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“Poor”

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Howard Johnson Holbrook
Ranked #10 of 17 Hotels in Holbrook
Reviewed 25 March 2014

Room had a very musty odor, the front desk staff was horrible. They knew nothing and hardly spoke English. Not a pleasant stay. Will stay somewhere else if ever passing through town again.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Howard Johnson
Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bVicci, Front Office Manager at Howard Johnson Holbrook, responded to this reviewResponded 7 December 2016

Thank you for the review. We appreciate you taking time out of your day in giving a review and do apologize for any inconvenience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (403)
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290 - 296 of 403 reviews

Reviewed 24 March 2014

It was a real treat to find this stop over on my way to Phoenix. I had been to a traditional motel on another night and the difference night and day. The amenities were something one expects from hotels at twice the price. The room was clean and spacious, the staff pleasant and accommodating, and I felt I could really relax and prepare to the next leg of my trip. I'll definitely seek out Howard Johnson's on future trips.

  • Stayed: March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bVicci, Front Office Manager at Howard Johnson Holbrook, responded to this reviewResponded 7 December 2016

We are pleased to hear you were happy and comfortable on your stay with us. We appreciate the great review and do hope to see you on future travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Harriet S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
bVicci, Front Office Manager at Howard Johnson Holbrook, responded to this reviewResponded 7 December 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 4 March 2014

Was not the most comfortable room
Staff was not welcoming or friendly didn't tell us anything about the hotel or tell us Enjoy your stay

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Justin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bVicci, Front Office Manager at Howard Johnson Holbrook, responded to this reviewResponded 7 December 2016

Thank you for the review. We appreciate you taking time out of your day in giving a review and do apologize for any inconvenience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014

We would not recommend this hotel. After a long day of driving, we were okay with the dated decor, though the room did have a strong odour (room freshener?). We had trouble with the key, but when we asked for help, the staff member provided it grudgingly, barely hiding his contempt. The breakfast was nominal.

Stayed: February 2014, travelled as a couple
Thank Saskies2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bVicci, Front Office Manager at Howard Johnson Holbrook, responded to this reviewResponded 7 December 2016

We do apologize for any inconvenience on your stay with us but do apprevciate in taking time in giving a review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank David R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
bVicci, Front Office Manager at Howard Johnson Holbrook, responded to this reviewResponded 7 December 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 January 2014

Stay was good but I was checked into a occupied room. That's never a good thing. Walked in on a gentlemen VERY embarrassing for him and I didn't need to see it.

Stayed: January 2014, travelled on business
Review collected in partnership with Howard Johnson
Thank Bob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bVicci, Front Office Manager at Howard Johnson Holbrook, responded to this reviewResponded 7 December 2016

Sorry for the inconvenience on your stay with us. With these reviews we look into ways of improvement. Thank you for taking time in giving a review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Johnson Holbrook

Address: 2608 East Navajo Boulevard / I-40, Holbrook, AZ 86025 (Formerly Ramada Limited Holbrook)
Phone Number:
Region: United States > Arizona > Holbrook
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 17 Hotels in Holbrook
Price Range: £46 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Holbrook 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Ramada Holbrook
Holbrook Ramada
Howard Johnson Holbrook Arizona

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