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“Perfect place with tons of secret amenities”

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Thunderbird Executive Inn & Conference Center
Ranked #3 of 15 Hotels in Glendale
Certificate of Excellence
las vegas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect place with tons of secret amenities”
Reviewed 18 March 2013

My family has traveled to the Phoenix area for the past three years to attend MLB spring training games and have stayed at the Thunderbird every year. We stumbled upon it doing an internet search and fell in love after our first stay. The Inn is actually part of the campus of the Thunderbird School of Global management, so the best way I can describe it is that its like a mini college campus. There are large areas of grass where kids can play, a full sized pool, a "commons" (like a campus cafeteria) with Wolfgang Puck trained chefs, a "pub" that has plenty of televisions and tons of craft beers on tap. The rooms are very large and have a mini fridge and large closet space with security box. Another great amenity is their lounge that has a pool table, tv, computers, and a snack kitchen with coffee, sodas, water, and snacks all part of the price of your stay. I also learned this year that they have a partnership with the YMCA next door for free passes with your stay... can't wait to go back!!!

  • Stayed March 2013, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank dodback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti D, General Manager at Thunderbird Executive Inn & Conference Center, responded to this review, 28 March 2013
Thank you for making Thunderbird your home away from home when traveling to Phoenix for the MLB spring training season. We appreciate your continuous support and for coming back again and again as a loyal Thunderbird Executive Inn customer.

We truly appreciate knowing about our guest's experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your visit next year!
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239 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
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English first
Chicago, IL
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 March 2013

The watch-word of this place is simple. It's a 2.5 star hotel and that's what you get. I will say, however, that some of the 2.5 star hotels I've stayed at had some signs of wear and tear (rust stains, chipped paint, etc). I will say that Thunderbird was very clean and overall well kept.

It's on the campus of Thunderbird Graduate School of Management. The students were on Spring Break when I was there so it was very quiet. Nice little campus to stroll through. It's similar to the hotel on the campus of schools for visiting parents and alumni.

Both the room, hotel and service I would simply rate as 'decent'. Nothing to rave about and no big complaints, either.

Negatives / issues: There were two issues with the room: a leaking shower hing (that sprayed the entire bathroom with water when I turned it on). They did address that quickly and it was fixed. Also AZ was experiencing record heat and the room got warm even though I had the AC on the lowest setting. They came by and 'fixed' it but that night the same problem returned. Kept waking to a very warm room.

Positives: This hotel is clean, simple and will fulfill your needs. They have a nice little lounge where you can grab free soft drinks, cereal, fruit, snacks, etc and its open 24/7. I've never really seen that. Small fridge in room, which is nice.

Service overall was adequate. Depended on who you talked to. Some staff seemed to truly enjoy their jobs and greeting people, some were just sorta 'there'.

Average, letter Grade C, 5 on a 10 scale. They all describe it. For every negative, a positive. If you're on a budget, it's a good place to go bc the per night rates on rooms were very reasonable. Close to Spring Training baseball, plenty of restaurants, etc.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank BMac2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti D, General Manager at Thunderbird Executive Inn & Conference Center, responded to this review, 28 March 2013
Thank you for taking the time to review your experience with our hotel. We value each guest, as we know that you have a choice when deciding where to stay. Providing every guest with a clean, comfortable room free of any maintenance issues is very important to us. Although you did experience an issue with your shower, I'm glad to hear we resolved it quickly. Your feedback is very important to our efforts to continuously improve guest satisfaction and we strive to do the best job we can!
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Marysville, Washington
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 March 2013

The Thunderbird Executive Inn enjoys a unique location, as it is located on the campus of the Thunderbird Global Management School.
The rooms are adequate size with desk and upholstered chair in a king bed room.
The bedding and mattress are superior quality. Because of the campus location there are restaurant facilities on the campus.
The front desk staff were efficient, friendly and able to answer questions about the area.
A real bonus is the lounge and food bar located on the second level. This area was always stocked with cereal in the morning, apples, choice of snack bars, trail mix and a refrigerator loaded with water, juices, sodas and milk. Soups were added for evening. Coffee, tea and cocoa were out all day.
Several computers and a printer were accessible to all.
The location is convenient to Peoria, downtown Phoenix and Glendale.
I would recommend this for anyone looking for quiet and service.

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
Thank purrsianpaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti D, General Manager at Thunderbird Executive Inn & Conference Center, responded to this review, 21 March 2013
Delivering exceptional customer service and providing a clean and comfortable guest room is our main concern. We're delighted you enjoyed your visit to our hotel and campus. The complimentary 2nd floor lounge with snacks and drinks, and access to the business center, both available 24 hours a day, make our hotel enjoyable and convenient. Thank you for your sincere recommendation, we look forward to seeing you again in the future.
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Tucson, Arizona
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 March 2013

I love this place, but I am a bit of a history buff. The first time I arrived here and saw the WWII airplane hanger I knew it was going to be an interesting place to stay. Every room is furnished with a book outlining the history of this property during it's air park days. The landscaping is a work of art, just walking around the grounds is so calming. The rooms are clean and well maintained. Showers are big and clean. Dona and Sandy were great help in finding some rooms for us that opened up on the beautiful landscaped grounds. Guest computers and printers are reliable and great place to print out your work or boarding pass. Wifi was easy to log on, they had a few ports blocked for some reason. Arrowhead mall is 10 minutes away with any kind of restaurant you desire. Good location if you are working in West Phoenix or Glendale. Parking was a little tight, but you get use to it.

