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“East London Garden Court”

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Garden Court East London
Ranked #4 of 14 Hotels in East London
Certificate of Excellence
Reviewed 27 August 2014

Previously a Holiday Inn, remodelled, well maintained, good room size and furnishing, good conference facilities, Restaurant ok, forced into dinner 'buffet' instead of 'a la carte' ... more expensive and too much food

Room Tip: Two wings - each wing has a sea view and a 'land' view
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  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Uwe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian M, General Manager at Garden Court East London, responded to this reviewResponded 2 September 2014

Thank you taking the time to submit review from recent stay. We appreciate your positive feedback and comments. We only offer a buffet option in our restaurant in evening, however do offer the option of room service or a lighter meal that is served in bar as an alternative.
We look forward to welcoming you back in near future.

Warm Regards

Ian Mackay
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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352 - 358 of 402 reviews

Reviewed 19 August 2014

There is much room for improvement.
Beef up on forgotten items eg additional plugs.
Door stoppers are not in all the rooms resulting in the quick swing of the door which ends up with the key closed or locked in side.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank MADONA777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian M, General Manager at Garden Court East London, responded to this reviewResponded 21 August 2014

Thank you for taking the time review the hotel and your suggestions which we will look into what we are able to assist with.
We look forward to welcoming you back in the near future.

Warm Regards

Ian Mackay
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

This hotel has a wonderful sea facing location not even 100meters from the beach.
The rooms are spacious, very comfortable, clean and has everything one requires.
Breakfast was included in my rate. The breakfast staff were incredibly friendly and efficient.

Sadly I only spent a single night .

I will use this hotel again.
A great stay. Thank you

Room Tip: Choose Sea Facing-the higher floors have a much better view
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  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Earle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian M, General Manager at Garden Court East London, responded to this reviewResponded 21 August 2014

Thank you for positive feedback and I am delighted that you had a great stay with us. We look forward to welcoming back in near future.

Warm Regards

Ian Mackay
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

Nothing special and/or spectacular. Fairly good location with a good view of the ocean. Just a shame about the riffraff hanging about in the area. Fairly quiet in the hotel. King size bed were not good, mattress must be a 100 years old. Never fancied this shower in the bath business. Didn’t work here either. Definitely not good value for money. Room service, not bad but food was cold. Can’t believe that very few hotels get this right. Complimentary, free Wi-Fi in the room is always a bonus and was working most of the time.

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Sam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian M, General Manager at Garden Court East London, responded to this reviewResponded 21 August 2014

Thank you for your valuable feedback. We will work on all points that you raised. With regard to bed in the room you stayed in, we have ongoing replacement program where we replace a certain number of beds every year. If you could send me the room number that you stayed in I could have this inspected and replaced.
We look forward to welcoming you back in near future.

Warm Regards
Ian Mackay
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

My sister and I came to East London on a short, well deserved break.We asked for and received a sea facing room which is great to wake up to in the morning, followed by a stunning breakfast, great staff.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank MarkBHarris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian M, General Manager at Garden Court East London, responded to this reviewResponded 21 August 2014

Thank you taking the time to review our hotel. It is great receive positive feedback and we look forward to welcoming you back in near future.

Warm Regards
Ian Mackay
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

it would b nice if u would cater for muslims if u could do that then i think u would even get more customers and also provide or get a certificate from the muslim judicial council then i would really appreciate it and i think if u do that u will better the business and also mayb provide a prayer room thank u

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank bruce959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian M, General Manager at Garden Court East London, responded to this reviewResponded 21 August 2014

Thank you for taking the time review the hotel and submiting your suggestions which we will look into what we are able to assist with. Our chefs are always willing to assist with any special dietary requirements, on your next visit please request to speak to one of chefs upon arrival.
We look forward to welcoming you back in the near future.

Warm Regards

Ian Mackay
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

Where would you get such incredible views? This hotel has the mix of an efficient business world and an idyllic world of sea views, great restaurants- without the hustle and bustle! The hotel staff members were helpful and the hotel services were great. Currently, there is work in progress but when you get good service you overlook the minor inconveniences and look forward to greater service in the future

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Yuven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian M, General Manager at Garden Court East London, responded to this reviewResponded 4 August 2014

Thank you for your positive feedback from your recent stay with us. It was wonderful to hear you had a great stay with us and look forward to welcoming you back in near future.

Warm Regards

Ian Mackay
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Garden Court East London

Address: Cnr. John Baillie & Moore Streets | Quigney, East London 5201, South Africa
Region: South Africa > Eastern Cape > East London
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in East London
#2 On the Beach Hotel in East London
#4 Business Hotel in East London
Price Range: £37 - £37 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court East London 3*
Number of rooms: 173
Official Description (provided by the hotel):
Set in the heart of the Eastern Cape, East London is often considered the southern gateway to the Wild Coast. The Garden Court Hotel has an exceptional location overlooking the ocean and is ideal for travellers wanting to rest for a night or those wishing to stay a while, offering exceptional service and impressive facilities. This hotel provides an affordable vacation with its family-friendly beaches and the Garden Court hotel is the perfect base. ... more   less 
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Also Known As:
Garden Court East London Hotel East London

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