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“How not to run an accommodation establishment”
Review of Evelyn House

Evelyn House
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Evelyn House
Ranked #27 of 42 Grahamstown B&B and Inns
Johannesburg, South Africa
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“How not to run an accommodation establishment”
Reviewed 1 May 2013

Starting with having to collect the keys at a different location from the accommodation establishment, to being woken up - NOT HAVING REQUESTED A WAKE UP CALL - by the hotel across the road to be advised that breakfast would be served there and not at the Evelyn, only to later be told at breakfast that unfortunately tea could not be served as the urn was not functioning, serve to confirm that the management of this establishment need to seriously reflect on why they are in this business. Unfortunately accommodation options are limited in Grahamstown, leaving travellers at the mercy of establishments like the Evelyn and the Graham Hotel. Not to be recommended.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Godfrey1906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Cape Town Central, South Africa
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 July 2011

We booked a suite at Evelyn House (ostensibly a four star B&B) for the Grahamstown festival six months ago. When we got there, the doors were locked and there was no indication of how to get in. Eventually we found a guard at the back who told us to go to the Graham Hotel across the road.
We were handed a ring with 6 keys to access our room which turned out not to be a suite but a minute room at the back - I needed to climb over my suitcase to get into the bed.
On complaining we were moved to a suite the next day.
It was large but extremely poor quality. The grouting was coming out of the floor tiles in the bathroom, the water temperature was inconsistent either burning hot or freezing. The drains did not drain properly. The stairs were rickety and did not build confidence!
The parking area was always full so we had to park out in the street.
The Wifi although offered did not work.
The breakfast that was included was in fact across the road at the local Spur!
On the positive side the location in High street is excellent.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank FitzyJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Evelyn House

Property: Evelyn House
Address: 115A High Street, Grahamstown 6139, South Africa
Region: South Africa > Eastern Cape > Grahamstown
Hotel Style:
Ranked #27 of 42 B&Bs / Inns in Grahamstown
Hotel Class:4 star — Evelyn House 4*
Number of rooms: 5

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