Our stay 9/16/11-9/18/11-Two rooms: 221 & 224. Price: $79.12 per rm per nt. Decent price. Positives: Decent rooms, fairly clean. Nice warm breakfast in am.
Negatives: Unsafe furniture. Desk chair arm broke causing brother to fall almost hitting head on desk. We were informed by desk clerk that they had probs with chairs before. She replaced it with same kind of chair???? Brother asked to fill out accident report. Was told to wait till next day when Manager (Mr. Patel) was there. He did, but got the run around. Finally was given an employee accident report form. They had no proper paperwork for guests. At no time was an apology given to him or inquiry as to if he was hurt. Thank heavens, he was not. We also had probs with doors securing. We travel alot and have learned to always check to see if doors secure. These did not. Informed front desk; did not seemed concerned. Tried to address these issues by phone, at a later date, with Choice Hotel & Yvonne at hotel. Both were rude, unprofessional, & unconcerned about our issues. Yvonne stated it was my brother's fault he fell out of the chair. She stated that they have not had one guest accident/injury in the seven years they have been in business????!! And that not one person had ever mentioned that the doors do not secure. Although later I read a review for the Motel stating this same concern. I feel she is a very untruthful person and the management do not care about the safety and security of guests.
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- Also Known As:
- Baymont Inn Green Valley
- Green Valley Comfort Inn
- Green Valley Baymont Inn