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“Decent hotel”

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DoubleTree by Hilton Hotel Phoenix - Gilbert
Ranked #4 of 7 Hotels in Gilbert
Certificate of Excellence
Reviewed 27 November 2013

The staff was nice and the rooms were decent but they don't offer a complimentary breakfast of any kind. In this day and age almost all hotels offer a free breakfast so it doesn't make much since to stay somewhere where the only offer a pricey breakfast.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Rob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (604)
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499 - 505 of 604 reviews

Reviewed 25 November 2013

The DoubleTree at San Tan Village bends over backwards to make your stay a memorable one. The rooms are nice and the price is comparable to other brands in the same class as Doubletree. Thats not what will make you go "You know this was a really nice Hotel or I really enjoyed my stay here", it is the people who work at this particular Doubletree. They are SO NICE to you and bend over backwards for you in whatever capacity they are involved. My wife and I have stayed here now a dozen times or more and will for sure be back.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Randy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

What I loved about this property is its close proximity to the fabulous San Tan Shopping mall area. There are restaurants and lots of wonderful shopping less than half mile down the road. I didn't love the long-blasting train whistles every night at 12:30am and 1:30am and again in the early morning, so do ask for a room that doesn't face the main street and bring ear plugs. The rooms are very roomy and have fridges, microwaves, coffee pots and safes. The gym is very small, but had bikes and treadmills and weight machines. You can access the gym 24 hours with your key and it is just off the lobby near the pool entrance. The pool heater was broken so I didn't chance a cold swim in November. I also loved the cookies at check in and cold water with fruit or cucumber always available in the lobby. The bartenders were friendly and the small bar area very cozy. We attended a reunion at the conference center next door, which was very convenient. Plenty of free parking and a very well run establishment overall. The front desk is a one-person operation, so you may have to wait to be served. Decor was tasteful and comforting.

Room Tip: The rooms that face the parking lot and the conference center are quieter and you won't hear the...
  • Stayed: November 2013, travelled solo
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Thank TripTalkHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

We picked this location because it's close to San Tan Village, where there is a lot of shopping and restaurants. The hotel offers a shuttle to Mesa Gateway airport, was very prompt. Checkin went very smoothly and we were given 2 hot cookies! The rooms are nice sized, have a fridge, microwave and coffee maker. The beds were very comfortable. We had roomservice the first night and food was good and service was prompt. We had the breakfast buffet each morning and that was also good. We had drinks in the lounge each evening, very friendly bartenders. We would definitely return to this hotel.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank vacationwithwanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

This is a lovely hotel! It is beautifully decorated, the staff is friendly and very accomodating. The rooms are large, clean nicely decorated. The food is great, and even though they do charge for their buffet breakfast, it is incredible and worth it! Other meals for lunch and dinner are also very good. We were there for a High School Reunion, and the Convention facilities are Wonderful! Large meeting rooms and convention staff is great, as well as an excellent catering staff and food.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Stephany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

I found the décor lovely. The room was spacious and well appointed. The lobby and community areas had a pleasant, peaceful atmosphere. Only one employee manned the front desk at check-in, check-out and any time we sat in the lobby areas, so there was always a wait. We asked a manager a question as he passed by, but he didn't want to be bothered and told us to wait for the front desk employee. The walls and door are thin, or maybe it's a lack of insulation because we could hear guests voices and foot-steps up and down the corridor throughout the stay.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Cindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013

I enjoyed my stay at Double Tree, it exceeded my expectations. My room was very tidy and clean and the bed was very comfortable. The staff was very willing to help and they were very kind. Checking in and checking out were a breeze. I would definitely like to stay at a Double Tree again.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Tanner F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Phoenix - Gilbert

Address: 1800 S San Tan Village Pkwy, Gilbert, AZ 85295-6245 (Formerly Legado Hotel)
Phone Number:
Region: United States > Arizona > Central Arizona > Gilbert
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #4 of 7 Hotels in Gilbert
Price Range: £72 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Phoenix - Gilbert 3.5*
Number of rooms: 121
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