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“Poor experience”

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Best Western Green Valley Inn
Ranked #1 of 5 Hotels in Green Valley
Certificate of Excellence
Saint Paul, Minnesota
1 review
“Poor experience”
Reviewed 10 February 2012

Generally poorly run establishment. Whirlpool doesn't work. WIFI doesn't work. Came back from being away for the day and room service had not been done. Signage that there is an elevator to the second floor but staff says there isn't an elevator in the facility and we couldn't find one. Restaurant staff seem overwhelmed by the dinner rush. Some doors propped open be because the card reader doesn't work consistently. Slightly run down appearance.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlosManzanares, General Manager at Best Western Green Valley Inn, responded to this review, 12 February 2012
We here at the Best Western Green Valley Inn pride ourselves with superior customer service, we take our jobs very seriously in making a guest stay as enjoyable as possible. We work hard to address all maintenance and housekeeping issues, the whirl pool has been fixed and is in working order and Wifi issues are being addressed. We appreciate all feedback and use it to make our hotel better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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411 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Additional Information about Best Western Green Valley Inn

Property: Best Western Green Valley Inn
Address: 111 S La Canada Dr, Green Valley, AZ 85614-2601 (Formerly Quality Inn)
Phone Number:
Region: United States > Arizona > Green Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Green Valley
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Green Valley Inn 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
At the Best Western Green Valley Inn in Green Valley AZ, we make sure you have everything you need to enjoy your trip. Conveniently located outside Tucson Arizona, our beautiful accommodations offer comfortable amenities and professional service, perfect for all travelers. Our Green Valley hotel’s location is near several area attractions, including Titan Missile Museum, Mission de San Xavier and Tubac Presidio State Historic Park. You can stay connected with great business amenities like free high-speed Internet access and a business center, and you're welcome to utilize the 475-square foot-meeting room, which is ideal for any meetings in the Green Valley area. This hotel's close proximity to local attractions makes us the perfect choice for leisure travelers, as well. We are just thirteen miles from the Desert Diamond Casino and 10 miles or less from 8 beautiful golf courses. We offer truck and RV parking at no extra charge.During your stay, be sure to take advantage of all the conveniences available at our hotel in Green Valley. Get an invigorating workout in our fitness center or enjoy a relaxing swim in the outdoor pool. And, in the morning, come our restaurant the "19th Hole Bar and Grille" to try our complimentary cook to serve breakfast. This Green Valley hotel's location outside Tucson Arizona, and its quality amenities like free high-speed Internet access, makes it the perfect choice for both business and leisure travelers alike. Directions • From Tucson, take I-10 to I-19 south• Exit 65 Esperanza turn right• Take Esperanza ¼ mile to La Canada• Turn Left (South) on La Canada• The hotel is the second building on the left. ... more   less 
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Also Known As:
Green Valley Hotel Green Valley
Quality Inn Green Valley
Best Western Green Valley
Green Valley Best Western
Green Valley Quality Inn

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