  • Stayed March 2013, travelled on business
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Helpful?
Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti D, General Manager at Thunderbird Executive Inn & Conference Center, responded to this review, 21 March 2013
The Thunderbird Executive Inn is located on the Thunderbird School of Global Management campus which, as you mentioned, has a rich history dating back to WWII. The campus grounds, once known as Thunderbird Field was the training site for British, Canadian, and Chinese fighter pilots. The original air traffic control tower and airplane hanger remain on the campus today. This history makes our hotel and campus a unique experience, whether on a business trip or leisure vacation we suggest you take time to walk the campus grounds and also enjoy the many photos showcasing its history. We're delighted you enjoyed Thunderbird and our quiet grounds. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boise, Idaho
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 March 2013

This is a great spot to stay in the greater Phoenix area! The staff are very professional and extremely courteous. Our travel agent screwed up our dates by a month and we didn't have any reservation when we arrived. The team of two at the front desk quickly found a room for less money than the original booking. The recently remodeled rooms have a large walk in shower with a rainfall head...very nice! The snack room on the second floor was well stocked with goodies both healthy and not, for whatever you're in the mood for. The bed was comfortable and the room was decent sized (didn't feel cramped). The only negative was the shortage of parking close to the rooms, so you'll probably have to walk a little to your room. Overall, great stay for a great price!

Room Tip: Ask for a recently renovated room, if available.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti D, General Manager at Thunderbird Executive Inn & Conference Center, responded to this review, 20 March 2013
Thank you for choosing to stay at Thunderbird on your recent trip to Phoenix. We were happy to be able to accommodate your reservation and make your recent stay so enjoyable.

Our renovated guest room bathrooms and 2nd floor lounge are just a few of the many amenities you can enjoy while staying at Thunderbird. Our newly renovated rooms have a large walk-in shower with rainfall shower head and upgraded bathroom amenties. The 2nd floor lounge offers a wide variety of breakfast items and afternoon snacks to make your stay more pleasant. Thank you for your admiring comments. We look forward to seeing you in the future.
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Alta Loma, California
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 March 2013

We were a little apprehensive about the Thunderbird because the price seemed a bit too reasonable for the Cactus League baseball season, but we were happy we gave it a try. The location is good, the rooms are clean and comfortable, the amenities are excellent and the staff is great. When I asked a staff member about a German restaurant whose name I had forgotten, he knew it, and when I next passed the desk, he called me over and gave me information about the restaurant and directions. The people manning the desk (where there are always candy bars and apples) were always friendly and helpful. The upstairs lounge is stocked 24 hours with coffee, tea, cereals, etc in the morning, instant soups, energy bars, trail mix, cookies, chips, etc all the time, and a refrigerator full of soft drinks, fruit drinks and milk, always replenished and full - and included in the room price! The only negative I found was that although the room was relatively large, the shower was tiny (albeit it had a fold-up shower head to give more room).
Great place - quiet, close to Bell Road (but not too close) and freeways, comfortable.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hawk5645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti D, General Manager at Thunderbird Executive Inn & Conference Center, responded to this review, 20 March 2013
Thank you for giving the Thunderbird Executive Inn a try, on your recent trip to Arizona. Our location in Glendale, is close to Arrowhead and within driving distance to many Spring Training facilities, making our location both convenient and easy to travel to/from. We're glad you also found that to be the case.

Our associates take pride in delivering a customized customer service experience and providing information and directions to the local German restaurant you had previously discussed, is one way that we do just that. We appreciate that you found our location and staff to be super! We look forward to your return visit in the future!
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San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 March 2013

Highly recommend this property. This was my second stay at Thunderbird, and most all of the other positive reviews are accurate. If you're looking for a great, clean hotel similar to a Holiday Inn Express etc,, in a good central area of Phoenix at a VERY reasonable rate...this one's it. Customer service is excellent, the desk staff is helpful in booking restaurant reservations and providing information. The on-site Pub and Dining Room are very reasonably priced, good food and a diverse international business crowd. The Rooms are not especially large, but well appointed, very clean and comfortable beds. Free wi-fi, in-room refrigerator, business center and their stocked hospitality suite are major benefits for business travelers. If you require your car to be parked within visual distance of your room, that's the only thing missing (on occasion). If you want a Phoenix resort property, with the resort fees and amenities, best look elsewhere. Everyone else, this is a great choice.

Room Tip: Rooms in the main building offer more assurances for single female travelers.
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sportsdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti D, General Manager at Thunderbird Executive Inn & Conference Center, responded to this review, 20 March 2013
Thank you for the compliments on our your recent stay at Thunderbird. Providing a clean and comfortable room and ensuring that you have a memorable experience on our campus is very important to us. We're thrilled you chose to stay at Thunderbird for the second time, and look forward to seeing you again and again!
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Additional Information about Thunderbird Executive Inn & Conference Center

Property: Thunderbird Executive Inn & Conference Center
Address: 15249 N 59th Ave, 1 Global Place, Glendale, AZ 85306-3236
Phone Number:
Region: United States > Arizona > Central Arizona > Glendale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Glendale
#4 Romantic Hotel in Glendale
#4 Family Hotel in Glendale
#6 Business Hotel in Glendale
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Thunderbird Executive Inn & Conference Center 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
Thunderbird Executive Inn is located in Glendale, Arizona on the campus of the Thunderbird School of Global Management. This Hidden Gem will surprise and delight you with its upscale guest rooms, 24 hr complimentary snack lounge, and unique diversions such as the Thunderbird Pub that is located in an historic military airfield control tower. With proximity to Arizona's Spring Training baseball and the University of Phoenix Stadium, the Thunderbird Executive Inn is the perfect hotel for leisure travelers. ... more   less 
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Also Known As:
Thunderbird Executive Inn And Conference Center
Thunderbird Executive Hotel Glendale

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