My Daughter suggested Roomarama. We used it to book the "mid sized room" for 5 nights. We paid in advance, as per Roomarama policy.
I sent email the night before to confirm, no answer.
I called upon arrival to Phoenix. voice mail, no response
We arrived to Cottonwood at 3 pm. No one was there except 2 other guests that gave us Heidi's cellphone. She couldn't come to check us in because "I'm buying a car" The guests told us she does check in at 4pm. She told us to check ourselves in, "The keys are in the door" We took a look around noting that the pictures on the website are basically the common areas. The mid-sized room is a bedroom with a 1/2 bath. If we wanted to shower, we would need to share with the other room. Plus the full bath is right off the dining room. (The place is a house) We felt deceived and wanted to talk to the owner/manager and maybe work out something with the larger rooms upstairs, even if for only 1-2 nights. He was not available. Heidi again said "I'm buying a car, and I can't do the bookings!"
We waited around, but nobody showed up.
We decided to leave. We found nice accommodations in Sedona.
I find this service too slipshod.... what is worse, Roomarama is keeping the full fee, even though we did not stay. The owner accuses us of lying! this despite the fact that we paid in full in advance, traveled out of the way to go there, and were willing to make some arrangement...
Buyer Beware when using this "service"
- Official Description (provided by the hotel):
- Cottonwood (near Sedona) Bed and Breakfast in the heart of Arizona, your home away from home!The Desert Rose offers world class luxury and amenities at an affordable small town price. Our quaint desert setting will give you the most authentic Arizona experience. We are very centrally located, only 15 miles from Sedona, 10 miles from Jerome, 16 miles from Cliff Castle Casino and Montezuma's Castle, and no more than 10 miles from at least 4 wineries. The manor contains different size rooms to suit every travelers needs and budgets, as well as multiple living rooms to provide our guests with privacy if needed. Our expansive lush, green 1.5 acre gated grounds have lovely gardens, stone paths, a tranquil fountain and so much more. The perfect place to relax and unwind, or start your Arizona adventure. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Hotels.com, Ebookers, getaroom.com and Cancelon so you can book your Desert Rose Bed and Breakfast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.