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“Serene getaway”

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Blue Lagoon Hotel & Conference Centre
Ranked #5 of 14 Hotels in East London
Certificate of Excellence
Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Serene getaway”
Reviewed 20 August 2014

The hotel is situated in a calm and serene location. Security is excellent and access is controlled. Watching the sun set to the secured pvt beach entrance is breathtaking. It also provides facilities to braai. You can take strolls along the lagoon and enjoy the cool sea breeze. The food is delicious and freshly cooked. You can enjoy a breakfast on the patio with a sea view or a cozy supper indoors. We enjoyed our recent stay 15 Aug 2014 and will visit again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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253 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Port Elizabeth, South Africa
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2014

My wife and I have stayed over at the Blue Lagoon Hotel & Conference Centre on at least six occasions, now, and have yet to experience anything other than great attention to detail, courteous staff, and immaculate rooms with stunning views.

Room Tip: Ask for an upstairs room with a view of the lagoon or beachfront - both views are stunning!
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, Gauteng, South Africa
Level 5 Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 May 2014

Stayed at Blue Lagoon for one night on a business trip. When we arrived, they could not give us access to the rooms we booked due to their card machine not working. I was given a smoking room instead, which did not do my allergies any good. luckily the room had an AC unit that I had on full blast the entire night.

The staff were friendly enough but did not explain their policy on tips w.r.t. using a meal voucher. Travelers beware, you cant tip waitresses using your meal voucher allocation. I was shocked when presented at check out with an invoice for a tip.

The place has easy access to the lagoon which is ideal for a short morning run/walk. I thought the food was a bit over priced and breakfast was lacking in variety.

Bonus: there is a sports bar next to restaurant.

Room Tip: dont choose the rooms with the sliding door entrance.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nate05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 April 2014

My wife and I celebrated our wedding at the Blue Lagoon Hotel and Conference Center on the 12th of April 2014.

From start to finish, the entire experience was superlative. The highly capable assistance with decision making, venue decor, arrangements, referrals for service providers and hints on items that we had not even considered, coupled with a no fuss, all smiles attitude to any changes, tweaks or curve balls we threw at them to make our day everything we wanted. Nothing was too much trouble!

The location is simply unbelievable, overlooking a tranquil lagoon, and surrounded by lush foliage. Included in our wedding package was our first night, spent in the honeymoon suite - complete luxury.

All amenities are easily available, and the food is particularly impressive - our guests were raving about it for days.

All in all, I just cannot thank the staff enough for their huge effort and fine attention to detail that ensured we were left with nothing to do but enjoy ourselves on our special day.

Dont hesitate! Book your wedding here!

Room Tip: The E block suites are the best!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandton, South Africa
Level 4 Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 April 2014 via mobile

I stayed here for business in March for 1 week, and was very happy with the location. It has a great setting overlooking the lagoon- direct access to the lagoon via a path from the hotel. The dassies all around the hotel are cute and not a disturbance. It is mainly for business guests. The rooms are average and smelt of smoke. The breakfasts were very good. No free wifi was a disappointment. There is a bar where you can have a drink after work which is a nice feature, but can get noisy over weekends. All in all, I would stay here again if in the area for business.

Stayed March 2014, travelled on business
Helpful?
Thank Serg_Christie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Alfred, Eastern Cape, South Africa
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 March 2014

Spent New Years with a couple of friends and we were just there for the restaurant and the service was appalling. The waiter did not acknowledge us upon arrival, guests that came after us got served and left before we got any service (even after we asked to be served). Eventually after many failed attempts, on of us walked to the bar, ordered our drinks and carried our drinks (6 glasses and an ice bucket included in two trips to the table and back to the bar again) back to the table. No one apologized even after seeing this and the same happened with ordering food.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Anathi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas, South Africa
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 March 2014

Stayed at the hotel for the Ironman 70.3. Only one person smiled; the lady that brought room service. Bar so loud on Friday eve that we paid to sleep in a guest house up the road on the Saturday eve before the race to try and get some sleep. No smoking room, but adjoining room had party and smoked all night with smoke coming into our room through adjoining door. Phoned reception to quiet the neighbours down, but they just started up half an hour later. Rooms not soundproof. Hotel should warn athletes that Friday and Saturday evenings are very noisy and that it doesn't matter how far you are from the bar, you still hear (and feel) the music.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank helenvn1610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue Lagoon Hotel & Conference Centre

Property: Blue Lagoon Hotel & Conference Centre
Address: Blue Bend Place | P.O. Box 2177, East London 5205, South Africa
Region: South Africa > Eastern Cape > East London
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #5 of 14 Hotels in East London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Blue Lagoon Hotel & Conference Centre 4*
Number of rooms: 103
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