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“Friendliest staff”

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Hampton Inn & Suites Phoenix/Gilbert
Ranked #1 of 7 Hotels in Gilbert
Certificate of Excellence
GreenLeadersSilver level
Washington, DC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendliest staff”
Reviewed 12 April 2012

This Hampton Inn in Gilbert is brand-spanking new. The rooms are clean. The gym is good with solid equipment. Over my two day stay, the many different staff members have been super helpful and as friendly as can be.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, 13 April 2012
Thank you for the kind review! Our team is committed to clean rooms and great service! We look forward to your return and anticipating your needs. The Gilbert Hampton Inn & Suites Team!
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715 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Naperville, IL
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 April 2012

My husband and I were visiting the Mesa, AZ Area in March 2012 and could not find a good rate at this Hotel. We stayed here last year, in April 2011, but not realizing that Spring Training and Spring Break were in full swing we had a hard time finding a Hotel that didn't tack on a Resort Free, Internet Fee, Parking Fee and on and on.

I had a reservation at the Hyatt Place right next door. One day I thought I would contact The Hampton and see if they would "price match" my Hyatt Place Rate??? What a Great Thought. Jamy was happy to match my rate and when we arrived we had been upgraded to a larger "studio" with a Balcony. This Location is Great! Close to San-Tan Village and right off the 202 Loop. Free Breakfast, Free Wi-Fi, Free Parking, Great Service still exists at this Hotel:):)

There was a "team" of young boys staying at the Hotel as well. Oh to be a kid again. Running up and down the Halls at all hours, shouting back and forth, banging doors......prompted us to call the front desk a few times. But, the hotel did send out flyers to the coaches as well as physically coming up to our floor to silence the noise. Overall..not too bad....the issues were handled promptly by the Hotel Staff. As well as the banging, jumping, loud noise, in the middle of the night, from the room next to ours. One phone call to the front desk...Taken Care Of. I have to commend this Hotel for caring for their Guests as some Hotels I've stayed in could have cared less:(:(:(.

Again...Thank You Jamy for your Hospitality and we are sorry you were out when we stopped by to meet you. Looking forward to staying at your Hotel Again..next time we are in Arizona. Hampton is The Best!! Especially LOVE that you wash your Duvet Covers before every Guest! Big Big Plus.......

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank InternetDiva69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, 11 April 2012
Thank you for notifying us of your experience. We strive to provide you with the best possible service, and when we do a great job; our team appreciates your time you took to make this review.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable!!! Please contact us again for your next trip so we can anticipate your needs.

Committed to clean rooms and great service!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, Arizona
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 March 2012

My husband & I stay at the Hampton a few times a year when in town to visit our daughter. The hotel is clean, the staff friendly and breakfast offers lots of choices. We like being close to the highway and also the San Tan shopping mall, which is just minutes away. San Tan has lots of choices for meals and even a nice play area for kids. This hotel is always our first choice when visiting.

  • Stayed March 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Traveler57M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, 4 April 2012
Thank you for notifying us of your experience! Our team is very fortunate and blessed to have great team members. Our team is committed to clean rooms and great service. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable always!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Illinois
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 March 2012

We chose this hotel based on a recommendation from a friend who lives in the area. Our suite was very large and very clean. Breakfast was excellent. Easy access to the airport. Would definitely stay again. Only downside was the noise from the freeway right outside our windows.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank t n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, 27 March 2012
Thank you for notifying us of your experience and were happy you enjoyed your stay! Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Please let us know when you visit us again and we would be happy to put you on the opposite side of the hotel where the rooms are less quite.
Committed to clean rooms and great service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blythe, California
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2012

I have the upmost praise for this facility and management - They remember who I am take the time to have personal quick chats and provide little perks each and every stay. Their breakfast has many choices all of which are satisfying. The facility and rooms are clean and fresh with very comfortable beds. I would highly recommend the Hampton in Gilbert.

  • Stayed March 2012, travelled solo
    • Value
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    • Service
Helpful?
Thank Lollie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, 22 March 2012
Thank you for notifying us of your experience and mentioning the management team! Our team is very fortunate and blessed to have great team members. Our team is committed to clean rooms and great service. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level 6 Contributor
147 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 20 March 2012

Clean, good location, helpful staff (esp. Adrianna). Great choices for breakfast. I can say all this with the hotel being FULL of kids baseball teams. Can't go wrong staying here.

Room Tip: Open foyer so get room on 3rd or 4th floor
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  • Stayed March 2012, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank havefuntoday14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, 22 March 2012
Thank you for notifying us of your experience and mentioning Adriana one of our managers! Our team is lucky to have Adriana on our team! Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mesa, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2012

Booked meeting rooms and multiple rooms for a staff meeting. Jamy and the entire team went above and beyond what was expected. Very nice hotel, great staff, great rooms and great location.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, 19 March 2012
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable and meetings seamless! Committed to clean rooms and great service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Phoenix/Gilbert

Property: Hampton Inn & Suites Phoenix/Gilbert
Address: 3265 S Market St, Gilbert, AZ 85297-7328
Phone Number:
Region: United States > Arizona > Central Arizona > Gilbert
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Gilbert
#1 Romantic Hotel in Gilbert
#1 Family Hotel in Gilbert
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix/Gilbert 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Hampton Inn & Suites is a well-appointed conveniently located Gilbert Arizona Hotel. Our beautiful Gilbert hotel is located just minutes away from Phoenix Mesa Gateway Airport(Free Shuttle to Phoenix Mesa Gateway), MD Anderson Medical Center, Mercy Medical Center and many other area attractions and services. ... more   less 
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Gilbert

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