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“Budget Room at a Retreat Cost”
Review of Verde Valley Inn

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Verde Valley Inn
Ranked #4 of 7 Hotels in Cottonwood
Reviewed 16 October 2008

$266.00 for a Spa Resort or one night at a Budget Inn

25th Anniversary nightmare!!!!

In October of 2008, we visited Arizona for our 25th wedding anniversary. Of course with todays economy, we needed to Budget our travel. To receive the best rates, I reserved my hotel stays through Hotels.com. With the understanding that there would be no refund or cancellation. I selected this hotel for several reasons, cost, location and smoking policy. When we arived at room, I discovered three men standing outside my door smoking! This was were the ash tray was located. Once entering the room, we noticed a very strong odor, which I assumed was some type of cleaning solution. We left the door open for close to an hour with the air turned on high. I felt sure that would clear the room of the odor. We left to have dinner and returned 2 hours later. The smell was still there and just as strong. By 10:00pm the smell had so over powered me, I had to send my husband out to purchase Benadryl. My swelled and watered, my sinus completely stoped up and I had this horrendous taste in my mouth. The next morning, I went to the front desk and explained to a very understand gentleman by the name of Jason, the situation. He was pleasant and understanding and explained that I would have to contact Hotels.com for a refund. Now again I understood the refund policy, but thought that something could be resolved for perhaps a location change. Unfortunatly, that was not an offer. After Hotels.com, contacted Budget Inn, sweet , understanding Jason, informed them that the room had been smoked in, NO REFUND! OK, remember, I stated that the "ash tray" was right outside my door! NOW, this only gets better. After returning home, I discover, that Budget Inn has also charged me $100.00 for cleaning a room that was "SMOKED" in.

This situation as tought me that no matter how honest you are, your word is not good enough. Shame on Budget Inn for lying and shame on Hotels.com for believing them!

You know it's funny that I spent 8 nights in Arizona at verious other hotels and was never accused of any thing or charged for extra cleaning.

I'm sure that this review will never be posted! Since the notes state that it can not contain the following, Personal insults or hearsay.

  • Stayed: October 2008, travelled as a couple
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    • Check-in / front desk
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3  Thank krb6573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (41)
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36 - 41 of 41 reviews

A TripAdvisor Member
Durham, NC
14
Reviewed 8 June 2006

This place takes the cake for nasty hotels. Absolutely filthy. A disgrace. Broken springs in the bed, shower that won't drain at all, no remote control, a refridgerator that doubles as a T.V. stand for the poor little 1968 model T.V., cigarette burns all over the night stand and refridgerator, shower that suddenly gets scalding hot leaving you with 3rd degree burns, oh, and that's not all. The pathetic lamp automatically turns itself on all night, and the smoke alarm doesn't even work. The towels were all stained, so bad I wouldn't even dry off on them. I had to go to the local convenience store to buy bleach to clean the brown mildew slime out of the shower, then spent all night trying to air the place out. Also had to put the chairs and table against the door to keep anyone from breaking in, because the thin, card-board like door can be pushed right in. Unbelievable! This is an EPA hazard!! Stay at your own risk!!!!!

  • Stayed: June 2006
    • Value
    • Rooms
    • Cleanliness
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2006

A horrible little motel. Stayed here due to friend in hospital in town. Stayed because was promised by phone that it had internet access in rooms. BUT there was no access after all and the front desk admitted that it is often not avail. The room was a digusting small room. No suite here. A little frig and microwave. Recently painted, carpet was clean. No amenities ie no shampoo, lotion, etc. Did have coffee packets.
Barely room to move around. Very beat-up otherwise. No wallplates around electrical outlets, dirty desk chair. "Breakfast" was donut and coffee for those that eat that.

  • Stayed: May 2006
    • Value
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3  Thank darlwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2005

My sister and I stayed here one night after going on the railroad tour (which was wonderful, we recommend). The room was clean, well decorated and had micro and refridgerator. Continential breakfast was meger but adequate. However, the beds leave something to be desired. I slept fine, but did notice that it wasn't the greatest bed. My sister however had a horrible night sleep and a back ache that has lasted for days and she blames the bed. If staying here beware of this potential problem.

  • Stayed: July 2005
    • Value
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3  Thank MJtraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2017
Google Translation

Room Tip: l'accessibilité
  • Stayed: April 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasonbC6965SU, General Manager at Verde Valley Inn, responded to this reviewResponded 10 April 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2011
Google Translation

  • Stayed: May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank srphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Verde Valley Inn

Address: 1089 S State Route 260, I-17, Exit 287, Cottonwood, AZ 86326-4624 (Formerly Motel 6 Cottonwood)
Region: United States > Arizona > Cottonwood
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Cottonwood
Price Range: £62 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Verde Valley Inn 2*
Number of rooms: 31
Official Description (provided by the hotel):
We pride ourselves in providing clean and comfortable rooms at the best available price. ... more   less 
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Also Known As:
Budget Inn & Suites
Budget Inn Cottonwood

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