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The Robberg Beach Lodge
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Reviews (854)
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Reviewed 12 April 2013

We were really impressed with the Robberg Beach Lodge...It's a lovely beach retreat - it's very modern and had a chic feel. Rooms were very spacious, have all the necessary mod-cons, very clean and the bathroom were brand new with a big bath and walk in shower... Other reviews said the place lacks charm - but I feel for a beach retreat it worked. It was modern, clean and cool...
We were greeted by a friendly manager who brought us drinks upon arrival and let us check in early. The retreat is seconds away from the beach and about a 10 minutes drive into town.
There was a good selection of hot and cold food at breakfast too.

  • Stayed: April 2013, travelled with friends
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Thank misslcp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at The Robberg Beach Lodge, responded to this reviewResponded 18 April 2013

Ah what a great review! Thanks - we really appreciate it. It's great to get all kinds of feedback, but especially good for the team to hear about it when we get it right. Smiles all round. We're glad you had a good stay with us, and hope we can welcome you back again. Safe travels home, and all the best from the Bailey family and the Robberg team.

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Reviewed 25 March 2013

The last review has it exactly right. 6 of us travelled through SA for 2 plus weeks and this was our least favourite hotel.

Curt welcome. The white, lady manager bordered on rude at welcome and treated one of her black baggage handling staff sharply during our check-out (those of us who witnessed it were shocked at her tone, language).

Rooms are large and clean, but there is an antiseptic feel to the place -- lacking in charm or warmth. The secondary staff, other than the manager, are helpful and friendly, but there is a sad obsequiousness to their interaction with guests that we all noted. We speculated on whether the manager's treatment of staff based on our observations was the cause.

Would not return.

  • Stayed: March 2013, travelled with friends
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1  Thank SKD13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at The Robberg Beach Lodge, responded to this reviewResponded 26 March 2013

Hi there Thanks for staying with us and for letting us know where we didn't get it right. It's always good to learn and we need to know about it when we get it wrong. It seems to me you and the last reviewer were travelling together, so I hope you don't mind if I respond to your reviews together. I'll be in touch with you individually as well.

I'm sorry we didn't hit the mark for you and your friends (below) with decor. We're always looking to improve, and I've been dying to add some more touches and layers. In fact, I have a store room full of lovely things ready to go, for when it quietens down a bit and I can get into the rooms. We're hoping to get in straight after Easter, and are excited about seeing the results.

We're all very concerned to hear about your impressions of the staff: this isn't what we're about at all, and I'd like to get to the bottom of it. I'll send you a follow up email in this regard.

in the meantime, all the very best to you and your fellow travellers: hope the rest of your trip was wonderful. Regards from the Bailey Family and the Robberg Team

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Reviewed 22 March 2013

The rooms and bathrooms are large, and the facility was clean, but the whole feel was verging on institutional. The feel was closer to a brand new Holiday Inn rather than a luxury boutique hotel. The front desk service was curt and there was no warmth or welcome on arrival. At best the greeting was perfunctory.

Compared to the website and other ratings on this site we were underwhelmed. There is nothing wrong with the hotel, but it is averaged or this sort of property.

  • Stayed: March 2013, travelled with friends
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1  Thank TorontoEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at The Robberg Beach Lodge, responded to this reviewResponded 26 March 2013

Hi there Thanks for staying with us and for letting us know about the issue you had with staff and service during your stay with us.

I'm sorry we didn't hit the mark for you and your friends (above) with decor. We're always looking to improve, and I've been dying to add some more touches and layers. In fact, I have a store room full of lovely things ready to go, for when it quietens down a bit and I can get into the rooms. We're hoping to get in straight after Easter, and are excited about seeing the results.

We're all very concerned to hear about your impressions of the staff: this isn't what we're about at all, and I'd like to get to the bottom of it. I'll send you a follow up email in this regard.

in the meantime, all the very best to you and your fellow travellers: hope the rest of your trip was wonderful. Regards from the Bailey Family and the Robberg Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2013

This is an amazing place to stay.
We stayed our first night in a room with sea view. It was AMAZING!
The room was large, clean and had a balcony. The view was out of this world. I am kind of lost for words to describe this place.
We asked reception every night for places to go for dinner and they had honest great suggestions.
The second night we stayed in a garden room. Again the room was very large and clean. The bathroom was really big and with bath and walk in shower.
There is a large 2 level roof terrace where you can hang out at night, look at stars and the sea and also use a built in BBQ if you wanted to.
Breakfast was served in the garden by the pool and it was great.
They also had a honesty bar where you could buy wine and other beverages.
Off street parking was available. The beach is literally a two minute walk away.
Service was excellent, very friendly and helpful staff.
I miss this place the most of all the amazing places we stayed in South Africa.

Room Tip: Book a room with a sea view. It is a bit more expensive, but deffo worth it!
  • Stayed: February 2013, travelled as a couple
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Thank fortheloveofreise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at The Robberg Beach Lodge, responded to this reviewResponded 26 March 2013

Ah, what a lovely review! thank you for staying with us and for taking the trouble to post a review. We really appreciate the encouragement and it makes our day to hear about your experience. I think you had the best of the Robberg, spending some time in a view room and some time in one of the lovely garden rooms. Glad to hear you discovered the joys of the terrace. Many whiskies have been drunk up there while we study the stars! Hope the rest of your trip was wonderful, and we hope to be able to welcome you back sometime. Best wishes from the Bailey Family and the Robberg Team.

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Reviewed 18 March 2013

We stayed at the lodge three nights at room R 9. This is a roomy suite decorated with very good taste. Stacks of windows to open so aircon at night is hardly necessary. in March anyway. Good views of the Robberg with a bit of sea in the forefront. The terrace is a bit small and lacks lounge chairs. Inside, the salon is very comfortable but strangely we could not get CNN on the TV. In the main house, the reading area is also well decorated. The service is good. Breakfast is good even if the croissants are not the greatest. The pool area is small and tend to be windy ( that is Plett for you !). The beach is across the road, and what a beach ! About 3 Kms long for you to walk up and down or just lie around. My suggestion would be for the lodge to install on request a couple of lounge chairs with umbrellas on the beach for the guests . The walk around the Robberg peninsula is a must. The entrance is about 5 Kms from the lodge (go by car and park ) and the longest walk ( i.e. to the point ) is +- 10 kms long. A bit hard at times but beautiful views of both sides of the Robberg ( very different from one another ).

Room Tip: The suites are nice but have limited sea views. The rooms in the main house have better sea views but i believe are smaller
  • Stayed: March 2013, travelled as a couple
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Thank andresonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at The Robberg Beach Lodge, responded to this reviewResponded 26 March 2013

What a great review - thank you! We're so pleased to hear about your time with us, and to have been able to be part of your holiday memories. Glad you were able to stay in Room 9: it's such a peaceful room. Thanks for the suggestion about the umbrellas and loungers - great idea, and we've brought in some umbrellas and chairs for guests to use on the beach. We agree, the beach walks and the nature reserve walks are an essential part of the Robberg experience. We walk the beach nearly every day that we're there, and are pretty big fans too. Hope your return journey was smooth and safe, and hope we'll see you again at our place by the sea. Best wishes from the Baileys and the Robberg Team

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