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“Not your typical comfort inn”
Review of Quality Inn

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Quality Inn
Ranked #24 of 33 Hotels in Chandler
GreenLeadersGold level
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Not your typical comfort inn”
Reviewed 29 June 2010

The staff at the desk where so inviting and a pleasure to be around. The hot Buffett breakfast was fantastic they had so much food to offer. I was upgraded to a room with two beds and it was wonderful from the flatscreen tv to the frigerator and microwave in the room made it even better. I would go back everytime I am in the Chandler area

    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ken612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Portland
Level 4 Contributor
48 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 10 June 2009

I very much enjoyed my stay at this motel. I was in Chandler on business for a few days and the nights I spend were quiet and comfortable. Furnishings were simple but adequate. Room was very clean. Staff was friendly and attentive,

No complaints. This was a fine stay at a budget price.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Travel50S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 April 2009

We came to Arizona for a tactical competition that is held annually in Arizona. We spent a large amount of time in the hotel, and the only complaint I have: The TV's were programmed not to accept any Video/Audio in-put. This would not have been a problem if the hotel had provided a DVD Player or On Demand. I do have to say I was impressed with the cleanliness of the rooms. The staff was friendly and helpful. The pool is a little tight and the trees seem to leave debris all along and in the pool. Over all, thoroughly enjoyed the stay.

  • Stayed January 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Darrin910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waipahu, Hawaii
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 July 2007

It was a typical Comfort Inn. What do you expect? I did like the location. It was at the corner of Kyrene and Chandler, so definitely near a lot of restaurants and the Chandler mall. No complaints there. The room was okay. It was clean, quiet and breakfast in the morning was a nice touch. The staff was friendly and helpful. If you're looking for a place to sleep for a couple nights, and you could care less about the actual HOTEL experience then this might work for you.

  • Stayed April 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank BethUhhKnee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortChandler, Owner at Quality Inn, responded to this review, 8 October 2008
Thank you for your stay and feedback. We appreciate your business. We have recently renovated the property with new room furniture, carpet, LCD flat screen TV's, air conditioners, drapes, all new bedding, paint and more outlets for electronic charging and laptop useage. We hope that on your next stay you will find a more exceptional experience. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 February 2007

I arrived to my room with a maintance guy touching up the paint on the wall in the room. I felt the hotel was very old and needed to be re-modeled. The carpet in the elevator was sick....stained - the walls and door to the elevator looked to be painted about 20 years ago and never touched up. The hotel workers were all plesent, but I would not go back due to cleanliness.

  • Liked — The front desk employees were very helpful - I also liked that they had a computer in the lobby for those of us who don't travel with laptops.
  • Disliked — This whole hotel needs to be re-modeled
  • Stayed February 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ms.WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortChandler, Owner at Quality Inn, responded to this review, 8 October 2008
Thank you for your feedback. I am very sorry that you experience was not up to expectations. I am a fairly new owner at this property and we also felt the hotel needed upgrading, so we have just finished upgrading the guest rooms with more to come. We have installed new carpet, painted, all new furniture, new bedding, drapes, new tile in bathrooms, new mirrors, towel racks and brand new LCD flat screen T.V's. In addition we replaced all of our air conditioning units and added more outlets to allow for electonic charging and laptop convenience. We just completely upgraded our internet service and have both hard wired and wireless connections available in all rooms, as well as, wireless in all public areas.
We hope you will give us an opportunity to show off our newly remodeled facility. Please call and ask for the owner and I will be happy to give you a discount on your next stay.
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A TripAdvisor Member
Reviewed 7 March 2006

Arrived at midnight to an unlocked door and no one at desk. Hard time to rouse someone to check in. Given a room with a protruding cracked sinktop that put you in danger of cutting yourself. Dirty bathroom floor with dustbunnies behind the door. Mangement unresponsive to complaints of dirt, took 3 days (of a seven day stay) to get room changed. On several nights door unlocked late and no one there. Anyone can walk in and go to rooms undetected. My travel companion in another room returned late one night to find room door open! Management had allowed a workman to come into room with no notification or permission to put in a cable outlet. Fibre glass and dust everywhere. Door was propped wide open entire day and night exposing personal property to risk. Room changed. Stay away !

Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortChandler, Owner at Quality Inn, responded to this review, 8 October 2008
We appreciate your feedback on a stay you had at the Comfort Inn. We have reviewed and taken into consideration your feedback and assure you that we have taken measures to make sure that sitations like this do not happen. We certainly do not condone this type of situation, so we are glad you brought it to our attention. We have taken measures to ensure that this will not re-occur.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 255 N Kyrene Rd, Chandler, AZ 85226-2702 (Formerly Comfort Inn Chandler)
Phone Number:
Region: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Chandler
#2 Best Value Hotel in Chandler
#13 Business Hotel in Chandler
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
A beautiful property located in an elegent setting of the so called Arizona's silicon valley. There is an array of international restaurants, and shopping centres, including the famous Fashion Square. As if that isn't enough, there is even a Casino just down the road from the Hotel. Every room has a 37 inch flat screen TV, a fridge, a microwave, and a coffee maker and an iron and ironing board. A complimentary full hot breafast buffett breakfast is served daily. To top it all off, a high quality internet service, both wired and wireless, is provided at no extra charge. The property is close to three freeways giving fast access to the entire Phoenix area. ... more   less 
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Also Known As:
Quality Inn Chandler Hotel Chandler
Comfort Inn Chandler
Chandler Comfort Inn

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