My wife and I travel extensively thoughout the year. We stayed at the Gilbert location from the End of December 2013 until the Second week of March 2014.
The problem wasn't really the smelly Rooms or the loud people,it was really the staff.
The only person nice to my Wife and I was the maintenance man named Todd who is a super nice and a helpful gentleman.
Jeannie the young lady at the front desk was the most hateful, rude, negative employee from a business that I have ever seen in my 43 years as an employee, manager, and business owner.
My wife Carol witnessed Jeannie (the lady at the front desk) make very rude comments to customers, children, who all consisted of paying customers. I was shocked to hear that.
Then I witnessed it myself in the middle of our stay here. She gave me an attitude with obnoxious facial expressions and language when I went to pay for the rest of our stay in February.
Needless to say, We will NEVER AGAIN stay at any InTown suites while traveling to Arizona ever again if that's how the managers or front desk people are going to treat paying customers.
- Official Description (provided by the hotel):
- InTown Suites is leader in Extended-Stay living. Our properties are built for the guest staying a week or longer. Our furnished studio/efficiencies offer incredibly low weekly rates with no lease or credit check. To keep rates as low as possible, we are a limited service facility and are not for every traveler. However, if you need to stay a week or longer - and are on a budget - we provide amazing value. ... more less
- Also Known As:
- Suburban Hotel Gilbert Mesa