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“It's close to Goodyear Ballpark”

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Comfort Suites Goodyear
Ranked #2 of 9 Hotels in Goodyear
Certificate of Excellence
Reviewed 31 March 2014

This was our fourth time staying here. And every year I complain about the high price of this hotel. But it is the closes to Goodyear Ballpark, where we hang out every Spring Training to watch the Reds and Indians. It's clean, convenient and they take dogs. There isn't much around the hotel, Augie's Bar & Grill is across the parking lot and we go there a lot (food is good, staff is friendly, great patio). But, for some reason this year, I wasn't as enamored with the Comfort Suites. We traveled a LOT in 2013 and what they are asking to stay there is ridiculous (price-gouging baseball fans to be honest). But the location is great for everyone involved so we'll probably suck it up again next year. Also, there is a new restaurant nearby, Austin's. Walk a couple parking lots over to get there.

One thing I will say is that in the past the staff was really friendly and outgoing. This year, not so much (management change?). Never got greeted in the morning or after our day was over. They just sat there on the phone or reading something. We have a dog and most hotel staff love to see her and pet her, they ignored her and pretty much all the people also.

Room Tip: Get the highest floor or you will hear people above you clomping around. Seems the floors are thinn...
  • Stayed: March 2014, travelled with friends
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Thank TheHellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
auditaudit, Manager at Comfort Suites Goodyear, responded to this reviewResponded 1 April 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your feedback is very important to us and we will use this information to do everything possible going forward to create an enjoyable experience for each of our guests.

Thank you again for sharing your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (142)
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96 - 102 of 142 reviews

Reviewed 19 March 2014

We recently spent 6 nights here while going to spring training baseball. This is a newer property of the smaller Comfort variety located in the parking lot of a string of shopping areas, from Walmart to Safeway. It's handy to the ballpark or picking up sunscreen, but it's quite a distance from decent restaurants and entertainment areas. During spring training prices are high. The public areas and amenities are small - the pool is tiny, as is the exercise room, and the "business center" fits one person. There is barely room on the two-person breakfast tables for your coffee and a plate. Our room, of the "presidential suite" variety, was spacious. It had a windowless living room with a sink, counter, refrigerator and microwave at one end; a huge bathroom with separate shower and jetted tub; a bedroom; and a balcony with a table and two chairs overlooking the back parking lot and pool. The kitchen did not have a stove, cookware, dishes or utensils, which disappointed us as we had planned to eat in for some meals. The room generally was in good shape save for some sheets (sticking out of the fold-out sofa, mold in the shower that was cleaned on our last day and a tattered cover on the balcony door. The sheets and bedcovers looked newish. The room was generally quiet except for one night when I was awakened at 3:15 by incessant clanging and smashing metal behind the hotel that lasted for about 20 minutes and ended my sleep for the night. On the plus side, the included breakfast was better than some similar places and the week day breakfast room attendant was excellent (his weekend counterpart, no). The room generally was quiet except the night I was awakened for the day by loud clanging of metal at 3:15 for about 20-30 minutes. On the minus side, the WiFi was horrible, among the worst I have encountered. Housekeeping was just plain strange. Our bed was never made completely after arrival. When I put the spread on one morning, housekeeping took it back off. One day, bed pillows were left on the floor. We were given clean sheets only once but clean towels every day even though we hung them to reuse. All opened bars of soap disappeared and were replaced with new wrapped bars. The pool was crammed any time I thought about using it. One of the dryers does not work very well. If I could go 3.5 I would.

Stayed: March 2014, travelled on business
2  Thank JJTOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ServiceAppreciator, General Manager at Comfort Suites Goodyear, responded to this reviewResponded 2 April 2014

Thank you for taking the time to complete our survey regarding your recent stay at Comfort Suites Goodyear and thank you for choosing to stay with us. It is with your feedback we will continue to improve.

It is our goal to exceed each guest’s expectations. We apologize that we fell short of our goal with your stay. I have shared your comments with our team to prevent other less than perfect guest experiences. Our team has taken measures to provide a quiet sleeping atmosphere, consistent housekeeping and excellent WIFI. Thank you again for helping us improve.

