First impression of this hotel was great. The front desk staff was helpful and friendly. The property was well taken care of and overall very clean. However the breakfast staff was not very attentive or friendly. I was with a group of 4 others for breakfast one morning and it took 25+ minutes for our breakfast to arrive, and when it did arrive it was at the very best warm in temperature. The server apologized but acted very busy and irritated with us. Later, I joined some colleagues at the bar and ordered a club soda and literally got an eye roll for ordering that. I am not sure why that was such a shock but was quite offended. The conference I was attending was in the hotel so it was easier for me to stay here but I don't think I would stay here again.
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- Also Known As:
- Renaissance Glendale Hotel Glendale
- Renaissance Glendale Hotel And Spa
- Glendale Renaissance