Lovely place (but it is a pure B&B with no opportunity to eat nearby or buy food during the day) but let down by staff, who with some exceptions, made you feel the place was run for the benefit of the staff and management rather than the guests. For example a restaurant was recommended for one evening and we were told a reservation would be made, but when we arrived the restaurant was closed. When we went to check out, we were made to wait whilst a lengthy telephone conversation with a colleague was completed, the discussion being whether they should raise their rates for next season and if so should they offer discounts. Not really a subject to discuss in public with a guest waiting; they then wanted to charge us for several drinks we had not consumed.
It is a shame that the service and services fall short of the image they wish to project.
- Official Description (provided by the hotel):
- Set right at the middle of Robberg Beach in Plettenberg Bay, The Robberg Beach Lodge offers twenty-nine rooms in four adjacent villas in a remarkable location. With our wandering garden pathways, two pools, two guest lounges, two honesty bars, and spectacular rooftop terrace, we offer a luxurious and tranquil accommodation experience right on the beach. We welcome children of all ages (book a Suite to enjoy reduced rates for children sharing)and we just love making romantic memories for couples. And don't worry if you've just broken up with your boyfriend: solo travellers get a single-occupancy discount. With its 29 rooms, the Robberg can also cater for larger groups. Our family has been gathering here for nearly twenty years, and we're proud to be able to share our special place with you. Set at the heart of the world-famous Garden Route, Plett is a must for all travellers in South Africa. Its ever-changing sky and seascapes, the unspoilt beauty of its lagoons and beaches, its great restaurants & coffee shops and fabulous nature reserves and sanctuaries will soon have you booking your return trip. Look forward to seeing you soon! ... more less
- Reservation Options:
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