We are glad you enjoyed the breakfast and the convenience to the Baseball Stadium. We value your business and hope to have an opportunity next year to provide you with a perfect stay!

Jessica Thomas
General Manager
Comfort Suites
15575 W. Roosevelt
Goodyear, AZ
623-266-2884 Office
623-266-3609 Fax
gm.az246@choicehotels.com

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Reviewed 16 March 2014

We were from Ohio and not familiar with this area and wanted to stay near the Goodyear
Ball Park. The reviews for this hotel were very good so we chose this one. We were very
impressed! The employees were very friendly and helpful, made sure everything was okay.
Rooms are clean and comfortable. Any problems were attended to promptly. Of course
since this is prime time because of Spring Training, the prices were elevated but lower
than other hotels farther from the ball park. The surrounding area is nice and quiet with
plenty of eating establishments and stores. A hot or cold breakfast is served with plenty
of choices. Coffee and tea is available 24/7. If you don't have any devices with you, a
business room with a computer and printer is available 24/7. All of this is included in
room rate!

Room Tip: The rooms on the south side have a very nice view of the mountains but some noise from delivery tru...
  • Stayed: March 2014, travelled with friends
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
auditaudit, Manager at Comfort Suites Goodyear, responded to this reviewResponded 1 April 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate your feedback. Your survey responses will serve as encouragement to all of our staff. It is always a pleasure to receive positive feedback. We look forward to seeing you again soon!

Thank you again for sharing your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2014

Location great, close to goodyear ballpark not far to raceway.Hotel was nice and clean but sheets had strong stare musty smell.Tv reception was terrible.Overall everything else was great.Breakfast area very clean

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank tammydei8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
auditaudit, Owner at Comfort Suites Goodyear, responded to this reviewResponded 1 April 2014

Thank you so much for your input regarding your recent stay with us.

Your survey was very helpful to me and my staff, we will use this information to ensure going forward all of our guests have a pleasant stay.

Thank you again for sharing your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

We booked this hotel for a coupe of reasons. We were going to be in town for business and it fit the bill for being fairly close to where my husband needed to be each morning. Second, it was one of the less expensive choices compared with the overpriced hotels in the nearby area of Avondale, which was closer still to where we really needed to be. Thirdly, it was listed on Tripadvisor as the #1 choice in Goodyear....so we booked it. We were there three nights, and we were not disappointed. The staff was friendly, the hotel seemed new, was very pretty and clean, our spacious two-queen bed room was top-notch in every way.....super super comfy beds and pillows. We used to swear by Hampton and say no one could come up to their comfortable beds. This CS proved us wrong. We definitely would stay here again....Loved this hotel!!

  • Stayed: February 2014, travelled on business
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Thank Laneta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

Staff was very nice and helpful. Breakfast was great. Everything was clean. Overall a very nice hotel to stay at for the price. Came at 3am in the morning and they had a room available. Gave a AAA discount. I feel it was a little high on price for a week day but I would definitely stay there again because of the service, cleanliness, and the complimentary breakfast.

  • Stayed: February 2014
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Thank busick2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

We stayed here the night before we were to catch a plane at Phoenix Sky Harbor Airport. We were about 30-40 minutes away from airport, depending on traffic. We enjoyed the hot tub and the pool area was clean with towels awaiting us on every chair. The location gave us the several choices for eating within walking distance. We ate at the sports bar across the street, and it was very good. The front desk was manned by a young man who was friendly and baked the best cookies : ) They also served some of the best coffee we have ever experienced.

The room was perfect and clean. They served a complimentary breakfast which was amazing. I had waffles which were served with either blueberry or strawberry topping. They had several breakfast meats to choose from and omelets also. This along with cereals, pastries, etc.

The WIFI internet was also very good--which in this day, is very important to me.

Our compliments to the manager and employees for an overall great experience.

  • Stayed: February 2014, travelled as a couple
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Thank cmg1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Goodyear

Address: 15575 W Roosevelt St, Goodyear, AZ 85338-9302
Phone Number:
Region: United States > Arizona > Goodyear
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Goodyear
Price Range: £74 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Goodyear 2.5*
Number of rooms: 1
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Also Known As:
Comfort Suites Goodyear Hotel Goodyear
Goodyear Comfort Suites

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