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Comfort Inn Green Valley
Ranked #5 of 5 Hotels in Green Valley
Reviewed 26 June 2011

We tried to make reservations here with our cat, but there is conflicting and incorrect information about this hotel on the Choice Hotels website. On the main page it indicates that the hotel is pet friendly, but when you go to the room reservation page, it clearly states "no pets". On another page it shows a charge of $15/night for pets, but when we called the hotel we were told that the pet charge is actually $20/night. This is a decent hotel because we have stayed here before, but this time we opted out and stayed in Tucson, which is only 20 minutes to the north. You would think that they would promptly correct the errors on the website once they were brought to their attention, but it has been more than a week. I recommend that you call ahead and find out how much you will really pay!

  • Stayed: June 2011, travelled as a couple
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Thank ttinaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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80 - 86 of 108 reviews

Reviewed 25 April 2011

After staying at the Comfort Inn in Green Valley, AZ, I doubt that I will ever stay in another Comfort Inn again.
The carpets were dirty and the hallway on the second floor smelled. The elevator was disgustingly dirty.
In addition, we did not receive maid service one day and informed the management of this. They told us we had put a "do not disturb sign" on our door and argued with us. We did not put a sign on our door! The manager continued to argue with us and said he would refund us $10 for that day and deduct it from the maid. We felt sorry for the maid and left her a tip to cover this. Maid service was not our major complaint.
This Comfort Inn is not clean!!!!!

  • Stayed: April 2011, travelled as a couple
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3  Thank lodging29140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2011

We had been given a reasonable room quote when we reserved and had received a written confirmation with the quoted rate. However, when we checked in we were charged about $20 more per day than the quoted amount. I produced the written confirmation and was informed "that's not what comes up on our computer." When I asked to speak to the manager (a sign at the desk named the manager on duty) I was informed he could'nt be reached until the following morning. Nor could he be called; employees were, I was informed "forbidden to call him." Manager on duty? I dont think so.

And to add insult to injury, we were not provided with the type of room we had reserved - turns out they were already booked and occupied.

Room was clean and quiet; overall the motel was as expected. The "bait and switch" tactics, however, were highly unusual and something I felt I should share with fellow travelers. Traveler beware.

  • Stayed: February 2011, travelled as a couple
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Thank Driftinon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swickwar, Front Office Manager at Comfort Inn Green Valley, responded to this reviewResponded 12 December 2012

I am so sorry this guest felt misinformed on out Pet Rules and did not understand. Online bookings reflect no pet rooms but when Guest's have pets please call direct to hotel and we welcome you and your pet with permission and reasonable rates for you and your pet.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2011

A bit overpriced, use any discounts you have. In all actuality, I would say the place was worth $60 or $70 max. We did get a nice discount and paid $89 because we had four rooms reserved for a family get together. I get the feeling the manager will negotiate, there were not many people there on MLK weekend.

Rooms were spotless, although cookie cutter. Lots of channels on TV which was nice. Breakfast was pretty good, the homemade waffles were nice. On our first morning when the manager was helping with breakfast it was really good. The second morning (Sunday) with no management around, it kind of all fell short (lack of coffee, etc). It looks like things kind of get sloppy when the manager is not around.

Good service, though, overall. Internet in the lobby, although you can't reply to e mails and it is slow. There also a TV in the lobby, good for NFL playoffs. The restaurant in the same parking lot sucks, so go somewhere else for food. Walmart, Safeway, etc close by. WIFI sems to work OK.

We would stay there again, but I would negotiate the price down.

  • Stayed: January 2011, travelled as a couple
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Thank sacstyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2010

Stayed at the Comfort in while closing on our retirement home in Green Valley. Again, a friendly greeting, a clean and quiet room well supplied with bath amenities, towels, comfortable bedding and pillows with plenty of parking for any size vehicle.
Breakfast items were plentiful and continually freshened.
Easy access to I 19 and in the center of Green Valley.
Well worth the rates, trouble free check in and out .... on line reservations honored without any problems.
An excellent choice if in the Green Valley area.

  • Stayed: September 2010, travelled as a couple
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Thank DesertBoomers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2010

greeeat jacuzzi and pool, all that you could want,and all that for sixty bucks. great deal

  • Stayed: September 2010, travelled as a couple
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Thank happymanTUCSON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2010

This is your basic Comfort Inn. Nothing out of the ordinary, but certainly nothing that would be off putting.

Positives: Clean, close to highway but quiet, adjacent to a restaurant (did not go, but the parking lot was full), computer in lobby for usage, reasonable rates.

Negatives: Staff was not particularly friendly.

Appeared to be popular with Senior Citizens.

Left before continental breakfast, but appeared to be ample and served in a sunny room.

Stayed: June 2010, travelled as a couple
Thank 26West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Green Valley

Address: 90 W Esperanza Blvd, Green Valley, AZ 85614-2605
Phone Number:
Region: United States > Arizona > Green Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Green Valley
Price Range: £63 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Green Valley 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Baymont Inn Green Valley
Green Valley Comfort Inn
Green Valley Baymont Inn

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