Great facility! Great experience. Niece had a wedding there and everything was fantastic. I highly recommend this hotel and its staff. Very friendly all the way to the bartender (Ranger) great guy. You will not be dissapointed.More
- Free Parking
Great facility! Great experience. Niece had a wedding there and everything was fantastic. I highly recommend this hotel and its staff. Very friendly all the way to the bartender (Ranger) great guy. You will not be dissapointed.MoreShow less
Thank you so much for being our guest and the positive review! Ranger is a great asset to our team; thank you for making mention of him also!! Please visit again soon and bring all of your friends, co-workers. Thank you again.
The hotel was great. I wish the continental breakfast was included in the price. The rooms were clean and the service was great. Small staff managing the bar and restaurant. This survey has too many requirements for submission and it's a turnoff. Take the comments regardless of the length if you want positive feedback.
We love hearing from our guests even if you don't complete the entire survey! :) Thank you for taking the time to share and please visit us again soon.
Overall this property does not live up tot he Hilton standard. It appears there is lack of quality customer service from the general manager . The pool area is very small and not at all set up for people to enjoy the outdoors. I attended a conference in the conference center and the room temps went fro hot to cold making it difficult to be comfortable.
We appreciate you being our guest and writing the review although, it is disappointing to read. We make strides to provide excellent guest experience and have obviously not met your needs. Thank you again for the review and visiting. We will work on the areas mentioned.
Very nice hotel. They have the option of ordering breakfast the night before with a door hangar but unfortunately they never picked up the order. So a little diappointing when breakfast didn't get deliver which left us with not enough time before a run to the airport. I called down to the front desk and got an "oh well"
We appreciate you being our guest and writing the review. On a day to day basis we strive for excellence and that was obviously not the case here. Your review will allow us to work toward areas where we fall short. Thank you and please visit us again and try the door hanger as it is not the "norm" for our hotel. Thank you.
We booked a kind size room, weeks in advance. Arrived at the hotel and they gave usa queen size with all kind of excuses. Never recieved the booked room but payed for it. Breakfast is horribbel. Please take your car and have breakfast in one of the many deli's just 5 minutes drive. Still angry about My room. Excellent barkeeper but the rest is at best mediocre.
Mr. Blom-Sorry to learn about the disappointment with breakfast. We will discuss this at our next staff meeting and discover ways to improve. If you have ideas or recommendations please feel free to contact myself directly. Learning/hearing what our guests want, makes for a better experience in the future. In regards to the room type booked not being given; I can only apologize. I'm sorry.
We thought the staff were wonderful and helpful. The location was great for us, Joe's Farm Grill just around the corner and the mall area nearby. Hotel was pretty basic, lobby area pleasant. Pool pretty small.
Thank you for being our guest and sharing your review! Please visit again soon.