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“Unsafe and Dirty”
Review of Quality Inn

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Quality Inn
Ranked #23 of 32 Hotels in Chandler
GreenLeadersGold level
A TripAdvisor Member
“Unsafe and Dirty”
Reviewed 7 March 2006

Arrived at midnight to an unlocked door and no one at desk. Hard time to rouse someone to check in. Given a room with a protruding cracked sinktop that put you in danger of cutting yourself. Dirty bathroom floor with dustbunnies behind the door. Mangement unresponsive to complaints of dirt, took 3 days (of a seven day stay) to get room changed. On several nights door unlocked late and no one there. Anyone can walk in and go to rooms undetected. My travel companion in another room returned late one night to find room door open! Management had allowed a workman to come into room with no notification or permission to put in a cable outlet. Fibre glass and dust everywhere. Door was propped wide open entire day and night exposing personal property to risk. Room changed. Stay away !

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortChandler, Owner at Quality Inn, responded to this review, 8 October 2008
We appreciate your feedback on a stay you had at the Comfort Inn. We have reviewed and taken into consideration your feedback and assure you that we have taken measures to make sure that sitations like this do not happen. We certainly do not condone this type of situation, so we are glad you brought it to our attention. We have taken measures to ensure that this will not re-occur.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Additional Information about Quality Inn

Property: Quality Inn
Address: 255 N Kyrene Rd, Chandler, AZ 85226-2702 (Formerly Comfort Inn Chandler)
Phone Number:
Region: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Chandler
#2 Green Hotel in Chandler
#13 Business Hotel in Chandler
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
A beautiful property located in an elegent setting of the so called Arizona's silicon valley. There is an array of international restaurants, and shopping centres, including the famous Fashion Square. As if that isn't enough, there is even a Casino just down the road from the Hotel. Every room has a 37 inch flat screen TV, a fridge, a microwave, and a coffee maker and an iron and ironing board. A complimentary full hot breafast buffett breakfast is served daily. To top it all off, a high quality internet service, both wired and wireless, is provided at no extra charge. The property is close to three freeways giving fast access to the entire Phoenix area. ... more   less 
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Also Known As:
Quality Inn Chandler Hotel Chandler
Comfort Inn Chandler
Chandler Comfort Inn

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