank Loretta S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Carol C, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded 16 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 April 2014

Rooms were of poor quality the furnishings second hand run down doors seemed to have been kicked in at one time. The smell of the room was horrendous unless you like the smell of sewage and the water backed-up in the sink. Microwave did not work and lamps were burnt out. Sliding door lock did not work they had a stick at the bottom to prevent someone from entering. Morning cleaning carts were everywhere could barely even walk through the hall. No designated desk clerk had to press zero at a phone in the hall when you needed service. Breakfast was sorry and should be called toast and coffee, waffle maker was out of service. Place needs new management, someone who cares about others and wants to offer great service to people who deserve a nice place to relax after a long day and enjoy a clean and quality room, after all it is payed for this is not free by no means at 80 something dollars a night. Sorry Excuse of a HOTEL! Ashamed to have this advertised a great place o stay. Give me the Opportunity and I will show you want great Customer Service is and how a little bit of care can go a long way. Thank you Aaron G.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Aaron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded 18 April 2014

Dear Aaron G
Thank you for taking the time to let us know how your stay with us was. I apologize for your inconvenience, if any of our staff was told of your discontent we certainly would have given you another room. As far as the waffle iron being out of service, I was not made aware that both of our waffle irons were not working. It could have been right when the breakfast room was being opened and they hadn't heated up yet or it was around closing the breakfast room and they both were unplugged. The front desk person multitasks between checking guests in or out, tending to the needs in the breakfast room and coordinating with the housekeepers. For these reasons we have found it helpful for guests who need assistance to just dial zero on the lobby phone and someone will be there immediately. Again I appreciate your feedback
Sincerely
Carol Coomes
General Manager

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Reviewed 27 March 2014

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Norma J. M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Carol C, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded 18 April 2014

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Reviewed 26 March 2014

Stayed: March 2014, travelled as a couple
Review collected in partnership with Super 8
Thank Carol E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Carol C, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded 29 April 2014

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Reviewed 26 March 2014

We found the super dirty shower hair everywhere , towels ( blood stains)and bedroom no vacuum at all, 5 times asking for a working remote control, trying to conect a phone charger and the wall receptacle falling out

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Rodrigio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded 29 April 2014

Dear Rodrigio
Thank you for taking the time to write a review of your stay with us. We appreciate any and all comments regarding a guest's experience with us whether it's positive or negative. This way we know if we're on track to make each and every stay with us an enjoyable one. I apologize for the problem you had concerning your room. I will certainly look into the matter and bring it up at our next weekly staff meeting. I hope the next time you are in Chandler you will give us another try. Again, thank you for the review.
Carol Coomes
General Manager - Super 8 Chandler

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Reviewed 26 March 2014

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Maegen R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Carol C, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded 29 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Chandler Phoenix

Address: 7171 W Chandler Blvd, Chandler, AZ 85226-3214
Phone Number:
Region: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 34 Hotels in Chandler
Price Range: £52 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Super 8 Chandler Phoenix 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Our Super 8 Chandler Phoenix hotel offers comfortable accommodations at discount rates in the Arizona-Sonora Desert. Located off Interstate 10, our Chandler, AZ, hotel near Gila Indian Reservation is still within an easy drive to Phoenix-area attractions. Our hotel features guest laundry facilities, blackout drapes and free Wi-Fi Internet access, allowing you to keep in touch with family and friends. King rooms are equipped with a recliner, microwave and refrigerator, and we also offer non-smoking and handicapped-accessible rooms. Kids 17 and under stay free with an adult at our pet-friendly Chandler, AZ, hotel. Wake up to the western sun in time for free SuperStart continental breakfast and a swim in our outdoor pool.LOCAL ATTRACTIONSIf you love sports, catch Cactus League spring training or see the Arizona Diamondbacks hit one out of Chase Bank Park. Arizona State University offers football, baseball, basketball and more. If you brought your clubs, book a tee time at nearby Ahwatukee Country Club or play on a world-class course in Tempe, Mesa or Scottsdale. If shopping is your sport of choice, Arizona Mills Mall, Chandler Fashion Center, Casa Paloma and Chandler Pavilions are all just minutes away. Sightseeing at South Mountain Park is a 20-minute drive from our hotel.DINING OPTIONS Order pub grub with a pint at Hob Nob Sports Bar & Grill, across the street from our Chandler, AZ, hotel, or try authentic Mexican food at popular El Ranchero down the street. If you are not on a diet, Heart Attack Grill about a mile away serves up milkshakes, fries and burgers with up to four patties. Additionally, Phoenix offers dozens of casual and family-friendly restaurants.BUSINESS AND EVENT FACILITIESOur hotel in Chandler, Arizona, offers copy and fax services.HOTEL INFORMATIONPlease note that our hotel requires a refundable $100 deposit for incidental charges. ... more   less 
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Also Known As:
Super 8 Motel - Chandler / Phoenix Hotel Chandler
Chandler Super 8
Chandler Super Eight
Super 8 Chandler
Super Eight Chandler

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