I have to give this a poor rating, because of maintenance, and service. It was what was to be expected of a Quality Inn, but when we checked our room the toilet did not flush without holding the handle down and repeating 3 or 4 times. The in valve also leaked. When my wife reported it we were told they would try to contact maint., we were not offered another room. We never heard back and suffered with it all evening. At check out I told them again and advised them not to let anyone use it. Got an "OK". After reviewing it on the Choice Hotel site, I received an email from the manager, saying in effect that he talked to me and I said we had our lugggage in the room and I turned down the option to move, also that I was OK with it, and that He talked to me in the am and gave me a discount, in the am he found nothing wrong. He never talked to me, we were not unpacked, never met the manager, and never got a discount. Large puddle on floor should have been a clue
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- Also Known As:
- Comfort Inn Holbrook
- Holbrook Comfort Inn
- Quality Inn Holbrook, Arizona