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“Think Twice About This Hotel”
Review of Quality Inn

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Quality Inn
Ranked #23 of 32 Hotels in Chandler
Certificate of Excellence
GreenLeadersGold level
Toronto
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Think Twice About This Hotel”
Reviewed 4 March 2013

We recently stayed at this hotel for 3 nights. Unfortunately it left a lot to be desired. The single queen roomwas very small and the decor was very tired. There was a frig right beside the bed which sounded like an alarm when it came on in the night. It alos froze some of food. Above the frif was a microwave however, they could not both be plugged in at the same time. Very awkward to move the microwave if you wanted to use it. There was no counter space in the bathroom but the shower was good. The breakfast room was very small and undersized for the number of rooms. Breakfast was poorly stocked, not even bananas. When food ran out, there was no breakfast attendant to restock. The reception person had to do it. The reception person tried hard, was overly dramatic and effusively phony. The traffic noise from Kyrene also stared early in the morning.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LoftyVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vVijay12, Manager at Quality Inn, responded to this review, 9 March 2013
My very humble apologies that the room did not come up to your expectations. The renovation of the hotel got completed less than two years ago - everything from the carpet and up was replaced, including 37" flat screen tv, top class beds, a fridge and a microwave in every room and to top it all off world class wifi system was installed. One of the best consulting firm was engaged in this redesign. Though every room is finished to the same standards, you chose our
smallest least expensive room type. However, it is most probably our fault in not adequately describing the various room types that we have, for which I offer my apologies. Next time you are in the area, please visit us again and we will be happy to upgrade you to a larger room. Thank you for your comments - they will guide us in improving our service.
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123 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • Polish first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
136 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 13 February 2013

Stayed here one evening traveling to visit relatives. I have been business and liesure traveling for many years. This is a very clean and updated hotel, with very frienfly and helpful staff. The value for what you get is outstanding. The rooms are well appointed, clean and comfortable! I stay alot at and am on rewards programs with many hotel brands and this ranks right up or exceeds the best of them. Convenient outlet locations in room, automated light switches in bathroom and front entrance to room. Clean linnens and towels, fast free wi fi connection. You can tell Vijay the manager cares very much about his hotel and staff, very out going. He even gave me a ride to the Casino nearby as he was leaving for the evening and told me not to get a cab. Thanks Vijay for the plesant stay and hospitality, I will certainly without a doubt stay again, and recommend to anyone visiting Chandler!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vVijay12, Manager at Quality Inn, responded to this review, 14 February 2013
Mark D, Chicago

Sir,
I am very humbled by your very kind review. It was also a priviledge for me to have met you.
Your review will be a source of great encouragement for our staff for a long time to come. We are very grateful to you, and we will work even closer together to become a stronger team.

We are not only blessed with a beautiful Hotel but also a great caring staff. Great guests like you make it truly worth while for us. Sir! thank you.
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Happy Jack
Level Contributor
74 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 February 2013

We had stayed at this hotel many years ago when it was The Comfort Inn and always had a very pleasant stay. Then it changed to an Executife Inn and there was always something that was wrong or didn't work....but we tried it again now that it is a Quality Inn and it was wonderful! It is such a convenient location for us and we are so happy to be able to stay there again and enjoy our stay! We will definitely go back again.

Room Tip: Much improved!
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raymond W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 February 2013

Great staff that makes you feel at home on of the best quality inns I've ever been to with staff here an couldn't ask for better hospitality I would recommend any traveler to visit this location so when you get a chance to visit the quality in Chandler enjoy your stay

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jamie71evans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vVijay12, Manager at Quality Inn, responded to this review, 4 February 2013
jamie evans

Coming from a very seasonned traveller, it means a lot to my superb staff to have received such a generous review from you. Sir, we thank you and we take our hats off to you!

Vijay Sethi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 January 2013 via mobile

I've stayed here for a little over a week for work. I am amazed that this hotel isn't doing better than it is. It is not only tastefully decorated, but close to VIRTUALLY everything. The rooms are AMAZING. So clean, so crisp, they make you feel like you are actually at home. The staff is wonderful, and the hot breakfast with tons of choices, had me from the get-go. Please if you're passing thru, and tired of spending $129.00 or more on a room at any other hotel close by, stop in at at least tour the rooms. I guarantee you won't regret it, because at the price the rooms go for, you'd think twice about going anywhere else. :)

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CollegeKid2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 November 2012

Vijay is awesome. Friendly employees and clean everywhere. Excellent overall. I travel for work and this is one of the best around anywhere. Make sure you meet Vijay before you leave here, he is a real character.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CaptainAwesome1774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vVijay12, Manager at Quality Inn, responded to this review, 10 December 2012
It is a priveledge to get an awesome review from you, as you and group are constantly travelling across the country. This makes your review even more valuable to us, and is a source of great encouragement for our staff.

We are blessed with a great property with superb rooms, a great location and first class amenities and and even SUPER SPEED INTERNET! The latter was very important to your group during your extended stays with us. Our staff always enjoy having you and your staff with us, and we look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2012

I travel to Chandler lot, decided to try this Quality Inn, turnded out to be a great hotel, clean, comfortable new rooms and hot breakfsat.

When got to the hotel, my room keys were ready, this was fast check, the front desk was customer service orientated.i will not heaitate to stay here in future,

Room Tip: The hotel has gone thur complete renovation from what i saw.
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nate K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 255 N Kyrene Rd, Chandler, AZ 85226-2702 (Formerly Comfort Inn Chandler)
Phone Number:
Region: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Chandler
#13 Business Hotel in Chandler
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
A beautiful property located in an elegent setting of the so called Arizona's silicon valley. There is an array of international restaurants, and shopping centres, including the famous Fashion Square. As if that isn't enough, there is even a Casino just down the road from the Hotel. Every room has a 37 inch flat screen TV, a fridge, a microwave, and a coffee maker and an iron and ironing board. A complimentary full hot breafast buffett breakfast is served daily. To top it all off, a high quality internet service, both wired and wireless, is provided at no extra charge. The property is close to three freeways giving fast access to the entire Phoenix area. ... more   less 
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Also Known As:
Quality Inn Chandler Hotel Chandler
Comfort Inn Chandler
Chandler Comfort Inn

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