Our original plan was to go camping in the middle of no where with our friends for our kids spring break. What we didn't know was it was still too cold and not "camping season". Our spot was closed off and after attempting our own camp spot one of our trailers became stuck in the mud and it was not coming out. We made our way to the lodge where they helped set us up with a spot for the other trailer and a cabin for the family with the stuck trailer. The staff was amazing to us. They even helped with some supplies to use to get the trailer out the next day. They checked on us at night to see if we needed anything and the next day when we showed up with the trailer, now out of the mud, they even cheered for us! They were so good to all of us and we highly recommend them!!!!!!!!!!!!!!!!!!!!